Job Vacancies at EHA Clinics

Mission Objective

• The REACH program is dedicated to closing healthcare gaps by bringing quality and affordable services directly to communities. 
• The community health nurses deliver superior community and home-based healthcare services, prioritizing prevention, promotion, and basic curative care within designated clusters. We also stand ready to provide prompt support for REACH clinic activities, ensuring comprehensive and timely care for all individuals in need.

Duties And Responsibilities

PURPOSE

• Perform patient assessment using appropriate, problem-focused, and age-specific assessment techniques. Analyze the assessment data, derive nursing interventions, set priorities according to patient needs, formulate a plan of care, implement and evaluate the outcome.
• Provide emotional support and measures to alleviate fear and anxiety. Assess patient and family readiness and identify learning needs. Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Provide basic life support when needed. Document all relevant data in the electronic medical record according Administer medications, monitor desirable and undesirable effects, and intervene appropriately.

ENGAGEMENT

• Recognize subtle cues to anticipate potential problems.
• Assess patient and family readiness and identify learning needs.

DELIVERY

• Administer medications, monitor desirable and undesirable effects, and intervene appropriately. Travel to patients’ homes to deliver care as required. Manage patients with infectious diseases when applicable. Attends to Home care visits when scheduled on-call shift.
• Perform clerical duties when needed. Ensure that patients are provided with appropriate nutrition. Manage pediatric patients with infectious diseases when applicable.

Targeted Specialized Knowledge 

• A minimum of Nursing certificate
• Active membership of Community Based Organizations (CBO)  and/or work within the private health sector is highly desirable. 
• Must come from the assigned community and must be able to communicate proficiently in appropriate language of the assigned cluster.
• Hold and maintain a current nursing license to practice in Nigeria.

Remuneration:

• EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 
• Key Areas of Note 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

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Mission Objective  

• The Operations Facilities unit provides technical and programmatic support services in the areas of Facility & Safety Management, External Facility Management, IT, Fleet Management and expansion Project Management which is critical to achieving the organization’s mission through resource planning, coordination, and management to support the organization's internal and external stakeholders. 
• The Operations Manager oversees the provision of facilities, Safety and fleet management services and makes strategic decisions for the growth of the Operations department and is involved in quality management and improvement programs in the organization to ensure high-quality patient experience. ​

Duties And Responsibilities 

PURPOSE

• Writing, updating and implementing JCI policies.
• Develop, recommend, and administer policies, procedures, and processes in support of grounds and building maintenance operations; implement and monitor compliance with approved policies, procedures, and processes.

ENGAGEMENT

• Emergency Codes training across all EHA Clinics facilities.
• Make aware of opportunities/challenges emerging in program/service area (specify)
• Liaise with the Supply Chain department to manage operations vendors. Emergency Codes training across all EHA Clinics facilities.
• Engage with government agencies to ensure statutory compliance.

DELIVERY

• Monitoring Operational Performance Of Security Service Providers. Initiating cost-saving strategies.
• Generate departmental reports to be analyzed by the Chief Operating Officer. Collect and analyze a variety of complex data and information, including utility costs and usage. Perform statistical analysis and summarize findings in applicable reports or other communication mediums.
• Managing/monitoring team KPI, budgeting, tracking and Planning. Audit of Office Premises & Building's Security & Safety.
• Initiating cost-saving strategies.

Targeted Specialized Knowledge  

• Bachelor’s degree in operations management, business administration, project management, Engineering or related field.
• 6+ years’ proven experience in an operations management position. Strong budget development and oversight skills
• Highly trained in conflict management and business negotiation processes.
• Knowledge of general business software and aptitude to learn new applications;proficiency in Microsoft Office (Word, Excel, Outlook)
• Engineering graduate is a very strong advantage. Working knowledge of project management software programs, including
• ASANA, Odoo (work collaboration tools) Certification in Project Management.

