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Department: Lab and Diagnostics Overview We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.
We provide our members seamless access to a comprehensive healthcare network with conveniently integrated services for routine medical care, laboratory, pharmacy, optometry, dental, urgent care, and specialist care. We deliver our services 24/7 through our convenient locations, telehealth virtual visits, and home care.
Role Summary
The Laboratory Scientist will be expected to provide first-class services by applying skills and scientific knowledge to support accurate medical diagnoses and the wellbeing of our patients. In this role, you will perform a variety of laboratory tests and procedures to assist in diagnosing, monitoring, treating and preventing disease.
Essential Duties and Responsibilities: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Laboratory Scientist Duties
S/he collect and analyze body fluids, tissue and other substances to determine normal or abnormal findings.
You'll operate sophisticated equipment and instruments to identify the results. Both technicians and technologists perform tests and procedures that physicians or other healthcare personnel order.
Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
Identifies and communicates abnormal results by alerting supervisory personnel, the patient physician, or nurse.
S/he will need to be able to conduct the following investigations;
(Toxicology) identifies the presence or quantity of drugs of abuse, therapeutic drugs, and toxic substances by operating toxicology instrumentation and performing manual methods for the performance of drug screens, blood alcohol levels, and carbon monoxide levels.
(Chemistry) provides test results for patient diagnosis and treatment by operating chemistry equipment; performing hand chemistries.
(Hematology) provides test results for patient diagnosis and treatment by operating hematology, urinalysis, and coagulation equipment; performing manual methods of differentials.
(Immunology) provides test results for patient diagnosis and treatment by operating equipment such as the gamma counter, spectrophotometer, densitometer, and through methods such as radioimmunoassay, enzyme immunoassay, and serological testing.
(Microbiology) provides physician with information for treatment of patient infection by performing technical procedures for the identification or susceptibility of bacteria, parasites, fungi, and mycobacteria.
(Blood bank) ensures the patient of receiving compatible blood/blood components by completing blood typing, antibody screening, compatibility testing, and antibody identification procedures.
(Blood bank) assures future retrieval of patient transfusion information by preparing patient packets and maintaining blood bank database.
Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
Using a Lab Information Management System for specimen tracking, results entry and reporting.
Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.
Maintains patient’s confidence by keeping laboratory information confidential.
Serves and protects the Diagnostic firm by adhering to professional standards, laboratories policies and procedures, federal, state, and local requirements, and other pre-specified standards.
Enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Other duties as assigned from time to time
Patient & Family Education/Support:
Provide emotional support and measures to alleviate fear and anxiety.
Assess patient and family readiness and identifying learning needs.
Lead/encourage multidisciplinary approach for patient’s discharge.
Develop and implement the teaching plan utilizing patient education manual.
Document patient and family education.
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Adheres to Policies and Procedures.
Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
Customer Service Requirements
Must have excellent customer service skills and communication skills
Must be able to plan and perform daily activities in an organized manner.
Must be kind, compassionate, dedicated and patient.
Must have the ability to handle different kinds of emotions as well as manage on the job stress.
Must be focused, very detailed and be creative in making decision.
Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
Must be able to review, analyze and respond to different situations they encounter daily.
Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.
Professional Development
EHA Clinics requires all staff to keep their knowledge and skills up to date
S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.
Key Areas of Note
Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
Audit of clinical practice and review of relevant literature.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results
Work Experience:
Minimum 3 years working experience in a Medical Laboratory, Clinic or hospital.
Qualifications & Training:
A minimum Bachelor of Science degree in laboratory science from an accredited university.
Candidate must possess a Certification from the Associate of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
Candidate must possess a current practicing license.
Relevant Certification will be an added advantage.
Key Skills and Attributes:
Computer literacy
Excellent Communication
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail
Remuneration:
Competitive salary based on our salary scale.
Other Benefits:
The following benefits are available with this offer of employment:
Healthcare: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for team members. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month (based on full-time work schedule).
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Department Division Reports to |
Nursing EHA Clinics Practice and QA Manager |
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Based in |
Kano |
Summary of Job: the Registered Nurse provides direct and indirect care for assigned patients in various nursing units and home visits per scheduled shift. The Registered Nurse is primarily responsible for professional performance and safe patient care. The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the healthcare continuum involving families. Duties include but are not limited to, managing patients with various medical cases.
Essential Duties and Responsibilities: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Nursing Duties
Perform patient assessment using appropriate, problem-focused, and age-specific assessment techniques.
