Job Openings at Zinnok Initiative for Women and Children

Job Summary

• The incumbent will provide comprehensive nursing services in collaboration with ACCESS project technical teams to ensure the successful delivery of HIV care and treatment services at the community level including home delivery, services at cluster locations, documentation and reporting, and liaison with partner treatment facilities. S/he will also provide comprehensive HIV care and treatment services at the community level within the assigned ACCESS project LGAs in the States in compliance with national and donor guidelines and policies. Key Areas of Accountability:
• Provide effective support in the following regards;

ART Nursing Services
Program Integration:

• Making sure that patients are triaged at every clinical encounter. All vital signs are taken and documented.
• Ensures that patient education happens at every clinical encounter.
• Ensure provision and documentation of routine clinical assessment such as clinical TB and STI screenings, nutritional assessment, setting of prevention goals, plotting of pediatric growth chart, etc.
• Booked patients’ next appointments and ensure documentation in the appointment diary and registers.
• Responsible for completing and regular updates of the ART register.
• Carry out nurse refill services to eligible patients in conjunction with the supervising physician.
• Visit cluster locations to provide ART services.
• Serve as liaison between the health facilities and CBO on clinical related services.
• Ensure prompt referral to facilities whenever indicated.
• Ensure that all clients on refill get evaluated at each refill visit, document findings in the ART Care Card and the nurse refill registers and reports any abnormality to the physician.
• Ensures all clients have access to nutrition education and counselling at each visit.
• Follow up on client’s nutritional plan.
• Provide technical support for integration of the project’s technical approaches for the achievement of successful project implementation using evidence informed, innovative and best practices.
• Participate in any other duties as assigned.

Additional Responsibilities:

• The Responsibilities (Above) are not intended to be all-inclusive. The employee will also perform other related tasks as required and will be responsible for reporting and communicating progress and achievement of the specific assigned tasks.

Qualification and Experience

• B.Sc / Registered Nurse qualifications with current practicing license by the Nursing and Midwifery Council of Nigeria.
• A minimum of 3 years’experience providing direct technical support in the implementation of health service delivery project with specific experience in HIV service delivery projects,
• Hands-on experience in HIV service delivery and technical coordination, proven experience and familiarity with SMOH/GON health systems,
• Excellent interpersonal and supervisory skills, capable of directing and managing change, effective delegation, inspiring teamwork and motivating staff and partners to achieve results,
• Computer literacy,

Key Competencies:
Should possess good skills in:

• Planning, Coordination and Control
• Communication & influencing
• Public speaking and professional presentations.
• Facilitation, mentorship and team building.
• Multi-sectoral team and support collaboration with multiple stakeholders.
• Working in a complex project implementation environment with multiple tasks, short deadlines and intense pressure to perform.
• Must have computer skills, vast in the use of MS Word, Excel and PowerPoint
• Ability to work as a team.
• Data analysis and ability to make informed decisions from Data.

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Job Summary

• Under the direct supervision of the ART Nurse, S/he supports the CBO Nurse to coordinate the care of individuals living with HIV/AIDS through the provision of a range of client-centered services to identify, link clients with health care, psychosocial, substance abuse, and other community services.
• S/he coordinates and follows up with the client regarding medical treatment to ensure timely delivery of services, coordinated and continuity of care. Work with the facility ART Health care team to establish and strengthen adherence, retention and viral suppression structures at the community levels for improved quality of patient care.
• Support surveillance-related activities, and collaborate with the facility treatment teams to decentralize care and support services in the communities.

Key Areas of Accountability
Provide effective support in the following regards:

• Works closely with the team in providing clients with HIV/AIDS or at risk for HIV/AIDS, education, resource referrals, follow-up, home visits and support.
• Provide individual casework, case management for clients identified by the CBO to include assessment, development of individual care plan, coordination of services and monitoring.
• Participate in development of case management program and implementation of new processes/workflows.
• Provide case management services to own panel of clients.
• Provides support and is familiar with clinic procedures such as scheduling of appointments, adherence interventions, retention services, viral load sample collection and a variety of services aimed at supporting the client to achieve the UNAIDS 95,95,95 goal.
• Working closely with the care team, organize all necessary outreach and health education events, including assisting with planning and hosting of events.
• Provide regular data entry and maintenance of electronic medical records, and other health databases
• Attends all necessary continuing education/training as needed.
• Maintains awareness of community resources and is informed of issues affecting the community served.
• Creates and maintains positive relationships on behalf of the ACCESS project with community agencies, community members, and its leaders.
• Keeps track of all individual patient and community contracts.
• Submits monthly report of patients served and community contacts to Program Manager.
• Completes all necessary paperwork using prescribed GON and CCFN documentation tools.
• Attend mandatory monthly review meetings and send periodic reports
• Participate in CCFN/ACCESS project mandatory trainings.
• Assist in other related duties as assigned by the Program Manager.