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MISSION OBJECTIVE

• The pharmacy unit provides medical support services in pharmacotherapy, critical to achieving the organization’s mission through supplying quality medications, rational medicine usage, and optimizing patients’ treatment outcomes through appropriate counseling.

DUTIES AND RESPONSIBILITIES

BASIC TRANSACTIONS PROCESS 

 PURPOSE

• Provide effective medication use and become the people’s trusted ally against health issues that way, you can deliver maximum value to both the pharmacy and society. Review and develop the clinic's pharmacy policies and regulations.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases. Manage clinical risk.
• Provide professional advice on cosmetics or para-pharmaceuticals.

INFORM

ENGAGEMENT

• Document patient and family education. Develop and implement the teaching plan utilizing the patient education manual. Think critically in adapting to change, judging situations, and taking appropriate decisions.
• Adhere to EHA Clinics Code of Conduct as well as ethical standards of the field.
• Interpret symptoms so that the patient can either be given immediate treatment for a trifling condition or be referred to the doctor. Protect patients and technicians by adhering to infection-control protocols. Provide emotional support and measures to alleviate fear and anxiety.
• Provide pharmaceutical care services which may include, but are not limited to, patient needs assessment, age and disease-specific drug therapy and patient education, care adjustments based on patient response, and clinical interventions to identify, minimize, and avoid adverse drug reactions.

BASIC INFORMATION ORGANIZATION

DELIVERY

• Prepare and dispense medications to patients on physician’s order. Organize the pharmacy in an efficient manner to make the identification of products easier and faster.
• Maintain an up-to-date inventory of the clinic drug formulary. Records of all drugs, doses, and prices on the automated inventory of the clinic. Review, analyze and respond to different situations encountered daily.
• Review and execute physician’s prescriptions checking their appropriateness and legality. Maintain full control over delivering, stocking, and labeling medicine and other products. Develop effective medication plans to minimize the risk of adverse side effects.
• Maintain pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

TARGETED SPECIALIZED KNOWLEDGE

• Minimum qualification of Bachelor's degree in Pharmacy/M.Pharm/PharmD Minimum of two (2) years post NYSC progressive experience in Pharmacy within the private and public sector. Experience working with public health and health systems is an advantage.
• Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license

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Mission Objective

• At EHA Clinics Laboratory, our mission is to consistently deliver the highest quality of laboratory services, tailored to meet the unique needs of our clients. We are dedicated to upholding professional excellence, ensuring that every examination we conduct is fit for use. Our commitment extends to the continuous improvement of our Quality Management System, embracing the principles of ISO 15189:2022 and JCI Ambulatory Standard. Through unwavering dedication to quality and compliance, we aim to set the standard for excellence in healthcare diagnostics, fostering trust and well-being within our community.

Duties And Responsibilities

PURPOSE

• Compile and analyzes body fluids, tissue, and other substances to determine normal or abnormal findings.
• Gather and organizes work by matching computer orders with specimen labeling; sorting specimens; checking labels; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
• Perform molecular diagnostics such as PCR using open and closed systems. Perform hematology, chemistry, immunology and microbiology tests as required. Perform infectious disease testing including COVID-19.

ENGAGEMENT

• Identify and communicates abnormal results by alerting supervisory personnel, the patient, physician, or nurse.
• Communicate with patients and family members in a professional, compassionate and respectful manner to facilitate healthcare delivery as a team member.

DELIVERY

• Process and enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Operate sophisticated equipment and instruments to perform diagnostic tests and assays following standard operating procedures. Contributes to a safe and secure environment for patients, visitors, physicians, and co-workers by following established standards and procedures
• Process and maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.

Targeted Specializes Knowledge

• Minimum 3 years’ working experience in a Medical Laboratory, Clinic or hospital.
• A minimum Bachelor of Science degree in laboratory science from an accredited university.
• Additional training and experience in molecular diagnostic techniques such as PCR
• Candidate must possess a Certification from the Associate of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
• Candidates must possess a current practicing license. Relevant Certification will be an added advantage.