Analyze the assessment data, derive nursing interventions, set priorities according to patients needs, formulate a plan of care, implement and evaluate the outcome.
Document all relevant data in the electronic medical record according to clinic standards.
Treat patients and families with care and respect while maintaining patient privacy and confidentiality.
Involve the patient, significant others, and health care providers in the plan of care when appropriate.
Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations.
Attends to Home care visits when scheduled on-call shift
Recognize subtle cues to anticipate potential problems.
Demonstrate the required assessment and therapeutic skills.
Implement and monitor infection control measures.
Apply safety measures related to patient care.
Operate all unit-required equipment safely.
Ensure the availability and maintenance of supplies and equipment needed for the unit and patient care.
Accountable for the use of patients’ and the hospital’s resources.
Accountable to the patient, the organization, the profession and self.
Perform clerical duties when needed.
Provide basic life support when needed.
Administer medications, monitor desirable and undesirable effects and intervene appropriately.
Ensure that patients are provided with appropriate nutrition.
Manage patients with infectious diseases when applicable.
Manage pediatric patients with infectious diseases when applicable.
Travel to patients’ homes to deliver care as required.
Strictly follow clinical guidelines and standard operating procedures set by the clinic management.
Patient & Family Education/Support:
Provide emotional support and measures to alleviate fear and anxiety.
Assess patient and family readiness and identifying learning needs.
Lead/encourage multidisciplinary approach for patient’s discharge.
Develop and implement the teaching plan utilizing patient education manual.
Document patient and family education.
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Adheres to Policies and Procedures.
Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
Customer Service Requirements
Must have excellent customer service skills and communication skills
Must be able to plan and perform daily activities in an organized manner.
Must be kind, compassionate, dedicated and patient.
Must have the ability to handle different kinds of emotions as well as manage on the job stress.
Must be focused, very detailed and be creative in making a decision.
Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
Must be able to review, analyze and respond to the different situations they encounter daily.
Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.
Professional Development
EHA Clinics requires all staff to keep their knowledge and skills up to date
S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.
Key Areas of Note
Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
Audit of clinical practice and review of relevant literature.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test result
Work Experience:
Must have current clinical experience in direct patient care and have worked a minimum of 24 months in a 20+ bed hospital in the last 3 years.
Must have at least 3 years of postgraduate nursing experience in an accredited University Teaching, Federal Medical Centre or International hospital.
Qualifications & Training:
Bachelor’s Degree of Nursing from an accredited nursing college, University with High Distinction (Top 10% of graduating class).
Hold and maintain a current nursing license to practice in Nigeria.
Key Skills and Attributes:
Computer literacy
Excellent Communication
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail
Knowledge and skills to provide vaccination.
Knowledge and skills to perform minor trauma care including suturing, plaster casting, I&D, debridement etc.
Knowledge and skills to stabilize trauma patients prior to transport to a higher level of care.
Salary:
Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.
Other Benefits
The following benefits are available with this offer of employment:
Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.
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Department Division Reports to |
Pharmacy
EHA Clinics
Practice and QA Manager |
|
Based in |
Abuja |
Summary of Job: the Pharmacist will assist with the dispensing of medications, check prescriptions, and provide advice to patients on the medicines that have been prescribed for the patients. S/he will ensure an adequate supply of pharmacies through smart inventory management, review of actual usage, and review of re-order levels. The Pharmacist will develop and implement strategic initiatives and services in the pharmacy sector.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Pharmacist Duties
As a pharmacist, you will be responsible for preparing and dispensing medications to patients. You will achieve this by executing a physician’s order.
The job entails a high level of responsibility and knowledge. A pharmacist does not merely hand out prescribed medicine; he/she has the expertise and willingness to assist people and provide them with information and solutions.
The pharmacist must be fully qualified to interpret symptoms so that the patient can either be given immediate treatment for a trifling condition or be referred to the suitable doctor. Pharmacists must also be able to provide professional advice on cosmetics or para-pharmaceuticals.
The goal is to ensure effective medication use and become the people’s trusted ally against health issues. That way you can deliver maximum value to both the pharmacy and society.
Reviewing and executing physician’s prescriptions checking their appropriateness and legality
Organizing the pharmacy in an efficient manner to make the identification of products easier and faster
Maintaining full control over delivering, stocking and labeling medicine and other products
Maintaining an up-to-date inventory of the Clinic drug Formulary
Keeping records of all drugs, doses and prices on the automated inventory of the clinic.