Reporting & Supervision

• The position reports to the CBO ART Nurse, the CBO Program Manager with a dotted line reporting relationship to the CCFN ACCESS project Prevention Backstop with oversite function for CBO.

Qualifications, Skills & Experience

• Minimum of Tertiary Education / OND certificate in a relevant Social Science, Public Health or a related field.
• 1-2 years of experience in HIV case management.
• Requisite training in HIV/AIDS Care and management.
• Possesses strategic and analytical skills with ability to solve problems and make decisions.
• Capable of managing multiple tasks and priorities and can work effectively under pressure.
• Will be required to have regular interaction with a broad base of stakeholders including facility staff and management, community, patients, donors and other implementing partners.
• Good organizational, verbal and written communication skills.
• Must have basic to intermediate computer software skills with emphasis on use of MS Word, Access, Excel and Power point.

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Purpose of Position

• Under the supervision of the Caritas Nigeria State Team the Laboratory technician will primarily work with the designated CBO’s Clinician, ART Nurse and Adherence Focal Persons to ensure all patients due to receive a viral load are identified before due date, notified, scheduled and receive a viral load test.
• S/he will follow up on VL results received and ensure they are documented in the patient folder. S/he will provide other services like Recency, AHD diagnosis

Duties & Responsibilities

• Develop an effective relationship through clear communication and building trust with patients in the CBOs.
• Identify patients eligible for a viral load (VL) test via a line list of eligible patients generated monthly in collaboration with the M & E and Health Informatics unit as shared by your facility tier manger.
• Draw up weekly list of patients for VL test expected at the facility irrespective of appointment dates.
• Call out to patients (phone calls) to remind them of a VL test
• Ensure list of expected patients is domiciled on clinic days at every point within the CBO to ensure patient is identified, notified and directed to the Lab for sample collection. Alternatively, you can pull their folders a day before and file a blank lab form in them as a 2nd step reminder
• Liaison with all POS within the CBO to ensure all clients eligible for VL draw are identified and are linked to the lab.
• Ensure that a the VL requisition form completely filled before blood draw.
• Ensure that blood is drawn for VL test for all those who present at the laboratory.
• Make a list of patients who missed the scheduled appointment to reschedule for the VL draw and share with the VL champion.
• Follow up on the patients that will be eligible for repeat VL after EAC and ensure that blood is drawn and shipped to the reference laboratory
• Provides weekly and monthly updates and reports of VL activity using prescribed templates for laboratory
• Notifies appropriate authorities of VL commodity shortage or stock out.
• Ensure that all new patients identified and eligible are offered recency and AHD testing.

Criteria for Qualification

• Minimum of Laboratory Technician certificate from MLSCN with current license to practice as a laboratory technician.
• Ability to handle confidential information with discretion and make reasoned judgments in a timely fashion. Committing to a course of action without undue delay or prevarication
• Experience of dealing with difficult and sensitive situations in a professional manner.
• Ability to work under pressure, efficiently handle multiple tasks, quickly find creative solutions to problems and challenges that arise, and manage stress and time in a fast-paced work and fluid operating environment.
• Ability to foster and maintain a spirit of unity, teamwork, cooperation, and learning.
• Strong communication and interpersonal skills.
• Sensitivity in working with multiple cultures and beliefs, and to gender equity.
• Moderate level proficiency with Microsoft Office software: MS Word, Excel, PowerPoint.
• Ability to work both independently and as a part of a team.
• Persons living with HIV who meet the above criteria are strongly encouraged to apply.