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Mission Objective 

• The distribution warehouse department is committed to providing high quality and cost-effective products and services to our valued partners and customers in line with our organization’s mission and vision.
• The pharmaceutical sales representative is responsible for promoting the sale of cost-effective and high quality healthcare products to meet departmental and organizational goals. He/she actively engages with trade customers and healthcare professionals to build trust, drive sales growth, and foster long-term business relationships. Additionally, he/she provides accurate product information, promptly addresses customer needs, and ensures the timely delivery of supplies.

Duties  And Responsibilities 

 PURPOSE

• Examine delivery of Pharmaceutical services for consistency and conformity with established guidelines/approaches;
• Identify and recruit community pharmacies and PPMVs as screening centers.
• Reconcile data related to service delivery, identify areas/challenges to sustaining service and standards;
• Promote eye screening initiatives and uptake of reading glasses by community and patent medicine stores.        

ENGAGEMENT

• Work with the warehouse team to develop and implement strategies to ensure a consistent marketing message, sales growth, and increased portfolio liquidation.
• Build positive trust relationships with healthcare partners to influence targeted groups in the decision-making process.
• Assess interested premises and coordinate training of pharmacy staff on eye screening.
• Attend sales meetings, conference calls, training sessions, and symposium circuits as required. 

DELIVERY

• Anticipate operational and systematic issues affecting timely delivery of services (specify area) that sustain continuity in the provision of service
• Monitor and analyze data and market conditions to identify competitive advantage.
• Keep accurate records and documentation for reporting, feedback, and strategy planning.

Targeted Specialized Knowledge 

• A minimum of a Bachelor's degree.
• Minimum 3 years proven experience in Pharmaceutical and Consumer Product Sales  and promotion in the Northern Part of Nigeria with proven customer relationships.
• Proven track record of meeting and exceeding sales targets.
• Customer service skills.

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Mission Objective

• The REACH program is dedicated to closing healthcare gaps by bringing quality and affordable services directly to communities. 

Duties And Responsibilities

PURPOSE

• Develop processes, subject-matter guides, playbooks, SOPs and workflow documents as required.
• Develop learning materials and deliver in-house trainings within the role’s technical field of work.
• Collect, analyze, and visualize project, business, and operational data as required specifically for targeted communication and reporting requirements.                        

ENGAGEMENT

• Work closely with program managers, project managers, and other project support functions to monitor, facilitate, and assure compliance with REACH project management method, requirements, and standards at all times during project delivery (active support and problem-solving function).
• Collaborate with the communications team to align website content creation, blogs, newsletters, marketing materials / email, presentations and pitch decks.
• Regularly prepare a variety of technical, management, activity and status reports for a number of internal and external stakeholders.
• Recommend changes to processes to improve alignment of services with business/program objective.         

DELIVERY

• Timely production of contractual deliverables for clients (monitoring and control function).
• Continuously identify and track project issues, bottlenecks, challenges, and risks; escalate to management or resolve as appropriate.
• Ensure and validate the quality of all project documentation and project management products across REACH’s portfolio by continuously administering and improving the appropriate in-house processes and tools.
• Organize data on overall project performance illustrating issues affecting quality against metrics.

Targeted Specialized Knowledge 

• College or university degree in the Social Sciences, Statistics, Business Administration, Economics, Public Health or another relevant field; a Master’s degree is an advantage Advanced computer skills, particularly in Excel / Google Sheets, database and statistical applications
• Minimum 5 years of work experience with demonstrated results in project, program and / or portfolio management; combination of nonprofit and for-profit sector experience preferred
• Minimum 2 year of work experience with demonstrated results in data collection, data analysis, data visualization, survey design, statistics and / or field-level M&E or quality assurance
• Strong technical writing skills, including management and / or programmatic reports, project proposals, scientific manuscripts, SOPs and / or manuals;
• Demonstrated research and presentation skills; at least one presentation given at an external event (conference, panel, etc.); Experience designing and delivering training / workshops;