Job Vacancies at Bee Bee Jump Ltd

Job Description

• We are looking for a smart and active After sales Officer to join our team. The ideal candidate is time conscious, customer-centric, and proactively solves issues. You will be responsible for repairing faulty solar systems and solar installation at different sites.

Job Responsibilities

• Conducts system check, maintenance and troubleshooting on the installed photovoltaic (PV) system.
• Terminates electrical wirings, troubleshoots wiring connections and internet connections on the inverters.
• Checks layout and installation of electrical wiring, equipment and fixtures,
• Checks sketches or follows blueprints to determine the location of wiring and equipment and to ensure conformance to building safety codes.
• Checks as-built, general arrangement drawings, equipment and cable route layouts, cable tray installation layout, and others
• Install solar panels and resolve inverter issues.

Requirements / Qualifications

• Graduate of Electrical / Electronics Engineering and/or course related to electrical technology
• 1-2 years practical experience as an after sales officer in a solar company
• Must live close proximity to Ojodu( Ikeja, Ogba, Ojoto, Ketu, Agege)
• Has prior work experience in solar PV systems installation
• Willing to do on-site/field works
• Has a driver's license
• Excellent time mange management communication and customer relationship management skill.

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Job Description

• We are looking for smart and active-speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues.
• You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer issues.
• Candidates must live close to Ojodu, Berger (Ogba, Ojodu, Berger, Agege, Ikeja)

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about the product, pricing, and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
• Keep records of customer interactions and transactions
• Record details of inquiries, comments, and complaints
• Record details of actions taken
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process.

Qualifications

• Minimum of OND, HND, BSc in any related course
• At least 1 year of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of social media platforms
• Knowledge of administrative procedures
• Numeric, oral, and written language applications
• Must live within Ogba, Ojodu, Berger, Agege, and Ikeja environs.