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Summary of Role

• The finance assistant will provide support to the finance department in various tasks and responsibilities. She/ He will assist in the day-to-day financial operations of the organization. she/ He will be responsible for requesting of funds from CCFN, and ensuring these funds are liquidated monthly using the approved reporting format as agreed with CCFN.
• She/ He will provide support in the financial operations of the organization working with the program team to ensure accurate and timely processing of financial transactions and document management. She/ He is expected to have strong organizational skills, and ability to work with numbers will be key to deliver on this role.
• Overall, the role of a finance assistant is crucial in maintaining financial stability and accuracy within an organization. Their support and assistance to the finance department enable efficient financial operations and contribute to informed decision-making

Key Roles & Responsibilities

• Processing financial transactions: This involves recording, organizing, and inputting financial data into the organization’s systems. She/ He will be responsible for managing invoices, payments, and expenses, ensuring accuracy and timely processing
• Monitoring and maintaining financial records: She/ He will be responsible for organizing and maintaining financial records, ensuring that they are up-to-date, easily accessible, and in compliance with donor regulations.
• Data Entry: Input financial data into the accounting system (approved CCFN reporting template) and perform regular data reconciliation to identify and resolve discrepancies.
• Bank reconciliations: She He will help with reconciling bank statements with the organization’s financial records. This involves comparing and matching transactions to ensure accuracy and resolve any discrepancies
• Assisting in budgeting and forecasting: He/she will support the Program team in preparing budgets and financial forecasts by collecting and analyzing financial data and preparing reports
• Assisting in financial reporting: He/she will help prepare financial reports, including profit and loss statements, balance sheets, and cash flow statements. He/she will ensure that these reports are accurate and can provide valuable insights to management and stakeholders.
• Assisting in audits and compliance: He/ She will assist in preparing documentation and providing support during internal and external audits. He/she will help ensure compliance with financial/donor regulations and origination’s policies
• Budget Monitoring: She/ He will Support the monitoring and tracking of origination’s budgets, highlighting any variances to the finance team.
• Compliance: She/ He will ensure compliance with all financial/donor regulations and standards, both internally and externally, and recommend improvements to enhance financial controls.
• Vendor Management: She/ He will Maintain vendor information, including contracts, payments, and invoices, and assist with vendor queries and requests.
• Communication: She/ He will collaborate with internal teams to obtain necessary financial information and provide timely responses to inquiries related to financial transactions.
• Support: She/ He will provide general administrative support to the finance team, including filing, document management, and other ad-hoc tasks as assigned.

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Job Summary

• The successful candidate will primarily ensure data availability in all provided platforms such that stakeholders are able to take data-guided decisions, particularly in reference to CBO efforts.
• The person will work with all service delivery focal persons to ensure that quality documentation in all provided national tools (electronic and paper-based) are carried out. He/She will manage the CBO database and be able to update reports to reflect the status of supported clients.
• He/She will work with the CCFN SI team to keep track of service delivery to CBO-led clients through prescribed reporting platforms. They will additionally ensure the availability of quality data through regular scheduled data verifications and validation activities.
• S/he will ensure the availability and use of Program Monitoring and Evaluation tools. S/he will assist in the general implementation of SI deliverables in the CBO-linked health facilities and contribute to the overall success of Caritas Nigeria’s objectives

Key Areas of Accountability

• Coordinate M&E activities for the CBO to ensure appropriate standards are established for data availability, quality, and general management.
• Monitor and ensure appropriate service documentation into the HIV/AIDS service delivery tools to be utilized by CBOs are achieved routinely.
• Ensure that medical record of all patients who are provided services daily are updated into the EMR.
• Ensure complete entries into the EMR of HTS and Treatment indicators.
• Assist with the generation and sharing with the program staff, clients’ appointments, missed appointments and IIT lists
• Participate in monthly Quality, Monitoring & Evaluation meetings to improve documentation and program data quality and reporting including data validation with other CBO technical staff.
• Generate and submit weekly and monthly program reports as required to CCFN and CBO leadership.
• Perform oversight functions over the DEAs
• Manage any special request from the facility or implementing partner (CCFN) as regards patients’ data or reports following the appropriate protocols.
• Responsible for PMM tools quantification and requisition.
• Participate in data abstractions and data entries during quality improvement activities.
• Conduct monthly documentation audit of folders and registers and flag areas that need improvement to the QI backstop.
• Ensures review of facility performance indicators by the team.
• Responsible for logistic support activities which include prompt supply of PMM and PME forms and registers in the course of project implementation to prevent of stock outs of same.
• Participate in relevant trainings, coaching sessions and other forums that increases job knowledge and improves overall quality.
• Participates actively in Data Quality Assurance (DQA) activities and other data quality and validation activities to ensure our data meets standards set for quality.
• Perform any other duties as deemed fit by the technical supervisors.