Protects patients and technicians by adhering to infection-control protocols.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Be caring, compassionate and professional at all times;
Manage clinical risk.
Other duties as assigned from time to time
Patient & Family Education/Support:
Provide emotional support and measures to alleviate fear and anxiety.
Assess patient and family readiness and identifying learning needs.
Lead/encourage multidisciplinary approach for patient’s discharge.
Develop and implement the teaching plan utilizing patient education manual.
Document patient and family education.
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Adheres to Policies and Procedures.
Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
Customer Service Requirements
Must have excellent customer service skills and communication skills
Must be able to plan and perform daily activities in an organized manner.
Must be kind, compassionate, dedicated and patient.
Must have the ability to handle different kinds of emotions as well as manage on the job stress.
Must be focused, very detailed and be creative in making a decision.
Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
Must be able to review, analyze and respond to different situations they encounter daily.
Must be able to think critically in adapting to change, judging situations and taking appropriate decisions
Professional Development
EHA Clinics requires all staff to keep their knowledge and skills up to date
S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.
Key Areas of Note
Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
Audit of clinical practice and review of relevant literature.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results
Work Experience:
A minimum of three (3) years post NYSC progressive experience in Pharmacy within the private and public sector. Experience working with public health and health systems is an advantage.
Candidates should have experience in managing hospital pharmacy
Qualifications & Training:
Candidates should have B.Sc Pharmacy
Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license
Key Skills and Attributes:
Computer literacy
Excellent Communication
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail
Salary:
Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.
Other Benefits
The following benefits are available with this offer of employment:
Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.
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Department Division Reports to Based in |
Dental
EHA Clinics
Practice and Quality Assurance Manager
Kano
|
Summary of Job: The Dental Assistant Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the EHA Clinics Standards.
You will help with preparing patients, sterilizing instruments, setting up rooms, and some dental hygiene tasks. To do well in this role you should be able to provide a great level of patient care.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Dentist Duties
Preparing patients for dental work.
Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, prepare materials, and assisting with dental procedures.
Assisting dentists in managing medical and dental emergencies when necessary.
Providing great patient care.
Recording treatment information in patient records.
Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.
Giving patients information on dental hygiene, oral health care, and plaque control programs.
Collecting and recording medical and dental histories and patient vital signs.
Providing postoperative instructions as directed by the dentist.
Caring for dental equipment.
Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.
Ordering dental supplies and maintaining dental equipment inventory.
Fabricating temporary restorations and custom impressions from preliminary impressions.
Patient & Family Education/Support:
Assist the Dentist to provide emotional support and measures to alleviate fear and anxiety.
helping patients feel comfortable before, during and after dental treatment
providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling)
teaching patients appropriate oral hygiene strategies to maintain oral health;
(e.g., tooth brushing, flossing and nutritional counseling)
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Adheres to Policies and Procedures.
Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
Customer Service Requirements
Must have excellent customer service skills and communication skills
Must be able to plan and perform daily activities in an organized manner.
Must be kind, compassionate, dedicated and patient.
Must have the ability to handle different kinds of emotions as well as manage on the job stress.
Must be focused, very detailed and be creative in making a decision.
Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
Must be able to review, analyze and respond to different situations they encounter daily.
Must be able to think critically in adapting to change, judging situations and taking appropriate decisions
Professional Development
EHA Clinics requires all staff to keep their knowledge and skills up to date
S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.
Key Areas of Note
Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
Audit of clinical practice and review of relevant literature.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results
Work Experience:
Between One (1) and Two (2) years post College of Health Technology and progressive experience as an assistant within the private and public sector. Experience working with public health and health systems is an advantage.
Qualifications & Training:
National Diploma in Dental Health is required. Additional certification or training is an asset
Must be registered with the Dental Therapists Registration Board of Nigeria and registration must be up to date.
Key Skills and Attributes:
Computer literacy an asset
Excellent Communication
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail
Salary:
Competitive salary scale based on improvements from the CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 80%, while 20% is a bonus based on predefined individual performance indicators and monthly organizational performance.
Other Benefits
The following benefits are available with this offer of employment:
Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.
Job Summary:
The Assistant Practice and QA manager is responsible for the coordination and overseeing daily administrative and clinical activities of the clinic and clinical team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients. S/he is responsible for the supervision of all employed clinical support staff. Serve as the primary leadership communication link between the teams and departments throughout the organization. S/he is responsible to ensure the overall smooth day to day operations, and employee engagement. In addition, as an Assistant QA manager, s/he will manage and implement quality management and quality improvement programs to ensure high-quality patient experience while achieving departmental and organizational goals.
