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O'la-kleen Nigeria Limited is Nigeria's foremost cleaning service company with a brand name used as a reference point both locally and internationally.
The company has continued to exceed the expectations of clients thereby defining service excellence in the cleaning industry.
Our services includes:
Janitorial Cleaning Services
Cleaning of Ai...
Job Description
- Effective support of all project administrative activities.
- Assist in providing logistical support for project activities
- Ensure proper cleaning of the offices and environment
- Keep all reports filed systematically in both electronic and hard copy formats
- Ensure the confidentiality and security of files and filing systems
- Prepare and follow up on event schedules, arrange meetings and reports
- Ensure timely payment of all utility bills
- Monitor and maintain office equipment and furniture, inventory supplies; orders replacement supplies as needed
- Provide support service to other departments.
- Performs general clerical support in the office.
- Carry out other duties as may be directed.
Report to the HR/ Admin Manager
Salary: ₦50,000.00 - ₦60,000.00 per month
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Job Description
Summary of Responsibilities
Provision of excellent marketing/customer service, effective customer relationship management and maintaining a positive, empathetic and professional attitude towards clients at all times.
Specific Duties & Responsibilities
- Planning and carrying out marketing activities to agreed budgets and sales volumes
- Market company’s products i.e. vaults, tombstones, refurbishments, hall rental. etc through various platforms to clients
- Handle/Follow up on client’s enquiry/complaint and provide appropriate solutions and alternatives within the time limits
- Carry out market research, competitor and customer surveys
- Schedule hall events and bookings/reservations that are devoid of time clash.
- Follow up with clients in ensuring that all burial documents are complete.
- Follow up with Account Dept. on the issuance of invoice and receipts to clients.
- Allocate vaults to the buying client after fulfilling all necessary requirements.
- Provide feedback on the efficiency of customer service process.
- Adheres to all company policies, procedures and business ethics
- Submit Daily Report to the General Manager.
Minimum Educational Qualifications and Work Experience
- Bachelor’s Degree in Business Administration or related fields.
- At least 3 years working experience in a similar position
- Demonstrable experience in Marketing/customer service in an environment requiring tact, judgement and discretion in handling client’s complaints and/or requests
- Experience in using a wide range of relevant IT packages/equipment.
- Excellent communication skills
Job Types: Full-time, Permanent
Salary: ₦100,000.00 - ₦120,000.00 per month
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Job Description
Summary of Responsibilities
The principal duty of a protocol officer is to foster understanding and cooperation between individuals, corporations, organisations and foreign bodies. The incumbent manages all ticketing administration processes in the most efficient and cost-effective manner for the business – queue management, schedule changes, cancellations, exchanges, re-issues, debit memos, e-ticketing, etc
Specific Duties and Responsibilities
- Make flight booking arrangements for staff on local and international travels
- Obtain prices from various airlines to find the best flight prices and options Check-in for flights, select seats per staff preference, send boarding passes.
- Procure necessary medical insurance information for all travels including itineraries related to flights & accommodation as requested
- Managing databases of frequent flyer miles, tickets, and other important data
- Ensure prompt processing of visa application for GMD and other staff approved for overseas travel.
- Liaise with compliance Manager on expatriate quotas, visa permit, and residency card and immigration documentations for expatriates.
- Arrange hotel and airport transfers travel packages in anticipation of travel
- Liaise with business heads to arrange logistics for local and international travels
- Arranging lodging and accommodation for staff on local and international travels
- Plan and arrange logistics for airport pickups and local movement abroad
- Carry out research of Airlines and Airfares around the world including their coverage and destinations
- Any other function as may be assigned by the GHR and GMD
Minimum Educational Qualifications and Work Experience
- First bachelor’s degree/HND in Business Administration or related fields
- Minimum of 3 years’ cognate experience in the Travels & Tours Industry.
- Relevant IATA Certifications is an added advantage
Minimum Competency and Skills Requirements
Technical
- Proven experience as Protocol Officer
- An analytical mind with problem-solving skills
- Excellent organisational and multitasking abilities
- Attention to details
- Time Management
- Thoroughness.
- Non-Technical
- Excellent interpersonal skills
- Excellent written, verbal and presentation skills
- Excellent organisational and follow-up skills
- Competent in problem solving, team building, planning and decision making
Job Types: Full-time, Permanent
Salary: ₦100,000.00 - ₦150,000.00 per month