Job Vacancies at Crowd Force

Job Purpose

As the Business Development Manager, you will be the key person for developing business development strategies focused on brand and financial growth, and arranging business development meetings with prospective clients and/or partners. You also will lead a team of professionals to Manage CrowdForce’s Data and Analytics product with the aim of increasing profitability through careful strategic planning and positioning in the FMCG, Government and Humanitarian Industries.

If you are a strategic individual with a growth-focus mindset, we would like to meet you.

Key Areas of Responsibility

• Developing business growth strategies and plans.
• Develop strategies to increase client base.
• Have an in-depth knowledge of business products and value proposition.
• Write business proposals.
• Attend conferences, meetings, and industry events
• Identify and map product strengths and customer needs.
• Research business opportunities and viable income streams.
• Follow industry trends locally and internationally.
• Draft and review contracts.
• Report on successes and areas needing improvements.
• Continuously evaluate the effectiveness of all marketing activity.
• Monitor competition by gathering current marketplace information on new services and promo options.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Know customer needs through research and market data.
• Develop innovative ways to communicate the company’s service options to potential and existing customers.
• Oversee the design process of our publicity material.
• Recommend changes in service and policy by evaluation results and competitive developments.
• Oversee the lifecycle of Crowd Force Projects from start to finish.
• Create product marketing communications objectives.
• Work with the marketing & communications team to create product sales strategies.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Manage the product team, including coaching and disciplinary actions, planning, monitoring and job appraisal.
• Be the Expert on everything about the Product including its unit economics.
• Approve Travel, Cost and Expenses of the Product Team.
• Source, negotiate and close deals with reliable partners. Prioritizing a good mix between quality and best price.
• Leverage companies’ network through the C-suite and external stakeholders to achieve results where necessary.
• Diagnose service delivery problems and initiate actions to maintain or improve levels of service.
• Serve as the liaison between the company and the customer and ensure dispatch of all correspondence to the customer and the follow-up of all correspondences and initiatives.
• Maintain contact with the customer and stakeholders throughout to ensure satisfaction and determine their needs.

Requirements

• A B.Sc. in Business Development, Economics, Finance, Marketing or equivalent role.
• A certification in Project Management is a strong advantage.
• Minimum of 4 years’ Previous experience as a business developer or product manager.
• Previous experience in the FMCG or Humanitarian industries is an advantage.
• Should have experience in carrying out market research, data collection and surveys.
• Experience in identity management is an added advantage.
• Knowledge of the Government and Humanitarian industries is an added advantage.
• Proficiency in the use of MS Outlook and Office suite of products (Word, Excel & PowerPoint).
• Ability to work with minimal supervision.
• Excellent interpersonal and relationship building skills.
• Able to communicate ideas clearly.

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Job Purpose

As the Project Manager, you will be responsible for directing, organizing and controlling project activities. You will interface with clients’ / project stakeholders from project planning to execution phases and post execution up to operations. You will also ensure that each project is delivered on time and within budget, and ensure that adequate support is given to clients all through the project life circle.

If you are a detailed individual with the ability to manage large projects, we would like to meet you.

Key Areas of Responsibility

• Develop and manage detailed project plans to ensure successful and timely execution.
• Estimate, track, manage, and report on project schedules and costs.
• Maintain Contract Execution Tracking Log.
• Ensure that standards and best practices are correctly implemented and documented.
• Identify project and process impediments, and implement solutions.
• Keep all applicable project information current in team tracking systems.
• Translate the project vision into specific service and requirements.
• Issue Contracts, Letters of Intent, Purchase Orders, etc.
• Review all deliverables, including electronic copyediting, proofreading, and art, media, and graphic design programs, and monitor vendor and freelancer performance to maintain and improve quality, ensure project expectations are met, and manage schedules and costs.
• Develop and maintain effective working relationships with vendors and freelancers.
• Provide regular feedback on budgets, workflow processes, and vendor performance to management.
• Stay current with market trends, and best practices.
• Identify product or process improvements; and collaborate with team to implement improvements where appropriate.
• Train colleagues and other team members, both internal and external, on specific tasks and requirements.  
• Translate the business requirements of company prospects/clients into plans.
• Ensure clients’ needs are met in a timely and cost effective manner
• Provide requested support material as required during business prospecting and meetings
• Support and assist with different forms of data analysis
• Assist, monitor and track the conversion and analysis of data
• Support the development of training materials, and conduct trainings and training assessments

Requirements

• Degree in Project Management, Computer Science, Architectural Sciences, Civil Engineering, or related field is necessary.
• Minimum of 5 years Project Management experience.
• A certification in Project Management is a very strong advantage, eg. PMP, Prince 2, etc.
• Proficient in MS Project and/or Primavera and the MS Office Suite of products.
• Strong decision making skills and the ability to take the lead
• Ability to manage risk
• Process management and improvement focus.
• Effective communication skills including verbal, written and presentation skills
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong multi-tasking and organizational skills
• Quality Management
• Tracking Budget Expenses
• Time Management
• Flexibility as there will be lots of travel involved