Key Responsibilities
Implement organizational policies, procedures, and standards of work.
Organize and assign duties and tasks to clinical team members.
Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely.
Collaborate with Human Resources on Employee relations activities.
Provide input on the budget process and monitor the approved yearly practice budget.
Evaluate and resolve team activities, needs, and problems on a daily or as-needed basis.
Provide appropriate and timely communication with staff and providers.
Oversee, facilitate and ensure staff education and adherence to regulatory requirements.
Work to establish a high level of patient flow and manage wait times.
Resolve complaints in a diplomatic and timely manner -- Identify and recommend solutions to the clinical team member and office issues or problems.
Ensure high-quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
Oversee staff schedules to achieve maximum productivity and adequate staffing level of the team(s).
Conduct periodic staff meetings with clinical team members.
Evaluate the performance of clinical team members and conduct verbal and written performance evaluations after 30 days, 90 days and annually as needed.
Effectively present data and information to the Management team and CEO on a monthly basis.
Oversee facility cleanliness, working with facilities on maintenance and safety issues.
Maintain adequate clinical supplies. Ensure supply purchases are cost-efficient and within the budget. Review supply receipts in conjunction with the CEO.
Maintain effective working relationships with all departments including, but not limited to Operations, Human Resources, IT, etc.
Perform other related duties as assigned.
Provide mentorship to clinical staff
Periodic evaluation, identification of training needs and solutions to clinical staff
Oversee all aspects of quality assurance including establishing metrics, applying best practices, and developing new tools and processes to ensure quality goals are met.
Implement process improvement measures related to clinical quality and standards of service.
Evaluate clinical practices within the different departments to help maximize efficiency and optimize patient care.
Conduct regular quality audits including chart audits and random facility audits.
Foster a quality-focused environment for staff and patients
Communicate performance standards and expectations to all clinic staff
Ensure all care-related quality monitoring audits and satisfaction surveys are completed and recorded according to audit schedule
Develop, implement and document appropriate corrective actions in areas that are not fully compliant with professional standards
Identify real or potential quality problems and possible solutions
Participate in practice accreditation activities .
Requirements
The requirements listed below convey the knowledge, skills, and ability required to successfully perform this job.
Required:
Degree In Medicine - Minimum qualification of Bachelor of Medicine and Bachelor of Surgery in any Global, National or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria.
5-7 years of experience in hospital settings
Up-to-date registration and license from the MDCN
Knowledge of medical terminology
Knowledge of medical office safety, infection control policies, and regulations
Ability to work successfully in a team environment
Excellent communication skills and a demonstrated ability to manage a team of professionals
Clinical competence in the area of practice
Knowledge of and passion for primary healthcare
Self-motivated, highly productive and positive attitude
Organization skills and ability to multi-task various responsibilities
Demonstrate leadership skills
Desired:
Previous experience in use of Electronic health records
Functional Competencies:
Improvement Focus.
Ability to explain complex information in simple terms.
Change Management and Project Management skills.
Strong Computer Proficiency.
Good communications and interpersonal skills.
Remuneration
Competitive salary based on our salary scale.
The following benefits are available with this offer of employment:
Healthcare: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for team members. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month (based on full-time work schedule).
Job Summary:
The Research Associate is responsible for the coordination and overseeing daily administrative and clinical activities of the clinic and clinical team members to ensure compassionate, effective, and efficient delivery of high-quality clinical care for patients. S/he is responsible for the supervision of all employed clinical support staff. Serve as the primary leadership communication link between the teams and departments throughout the organization. S/he is responsible to ensure the overall smooth day-to-day operations, and employee engagement. In addition, as an Assistant QA manager, s/he will manage and implement quality management and quality improvement programs to ensure a high-quality patient experience while achieving departmental and organizational goals.
Assist a team of, scientists and clinical staff to successfully execute research projects.
Actively monitor the performance of projects to ensure they meet deliverables and deadlines.
Meet with funders and investigators to prepare research implementation plans.
Prepare and obtain Ethics Review Board and other applicable approvals.
Recruit and supervise research interns.
Coordinate with the procurement team for timely procurement of research equipment and consumables.
Regularly create social media posts and stories to increase the visibility of the department in the local and professional community.
Assist the finance team to prepare budgets and monitor expenditures.
Recruit additional staff as needed.
