Job Opportunities at InfoHob

Description:

Our company is seeking to hire a very creative and highly skilled candidate with deep knowledge and passion for web server administration. He/she will focus on both front-end and back-end, and will work in a deadline driven environment. This position is for a candidate who is exceptionally hands on, with strong analytical and problem solving abilities.

Experience: 1-3 years

Duties and Responsibilities:

• Administers web servers for email, DNS, domain name, CPanel and SQL databases.
• Installs, configures, and maintains server operating systems – Linux and Windows.
• Monitors and tunes virtual private servers to achieve optimum performance levels.
• Schedules installations, updates and upgrades in accordance with set standards and procedures.
• Provides first and second line support for WHMCS.
• Customises open source solutions to suit specific requirements.
• Automates routine procedures by creating management tools.
• Reviews and evaluates work and prepares performance reports.
• Manages order flows and transaction logs.
• Translates business requirements into solutions.

Qualification and requirements:

• Degree in Computer Science or equivalent.
• Linux/UNIX OS – working knowledge required.
• Windows server OS.
• CPanel and DNS Administration.
• Cloud hosting, VPS and system backup.
• SQL with basic IP skills.
• Domain name and email administration.
• Excellent written and spoken communication skills.
• Team player with good attitude.
• Excellent communication skills with attention to detail.
• Certification(s) in Windows server and/or Linux OS is a big plus.
• Web design and software development skills can be a plus - WordPress, PHP, Python, CMS.

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Description:

• Receives and sorts incoming payments with attention to credibility.
• Prepares and sends out bills, receipts and invoices, and checks validity of debit accounts.
• Manages the status of accounts and identifies inconsistencies.
• Determines prices and recommends improvements in products and packaging.
• Ensures all clients remain informed on their outstanding debts and deadlines.
• Writes thorough reports on billing activities with clear and reliable data.
• Educates customers and provides relevant information about products and services.
• Resolves problems by informing and guiding clients through corrective steps.
• Avoids legal challenges by adhering to product usage guidelines and instructions.
• Improves product performance by identifying problems and recommending changes.
• Keeps records of all transactions by recording inquiries, complaints and comments.
• Refers unresolved grievances to designated departments for further investigation.
• Manages contract forms, customer accounts, change of address records, service orders.
• Solicits sales of new or additional services or products.