Job Vacancies at 9Mobile

Job Summary        

Assist in the design, planning and optimisation of circuit switching components of EMTS's core network, systems and platforms.

Principal Functions        

Tactical

• Provide input in translating EMTSbusiness plan and subscriber growth assumptions into requirements for the corenetwork circuit switching system.
• Review the unit/ team's activities, make recommendations for improvement and implement approved improvementinitiatives to ensure enhanced performance of the team.

Operational

• Direct the timely provisioning of thecircuit switching network capacity for all the GSM elements, features, protocols etc.
• Provide useful inputs in defining thelocations for circuit switches and other network elements
• Design, plan and dimension circuitswitching network elements to ensure optimal use and deployment of resources
• Define and direct the requirement forcapacity planning and management of services on the Prepaid and IntelligentNetwork.
• Perform technical investigations intoareas related to circuit switching network design and performance, such as newtypes of hardware, new design methodologies, impact of new technologies (GPRS, EDGE).
• Coordinate the unit's activities andensure compliance with the organisation's operating policies, controls andprocedures.
• Manage inter-functional relations toensure synergy across the various departmental functions.
• Provide leadership and guidance to teammembers and manage subordinate's performance towards the achievement of overallteam objectives.
• Perform any other duties orresponsibilities assigned by Head, Core and VAS

Educational Requirements        

• First degree from a recognised University
• Six (6) to Eight (8) years' workexperience with at least three (3) years in a supervisory role

Experience,Skills & Competencies        

• Knowledge
• Business Application Knowledge
• Telecommunications TechnologyFundamentals
• Telecommunications & Mobile NetworkStandards & Specifications

Skills

• Problem Solving
• Teaming
• Communication

Behavior

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

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Job Summary        

End-to-end management of 9mobile's Commercial Roaming Operations and Partnerships towards ensuring a seamless roaming experience for 9mobile's customers and to ensure that the roaming business is profitable to the organisation.

Principal Functions        

• Plan, negotiate, and launch of new strategic roaming relationships in line with business priorities.
• Develop strategies and initiatives to grow 9mobile's inbound and outbound international roaming business such as Preferential Roaming Agreements (PRAs), and DIOTs, which give 9mobile a competitive edge in major travel destinations.
• Manage existing partnerships to ensure a seamless customer experience while roaming.
• Work with the products team to develop value propositions and periodic tactical interventions to grow the roaming customer base.
• Manage relationships with roaming support/ancillary service providers to minimize downtimes whilst optimizing service costs to 9mobile.
• Conduct monthly in-depth analysis of 9mobile'sglobal roaming offering to ensure overall profitability to the business.
• Deploy appropriate tools and techniques to mitigate fraud and to proactively identify and block leakages within the roaming ecosystem.
• Ensure compliance with all regulatory requirements.
• Overall stakeholder management to minimize dispute and to ensure business continuity and growth.

Educational Requirements        

• First degree or its equivalent in a relevant discipline.
• Minimum of 5 years relevant experience of which 3 must have been with a mobile telecom operator.
• Prior experience in wholesale and carrier business and/or knowledge of the roaming environment is desirable.
• Strong negotiation skills.
• Good business acumen.