Screen grant applications and RFPs to identify research opportunities.
Provide some input to grant applications and RFPs and submit them on time.
Conduct outreach activities at universities and other suitable organizations to solicit new projects and staff.
Coordinate with external consultants as needed on projects.
Work closely with intramural and extramural colleagues to identify new research topics and funding opportunities.
Other duties as assigned.
Other Responsibilities:
Adhere to organizational policies and procedures.
Adhere to EHA Clinics code of conduct as well as ethical standards of the field.
Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.
Bachelor’s degree in science, medicine or public health from an accredited university; a master’s degree in public health, biological science or a similar field will be an added advantage.
A minimum of 1 year of outstanding work experience as a research intern or support staff in a nationally recognized organization is essential. Demonstrable proof of such experience is required prior to any interviews.
Knowledge and experience in project management will be an added advantage.
Proficiency in written and spoken English and Hausa.
Good interpersonal skills and communication with a wide variety of patients, medical staff, and caregivers.
Strong computer skills, including Google Suite are desirable.
Good documentation and analytical skills.
Strong organizational and time-management skills.
Willingness to travel up to 30% of the time as required.
Remuneration
Competitive salary based on our salary scale.
Other Benefits:
The following benefits are available with this offer of employment:
Healthcare: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for team members. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month (based on full-time work schedule).
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Department Division Reports to |
Pharmacy EHA Clinics Practice and Quality Assurance Manager |
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Based in |
Abuja |
Summary of Job: the pharmacy technician works closely with the pharmacist on duty in attending to patients, refilling prescriptions, dispensing medications and maintaining stock counts.
Essential Duties and Responsibilities: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Pharmacy Technician Duties:
Fill medications based on prescriptions and prepare them for Pharmacists to dispense.
Assist in stock count on a routine basis and ensure that expiring drugs are noted
Arrange/stack drugs and consumables according to FEFO guidelines
Ensuring that minimum stock level are not exceeded
Bring Patients into the pharmacy (when necessary)
Follow up/call patients to ensure compliance and report special cases to the Pharmacist on the duty
Follow up on drugs delivered to patients
Keep the pharmacy clean and ensure that dispensing materials are available
Assist in receiving of medications from vendors
Assist in compounding in coordination with the Pharmacist
Dispensing of OTC medications and providing of consumables to the nurses and doctors when needed.
Ensuring to comply with proper work ethics and conduct
Preparing of emergency packs under the supervision of a Pharmacist
Assisting the Pharmacist in any other required duties.
Conduct group responsibilities accurately and on time.
Maintain and update pharmacy checklists regularly
Provide assistance in various functions of the Pharmacy
Patient & Family Education/Support:
Provide emotional support and measures to alleviate fear and anxiety.
Assess patient and family readiness and identifying learning needs.
Lead/encourage multidisciplinary approach for patient’s discharge.
Develop and implement the teaching plan utilizing patient education manual.
Document patient and family education.
Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
Adheres to Policies and Procedures.
Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
Customer Service Requirements
Must have excellent customer service skills and communication skills
Must be able to plan and perform daily activities in an organized manner.
Must be kind, compassionate, dedicated and patient.
Must have the ability to handle different kinds of emotions as well as manage on the job stress.
Must be focused, very detailed and be creative in making decisions.
Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
Must be able to review, analyze and respond to different situations they encounter daily.
Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.
Professional Development
EHA Clinics requires all staff to keep their knowledge and skills up to date
S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.
Key Areas of Note
Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
Audit of clinical practice and review of relevant literature.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results
Work Experience:
Minimum of two (2) years experience working within a clinical setting
Qualifications & Training:
Ordinary (or Higher) National Diploma Certificate in Pharmaceutical technology.
Current license to practice (where applicable)
Key Skills and Attributes:
Computer literacy
Excellent Communication
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem solving and Initiative
Time Management and Organization
Attention to Detail
Salary:
Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.
Other Benefits
The following benefits are available with this offer of employment:
Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.
Purpose of the position
The Manager, Grants & Contract will support the effective and efficient administration of the eHealth Africa’s country office grants portfolio throughout the entire award life-cycle, from pre-award to close-out, to ensure compliance with eHA, donor, legal requirements as well as high performance in line with programmatic goals. Overall responsibility is spanned over the areas of policy guidance and interpretation for adherence to grants management policies, support the grant and subgrant agreement review process and strengthening the proposal costing procedures at eHA
What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Grants Management
Proposal Costing
Subawards Management
Who you are
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.
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