Job Vacancies at CA Global

Job Description

Customer Care Executive would have the following responsibilities:

• Attend to Customer’s Issues & resolve them in a timely & efficient manner
• Coordination with Support Teams and ensuring the customer's issues are resolved efficiently and effectively
• Raising, following up and closure of Trouble Tickets
• Dispatch of Invoices to Enterprise & Retail Customers as per the laid down process
• Follow up for Collections through timely reminders to Enterprise & Retail Customers
• Ensuring Collections of receivables are achieved as per the set targets
• Service & MTTR Improvement Plans
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Generate Sales Leads

Qualifications

• Graduate in science is preferable, any other discipline may also apply
• NYSC Certified
• Minimum of 1 - 3 years of experience in Telecommunications Company or Internet Service Provider with a fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.

 Fair Knowledge of Telecom Technologies:

•  Internet Bandwidth & Leased Circuits
•  Smart Solutions & Internet of Things (IoT)
•  Internet Broadband

Soft Skills & Characteristics:

•  Strong organizational skills
•  Self-motivated and detail-oriented
•  Quick to collaborate and coordinate with team members when necessary
•  Prior experience working with the Telecommunication Customer Care   Department
•  Strong math and critical reasoning skills
•  Customer Relationship Management
•  Resourcefulness & Result-Oriented approach
•  Customer-Oriented Approach
•  Strong Oral & Written Communication

Additional Information

Salary 

100,000 monthly

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Job Description

• Anchor and Ensure sales across assigned territory 
• Ensure better customer satisfaction 

Qualifications

• 3-5 years experience 
• Degree in Medical Laboratory sciences 
• Must be a 2.1' graduate

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Job Description

• Ideal candidate must have appropriate experience and must be able to properly handle confidential information in a careful and secure manner.
• Most importantly, willingness to learn new skills, work as a team player, and overall dependability/accessibility are very important.

Job responsibility

• Handle benevolence requests and maintain records
• Maintain office supplies and postage
• Facilitate maintenance of office equipment
• Prepare scheduled lists for Deacons, Ushers, Welcome Teams, and Building & Grounds Person of the Week
• Keep Church Financial Manager/Publications Staff informed or updates and assist in preparation of published materials as needed
• Prepare Certificates for Baptisms and Ordinations

Maintain Visitor’s Packets

• Prepare Church correspondence as requested
• Be proactive to help ministry and committee leaders promote, implement, and communicate • Schedule and maintain use of facilities Communications, follow-up, and responses for church mail, e-mail, voicemail, etc requiring staff involvement.
• Scheduling, communicating, and coordinating logistics for church affairs w/ church staff and ministry leaders.
• Co-ordination of use of property, and scheduling of special events, (i.e. weddings, receptions, funeral, outside hire of church facilities, etc).
• Close liaison with, and administrative support for, the appointed Coordinator of the Property Maintenance group (advising of maintenance issues, OHS problems, Working Bee schedules, Emergency procedures, all major issues to be referred to the diaconate)
• Administrative support to the ‘greeting’ group; (follow up, tracking & filing of visitors & prayer requests.)
• Efficient administration of church essentials as the SPC, oversee reception team (who are responsible for day-to day visitors, mail outs, phone answering and directing)
• Clerical, administrative and logistics support for the pastors
• Calendar and communications support via special mailing, e-mail, phone contact.
• Liaison to Diaconate, treasurer and secretary for ministry groups and membership.
• Support to the Secretary in any ways necessary, in dealing with BUV & other matters
• Coordination and tracking of building keys, and security issues.
• Co-ordination of various rosters and taskforces operating within the church.
   

Requirement

• Ideal candidate must have a genuine and biblical servant attitude.
• The ability to graciously handle unexpected or difficult situations, conflict resolutions, and cranky, or demanding people with a positive attitude.
• Because of the nature of the roles, this person must have appropriate experience and must be able to properly handle confidential information in a careful and secure manner. Additionally, the willingness to learn new skills, work as a team player, and overall dependability/accessibility are very important

Qualifications

Expected Proficiencies:

• A degree in business administration, office management, or related field.
• A minimum of 2 years' office or administrative experience.
• Microsoft Office (expected proficiency in MS Word, Excel, Publisher, and PowerPoint)
• Ability to learn Church Management Software
• Google Calendar and Docs
• Ability to use and navigate online resources
• Working knowledge of social media
• Appropriate proficiency in writing and editing skills
• Working knowledge of office technology

Additional Information

• Open for negotiation

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Job Description

• This role is stationed in the office and would be responsible for customer service operations, account openings, posting of transactions into their software 

Qualifications

Bsc/HND

• 0-1 years experience needed

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Job Description

• The ideal candidate shall be responsible for managing the interior design team, experienced managing a team of interior architects, very hands on, smart and passionate about passionate about interior design.

Qualifications

• B.sc/HND Architectural technology or Design
• proven 3 years minimum experience as an interior architect 
• proven records of leading a team of interior architects