Job Vacancies at 9mobile

Job Summary

• Operate and maintain VAS platforms/ systems to ensure constant (24 hours) availability and stability.
• Technical support operations and projects for the deployment and delivery of VAS products and services

Principal Functions

• Put in place strategies to ensure 99.99% network and service availability of VAS nodes
• Work closely with vendors in the testing, implementation and maintenance of services as required by the business (Commercial and Marketing requirements)
• Perform comprehensive analysis of faults/failures on VAS nodes to determine the root cause and conduct corrective action for permanent resolution in a timely manner
• Analyse daily generated alarms and error logs, report, trends and implement proactive measure
• Work closely with other stakeholders (products development, customer care and Network Planning) to deliver quality value-added services.
• Develop and apply high level of skills, knowledge and standards to stay current with business and industry trends.
• Apply proactive approach towards performance management, and suggest corrective measures to arrest any shortfalls
• Perform acceptance tests on newly implemented VAS platforms to validate features, capacity and functions
• Have a full understanding of VAS protocols including SMPP, USSDI&II, SIP, XML, Diameter, HTTP(S), SS7, SIGTRAN, Web services, IP and others (SNMP, ICMP, etc)
• Perform other assigned duties as delegated by management

Educational Requirements

• First degree or equivalent in Engineering or Science
• Three (3) to Five (5) years post NYSC work experience

Experience, Skills & Competencies:

• Expert knowledge of Network Availability and Capacity Management
• Good understanding of technology evolution (Cloud Computing, Software-Defined Networking (SDN), network functions virtualization (NFV), IoT, M2M, AI etc.)
• Good understanding of Online and Offline billing
• Good understanding of Software life cycle
• Basic knowledge of IP Technologies
• Expert knowledge of Database Management System (RDBMS and NoSQL)
• Good knowledge of data visualization
• Expert knowledge of Linux/UNIX operating system
• Good knowledge of VAS service flow
• Basic Programming knowledge (PHP, PL/SQL, Python, Shell Scripting etc.)

Skills:

• Great team work and collaborative spirit
• A self-starter with high attention to detail
• Ability to engage and drive others to deliver targets
• Proven ability to make an impact both internally and externally
• Delegation/ Supervisory
• Problem Solving and analytical mind

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

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Location: Port Harcourt, Rivers
   
Job Summary

• Coordinate the development, establishment and maintenance of cordial relationships with all stakeholders i.e. government agencies and host communities within the Region 1 and leverage on all existing relationships to achieve the company's objectives.

Principal Functions

• Monitor and analyse political, economic and policy trends and activities in Region 1, working with all internal stakeholders to mitigate potential threats to EMTS operations.
• Maintain relationships with host communities after sites are integrated. Identify initiatives or programs to develop the communities and ensure proper implementation in assigned Region.
• Collate data, prepare periodic reports and conduct research on policies, laws, regulations and data relevant to EMTS.
• Track, monitor and analyse state legislative bills, local government bye laws, public policies and directives from Ministries, Department and Agencies (MDAs) in Region 1 and collaborate with relevant stakeholders to drive strategic initiatives to protect EMTS policy interests
• Manage senior government officials in Region 1 to ensure their participation in all EMTS events
• Engage the relevant MDAs in the Region to prevent multiple taxation, acquire permits/approvals and minimise adverse actions by such bodies which may disrupt operations of any EMTS outlet
• Liaise with Finance to ensure timely payment of all government statutory fees.
• Maintain cordial relationships with all stakeholders in host communities within which EMTS operates or/and has outlets and leverage on relationships to achieve the company's objectives.
• Participate in the evaluation of prospective cities, towns and communities identified for outlets and make recommendations in line with best practice and the company's interest
• Identify all issues (Government or Community) and work within company procedures and guidelines to resolve them within agreed timelines.
• Ensure all stakeholders Radio, Transmission, Site Acquisition, Rollout, Legal and Finance teams are aware of all government or community related issues and follow through with them to ensure resolution
• Initiate and carry out dialogues, meetings, negotiations where necessary on behalf of the organization to resolve issues relating to roll-out and post roll out operations in host communities
• Provide input in the development/modification (where necessary) of company procedure and guidelines regarding government and/or community relations
• Ensure due diligence and integrity is employed for stakeholder discussions and all dispute resolutions
• Perform any other duties as assigned by the Head, Government & Legislative Affairs.

Educational Requirements

• First degree in a relevant discipline.
• Three to Five years post NYSC relevant work experience