Job vacancies at Airtel

Level: Mid-Senior

Job Purpose

• This function Control, Manage and Support day to day transmission operations and management of the fiber network, Tellabs and OSN Dxx / DWDM network operations to ensure an optimum network availability, excellent customer experience, delivering Operational excellence with most cost optimized model in the world.

Key Accountabilities

• Day to day management of all national and Metro fiber, Huawei ODN/DWDM and Tellabs Dxx / DWDM Network Operations & Maintenance with Strategic Partners(SPs) to deliver optimal availability and Perpetual quality ( Customer).
• Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management).
• Regulatory Compliance; ensure that all activities of Operations and Maintenance in the central and Region adhere to corresponding regulatory requirements in daily operations.
• Partner & Contract Management; ensure all processes for effective management of Partners.
• Build a capable and motivated team at Airtel to create a high performance team environment.

Education & Experience

• Bachelor of Electrical / Electronic Engineering, Computer Science or Telecoms Engineering (Masters Degree in Engineering a plus).
• 5 -7 years of varied experience in operation and maintenance in the Telecom industry
• 4-6 years managerial experience in a GSM/mobile company with at least 4 – 5 years hands on experience in various fiber network implementation and Huawei OSN/DWDM and Tellabs SDH

Skills & Competencies:

• Sound knowledge of Mobile Network O&M
• Analytical and Presentation skills
• Strategic negotiation skills
• Tactical disposition in decision making and managing resources
• Logical decision making abilities
• Flexible and dedicated
• Ability to innovate and deliver value to business
• Ability to manage an outsourcing partner to effectively deliver on service level agreements
• Ability to motivate and lead both internal and external partners
• Impeccable integrity and character
• Go-getter
• Communication Skills
• Cost, process and automation Innovation

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Level: Mid-Senior

Job Purpose

• This role supports the Enterprise business unit to do IP planning and provide customized technical solutions to enterprise business customers.
• This person will be interacting with the enterprise business team and customers very extensively.
• Flexible and economical design with the timely support of IP-related operational issues is the essence of this role.

Key Accountabilities

• Produces designs and implementation plans to test and activate new links for enterprise customers. This includes design for IP Access, BGP transit, and MPLS VPNs on layer 2 and 3 and APN services.
• Provides Technical validation of new customers’ IP-related order requests.
• Configures switches, routers and ensures solutions are fully documented as part of day-to-day business operation.
• Specifies design parameters and Prepares BoQ preparations for new IP solutions.
• Liaises with service providers to validate the design and ensures they are fit for purpose.
• Supports the sales teams in responding to new tenders and bids on IP-specific designs.
• Ensures effective solution delivery using effective project management techniques.
• Performs service migration activities of IP customers on request.
• Liaises with Enterprise Support service desks in fault isolation and performance-related issues. Performs capacity management routines to ensure links are fully optimized and right-sized.
• Network management and IP service monitoring.
• Pro-active escalation, follow-through liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality.
• Creation of contingency plans to minimize service issues.
• Support in Managing & interacting with chosen Intentional ISPs & carriers
• Interacting with partners and Vendors concerning IP-related issues – Ericsson, Huawei, Aviat, Cisco, etc.

Education & Experience

• Bachelor of Engineering Degree.
• Minimum of 3 years relevant experience in ISP and Carrier networks domain with at least 2 years’ experience in an area of IP & Internet network – Planning.
• At least three years’ experience of IP services on Cisco or Juniper equipment.
• Good operations support skills and self starter.
• Sound knowledge of Carrier & Enterprise Network - Planning & Operations.

Skills & Competencies:

• Excellent IP. MPLS and routing knowledge in an ISP environment.
• Excellent Cisco hardware and IOS knowledge.
• General knowledge of telecom industry and standards.
• Excellent English language skills a must, other languages an advantage.
• Logical decision making abilities.
• Ability to innovate and deliver value to business.
• Ability to manage an outsourcing partner to effectively deliver on SLAs.
• Ability to motivate and lead both internal and external partners.
• Self-motivated with good organizational and communication skills.
• Calm and productive under pressure.
• Detail-oriented and organized approach to work.
• Efficient and productive with good time management skills.
• Proven ability to meet internal and external deadlines.

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Level: Mid-Senior level

Job Purpose

• To direct and oversee the increase of the width and depth of distribution, which would translate into acquisitions and revenues and increase channel satisfaction levels.
• To develop excellence in distribution through effective market planning and ensuring the financial services availability within the consumer reach; and gaining market share from the competition.

Key Accountabilities

• Develop and implement Distribution Design & Structure
• Optimize Partners’ returns in terms of ROI and ensure mutually healthy returns.
• Drive the improvement of distribution channel satisfaction levels.
• Drive the improvement of distribution channel satisfaction levels.
• Direct Analytics and Performance Monitoring (Reporting).
• Ensure Consistency and Standardization of Delivery documentation.
• Develop strategies to Improve utilization of low utilized touch points.
• Development of primary financial statements, such as Balance Sheets and Profit and Loss for partners.
• Review regularly electronic and cash movements across the network and ensure appropriate Liquidity Management.
• Coordinate Partner and agents management processes.
• Build a capable and motivated Distribution team to create a high performance team environment.

Education & Experience

• Good First Degree from a reputable university.
• Master’s Business in Business Administration (MBA) would be preferred additional qualification.
• 10 Years of Experience in Sales, Dealer network, Channel management in reputable Organizations preferably in the FMCG industry.
• At least 3 years in a senior management role.
• Experience in Telecoms would be an added advantage.
• Role requires extensive travel.

Skills & Competencies:

• Strong communication skills and ability to lead cross functional teams.
• Very good interpersonal skills.
• Sound analytical skills
• Sensitive to understand customer expectations
• High level of planning & execution capabilities
• Understand financial tools and indices
• Process orientation.