VAS Content Officer at Dahfex Global Solutions (DGS)

Duties and Responsibilities

• Developing and implementing mobile marketing strategies for clients.
• Constantly searching for and developing new business opportunities in the Telecommunications industry in West Africa
• Sourcing for quality content that will further drive incremental revenue of the organization.
• Ensuring that all VAS platforms/applications are up and running.
• Building strong and sustainable relationship with clients both existing and new.
• Ensuring Operators’ prompt approval of uploaded content on the VAS platforms/portals.
• Testing and evaluation of both existing and newly configured/published/approved services.
• Participate in the idea generation, conceptualization, design, development, management and monitoring of simple and complex products, Value Added Services, and applications that meet the needs and aspiration of DGS’ customers.
• Actively driving Products and services uptake via effective and efficient Customer Loyalty Management (CLM) strategies, Value Added Services and content segmentation including development and management of weekly campaign calendar.
• Day to day management and administration of VAS portals.
• Engage the business on ongoing product development projects status by timely update and sharing of product development checklist with relevant stakeholders.
• Performing any other tasks as may be required by the business.

Qualification

• Bachelor's Degree or HND in Business, Sales, Marketing or related field with a minimum of upper credit.
• Minimum of 1 year work experience in similar role.

Required Skills:

• Good working knowledge of the Telecom's Value Added Services (VAS) and eco-system.
• Strong interpersonal and communication skills (both verbal and written).
• Critical thinking skills, analytical, organized.
• Excellent customer service skill.
• Strong negotiation and persuasion skill.
• Must be a self-starter with drive for excellence.