Job Vacancies at Addosser Microfinance Bank

Job Description

• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• install and configure computer hardware operating systems and applications
• Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs.
• Participates as a member of the IT team in planning, problem resolution, and reviewing department performance.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
• monitor and maintain computer systems and networks
• Sensitize staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Manage technology services that meet operational requirements in designated area(s)
• Provides technical leadership on a variety of highly specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.

Requirements

• Bachelor's Degree in Computer Science, Information Systems or equivalent
• At least 3 years of relevant experience
• Knowledge on IT Infrastructure management
• Knowledge on Server Administration and Management
• Knowledge on Database Management and Administration
• Hands on experience in a programming or project management
• Build Business Logic of Software
• Comfortable Writing and Analyzing SQL Queries
• Can Design, Test, and Develop Solutions to Meet User Needs
• Network Management
• Systems installation and maintenance
• Linux Administrator.

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Job Description Key Responsibilities

• Identify, assess and enrol new Agents in accordance with the Bank’s Agent selection Criteria and preset targets.
• Effectively monitor and carry out oversight on operations
• Marketing of the bank’s Agent banking products, value propositions and benefits to existing and new Agents
• Effective follow-up, Monitoring and carrying out periodic visits to Agent locations for assessments and feedback.
• Build and maintain a cordial relationship with Agents to achieve sustainable growth in number and volume of Agent transactions performed for the bank.
• Drive the growth of the bank’s market share in Agent banking services
• Identify market opportunities for product innovation and deployments of Agent
• Provide market feedback for service improvement and optimal customer experience
• Work with the corporate communication and strategy department in the implementation of relevant marketing campaigns and promotional activities.
• Facilitate timely resolution of customer/Agent’s complaints.

Requirements

• Average educational attainment- OND Holders minimum
• Result-oriented and target driven, with 1-3 years of relevant marketing Experience
• Physical fitness, mental alertness between Age 24 and 33 years
• Knowledge and familiarity with major cash-based markets /commercial streets in Lagos
• Ability to speak at least one major local dialect
• High market influence and ability to sell financial products/benefits to existing and prospective (financial) agents
• Basic understanding of record keeping and KYC requirements in Microfinance Banking
• Ability to use a digital device for agents enrollment and monitoring
• Basic understanding of liquidity management and operational risk control
• Flair for meeting people and ability to sell banking products to agents.