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  • Posted: Feb 12, 2018
    Deadline: Not specified
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    With a mission to provide a first-class experience for employees from their first job to their last breath. Rovedana is simplifying staffing, staff management, and payroll administration for businesses of all sizes.
    Read more about this company

     

    Relationship Managers

    LOCATIONS

    North – Abuja, Adamawa, Gombe, Kebbi, Kano and Kaduna.

    South-South – Akwa-Ibom, Bayelsa, Delta, Edo and Rivers.

    South-East – Abia, Anambra, Imo and Enugu.

    South-West - Lagos, Ogun, Oyo and Osun.

    RESPONSIBILITIES

    • Assist unit head in preparation of budget/budgetary estimates
    • Prepare credit approvals memoranda (CAM) for the attention of the unit head in accordance with the Banks’ credit policy guidelines and ensure loan accounts are operated within ‘credit approval’ limits.
    • Maintain a CABAL that is commensurate with budget and overall projections for the branch
    • Ensure that all income are properly captured at transaction point
    • Prepare customers’ loan applications and collate/direct data to the approving authority through the appropriate channels
    • Effective and constant monitoring of medium level customers account balances with a view to beefing up same
    • Render all credit/risk asset reports, deposit liability report and LDR status report to the unit head on a weekly basis
    • Promptly process new investment request and review existing investment/liquidation request accurately.
    • Appraise credit requests from customers and make appropriate recommendations to unit head
    • Balance sheet management
    • Keep abreast of local and national economic, financial and political events which may impact on deposit liability generation and credit facilities.
    • Any other duties/functions given by the Cluster Head
    • Identification and Marketing of prospects within the target market
    • Gather intelligence information on product performance, customer attitudes and new business/product opportunities for the attention of the Cluster Head.
    • Identify customers’ needs, proactively seek to provide products/services to meet such needs and advice on appropriate selection of banks products
    • Effectively manage customer relationships (internal and external types)
    • Efficiently and effectively liaise with internal departments – CSU, FTL/Clearing, Admin including other Branches and departments

    REQUIREMENTS/SKILLS

    • Minimum of a B.Sc. (2nd Class Lower)
    • Minimum of 1 year banking experience as Banking Officers (BO) Senior Banking Officers (SBO) and Assistant Managers (AM) in a leading commercial bank in Nigeria.
    • Good knowledge of banking operations, products & customer segmentation.
    • Ability to identify key players in market
    • Good interpersonal skills
    • Ability to work under pressure
    • Should be able to work with less supervision
    • Show reasonable ‘Team-work’ skills
    • Trace of Negotiating/Selling skills

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    Customer Service Officer

    RESPONSIBILITIES

    • Follow up on customers’ transactions by liaising with branches, trade operations, credit risk management, treasury and other support units
    • Ensure the cheques are confirmed to the clearing unit and also to other business offices
    • Daily supervision & monitoring of accounts and prompt response to customer requests
    • Follow on transactions with internal and external customers.
    • Ensure error free processing of customer’s transactions
    • Ensure the Team’s approved cost budgets are not exceeded
    • Timely response and providing solutions to customers’ request via electronic means
    • Sending periodic statements to Customers or based on request
    • Preparing RDAS trade schedule and any other reports required within the CCS unit;
    • Assisting to resolve online banking channels used by the customers
    • Proactively advising customers of their matured obligation well-ahead of their maturity dates and immediately advised by Trade.
    • Forwarding of documents for PAAR processing.
    • Checking online and proactively advising customers of the issuance of PAARs
    • Tracking resolution of customers’ issues/complaints.
    • Endorsement of Shipping documents and ensuring documents are dispatched to customers.
    • Other duties as assigned by Supervisor

    REQUIREMENTS/SKILLS

    • Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications will be an added advantage)
    • Minimum of 2-3 years banking experience.
    • Proactive weekly service calls to customers.
    • Processing and following up on CAD and Legal on availments of customers’ facilities and Legal documentations, Legal Input & Liquidating investments
    • At the consent of the RMSs, obtaining BCC approvals for USD transfers, amendment request, guarantees, etc.
    • Liaise with the CS & RMs at Cluster Locations to finalize transactions consummated in Head Office.

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    Value Chain Officer

    Job Summary

    • We are currently recruiting “Value Chain Officer – Commercial Banking” across various locations in Nigeria for our client.
    • They will be responsible for seeking and maintaining customers via day to day call activities thereby promoting the image and values of the bank.

    Responsibilities

    • Support CMB by working closely with the CB & CMB Relationship Management team in attaining the liability deposit goals of the department through the identification of liability generating opportunities within the Corporate Value chain (High Value Key Dealers) and the deployment of effective strategies to ensure that ENG attains preferred collecting bank status for sales proceeds of these customers.
    • Identity and support branches in converting high value distributors of strategic principals.
    • Participate in Joint calls with branches to potential customers to ascertain their requirements. Explore and negotiate solutions with clients; Provide oversight and input into the drafting and execution of loan agreements and security documentation where required.
    • Analyze competitor products, market opportunities and developments to ensure that ENG Distributors Finance Program is competitive and reflect the needs of its customers.
    • Solidify customer retention by providing superior level of customer service
    • Prepare weekly and monthly reports on performance of the Value Chain Portfolio (Distributors conversions and Collections Volume achieved) within his cluster of operation.

    Requirements/Skills

    • Minimum of a B.Sc. (2nd Class Lower)
    • Good communication and negotiation skills.
    • Good credit skills.
    • Strong quantitative/analytical skills.
    • Bottom-line and action oriented and drives for results
    • Ability to motivate and lead others
    • Possess deep knowledge of the competitive environment
    • Possess a broad knowledge of business strategies, goals, products and services.
    • Possess broad knowledge of the segment customers' purchase decision processes
    • Possess good knowledge of business profitability dynamics.

    Method of Application

    The Subject of the mail should be the job title and location

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