Job Opportunities at Dahfex Global Solutions (DGS)

Job Description

• We are looking for an innovative and driven business development Analyst to join our growing and dynamic team.
• The individual in this role would be responsible for analyzing our customer base and current sales & marketing strategies and identifying opportunities to increase efficiency and profitability.
• We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs.
• The individual is expected to be passionate and promote the brand accordingly.

Duties and Responsibilities

• Partnering with clients to deliver strategic Telecoms Value Added Services and Solutions
• VAS Conceptualization & targeted Content development.
• Build and manage strong relationship with new and existing stakeholders including Mobile Network Operators (MNOs) and 3rd Parties content owners.
• Ensuring the delivery projects on time and within budget.
• Leveraging a strong relationship to drive prompt payment by partners.
• Negotiating contracts with clients and suppliers while ensuring DGS is top of mind for strategic business support by our partners.
• Constantly searching for and developing new business opportunities in the Telecommunications and digital industry in Nigeria.
• Strategically complementing Mobile Network Operators ‘effort in deploying Customer Loyalty Management propositions.
• Articulation and implementation of mobile marketing strategies both for clients and for the company’s products and services.
• Analyze qualitative data, costs, ROI, and programme benefits and recommend programme improvements and initiatives.
• Content creation and publishing on various platforms.
• Collaborate with colleagues and peers in other departments to improve overall customer experience and satisfaction

Qualifications

• Bachelor’s degree in Business, Sales, Marketing or related field with a minimum of 2.1.
• Minimum of 3 years work experience in similar role.
• Applicants should make the job title the subject of their application.

Required Skills:

• Good working knowledge of the Telecom's Value Added Services (VAS) and eco-system.
• Must possess confidence and supervisory capacity for an excellent team performance.
• Strong interpersonal and communication skills (both verbal and written).
• Critical thinking skills, analytical, organized.
• Excellent customer service skill.
• Strong negotiation and persuasion skill.
• Must be a self-starter with drive for excellence.
• Must not be more than 28years.
• Presentation skill.
• Capacity for supervision.

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Requirements

• Applicant must possess minimum qualification OND or HND with Upper Credit
• Must have good reasoning and analytical skills.
• Must have good communication skills.
• Must have a sound knowledge of accounting and the use of some accounting packages e.g. sage.
• Must reside on Lagos mainland.
• Must be between 20-25 years of age.
• Must be ready to start work immediately
• Must possess sound knowledge of excel.
• Must possess the capacity to take charge with little supervision.

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Duties and Responsibilities

• Developing and implementing mobile marketing strategies for clients.
• Constantly searching for and developing new business opportunities in the Telecommunications industry in West Africa
• Sourcing for quality content that will further drive incremental revenue of the organization.
• Ensuring that all VAS platforms/applications are up and running.
• Building strong and sustainable relationship with clients both existing and new.
• Ensuring Operators’ prompt approval of uploaded content on the VAS platforms/portals.
• Testing and evaluation of both existing and newly configured/published/approved services.
• Participate in the idea generation, conceptualization, design, development, management and monitoring of simple and complex products, Value Added Services, and applications that meet the needs and aspiration of DGS’ customers.
• Actively driving Products and services uptake via effective and efficient Customer Loyalty Management (CLM) strategies, Value Added Services and content segmentation including development and management of weekly campaign calendar.
• Day to day management and administration of VAS portals.
• Engage the business on ongoing product development projects status by timely update and sharing of product development checklist with relevant stakeholders.
• Performing any other tasks as may be required by the business.

Qualification

• Bachelor's Degree or HND in Business, Sales, Marketing or related field with a minimum of upper credit.
• Minimum of 1 year work experience in similar role.

Required Skills:

• Good working knowledge of the Telecom's Value Added Services (VAS) and eco-system.
• Strong interpersonal and communication skills (both verbal and written).
• Critical thinking skills, analytical, organized.
• Excellent customer service skill.
• Strong negotiation and persuasion skill.
• Must be a self-starter with drive for excellence.