Billing and Finance Executive at InfoHob

Description:

• Receives and sorts incoming payments with attention to credibility.
• Prepares and sends out bills, receipts and invoices, and checks validity of debit accounts.
• Manages the status of accounts and identifies inconsistencies.
• Determines prices and recommends improvements in products and packaging.
• Ensures all clients remain informed on their outstanding debts and deadlines.
• Writes thorough reports on billing activities with clear and reliable data.
• Educates customers and provides relevant information about products and services.
• Resolves problems by informing and guiding clients through corrective steps.
• Avoids legal challenges by adhering to product usage guidelines and instructions.
• Improves product performance by identifying problems and recommending changes.
• Keeps records of all transactions by recording inquiries, complaints and comments.
• Refers unresolved grievances to designated departments for further investigation.
• Manages contract forms, customer accounts, change of address records, service orders.
• Solicits sales of new or additional services or products.