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Job Summary

• The Program Manager will be a seasoned professional who can manage the day-to-day aspects of the program and contribute strategically to the success and impact of the overall Project.
• He/She will Plan the program’s goals and objectives while acting as a liaison between program staff and Executive Director (ED) and is critical in driving evidence-based decision-making and fostering a culture of learning and continuous improvement.

Key Areas of Accountability
Provide effective support in the following regards:

• Provide strategic leadership in designing, developing, implementing and alignment of activities with organizational & project goals, ensuring activities contribute to program success and impact.
• Manage the program budget in collaboration with the Finance Assistant/Accountant monitoring expenditure and cost allocated for activities, ensuring efficient use of resources and compliance with financial guidelines Donor reporting timelines and policies.
• Ensure timely liquidation of donor funds.
• Ensure the delivery of quality care and/or services is to the appropriate/required level of quality, on time and within budget, in accordance with the program plan, priorities and timelines.
• Collaborate with the team to champion the development of annual workplan and implementation of activities to completion.
• Ensure planning and coordination of program activities proactively monitoring progress, resolving issues and initiating appropriate corrective actions.
• Ensure effective quality assurance and the overall integrity of the program.
• Manage risks.
• Attend GON meetings, as deemed necessary and as assigned by the ED.
• Work closely with Case Managers, assigned program staff in achieving program deliverables and ensuring set targets are achieved.
• Supervise and lead the team providing guidance, mentorship, and support.
• Foster a collaborative and results-oriented team culture.
• Report the progress of the project at regular intervals to the ED.
• Prepare monthly/quarterly program reports for internal and external stakeholders, highlighting key findings, lessons learned, and recommendations.
• Collaborate with internal and external stakeholders, including donors, government agencies, and partner organizations, to ensure alignment with project goals.
• Establish effective communication channels for ongoing engagement.
• Other responsibilities as may be assigned by the ED that will enhance the achievement of the project’s strategic objectives and organization’s corporate existence

Additional Responsibilities:

• The Responsibilities (Above) are not intended to be all-inclusive. The employee will also perform other related tasks as required and will be responsible for reporting and communicating progress and achievement of the specific assigned tasks.

Qualification and Experience

• Must possess a minimum of a Bachelor’s Degree in a relevant field such as Sciences, Arts, Public Health, Social Sciences, International Development, or a related discipline.
• A minimum of 3 years of relevant work experience in a similar role.
• Experience in roles with progressively increasing responsibilities, demonstrating a track record of success and growth in the field.
• Direct experience in implementing projects or programs, focusing on measurable outcomes and impact.
• Proven experience in community work and familiarity with GON Data capturing tools is required.
• Experience in managing or leading a team, providing guidance and mentorship and ensuring the effective coordination of monitoring and evaluation activities.
• Understanding of project management principles, with the ability to coordinate activities within project timelines, available resources and scope.

Key Competencies:

• Experience in program management, project management, administration, or related field
• Understanding of budget management to effectively allocate and utilize resources for program activities.
• Able to multitask, prioritise, and manage time effectively
• Knowledgeable in program management methodology and techniques; performance evaluation and change management principles
• Ability to think strategically and align activities with the overall goals and objectives of the organization.
• Strong leadership skills to provide guidance, mentorship, and direction to the team and other program staff.
• Proficient project management skills to oversee the planning, execution, and evaluation of activities within the program.
• Proficient computer skills, experience with Microsoft Office.
• Excellent written and verbal communication skills to convey implementation findings and recommendations to diverse audiences, including stakeholders and decision-makers.
• Ability to lead and manage a team of professionals, fostering a collaborative and results-oriented team culture.
• Strong interpersonal skills to effectively engage with internal and external stakeholders, including donors, government agencies, and partner organizations.
• Commitment to achieving measurable results and using findings for program improvement and decision-making.
• Commitment to continuous learning and improvement.
• Commitment to maintaining confidentiality and data protection principles.
• Ability to adapt to changing program requirements, priorities, and external environments.

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Background

• The Accelerated Control of HIV Epidemic and Sustainability Solution (ACCESS) project is a comprehensive HIV/AIDS prevention, care, treatment program to be implemented in Abia, Enugu and Imo States.
• It is a 5-year program (October, 2022 to September, 2027) to be implemented by Caritas Nigeria in partnership with; Catholic Relief Services (CRS), Vantage Technology and African Disease Prevention and Research Development Initiative (ADRAP) as the sole Implementing Partner in these states.

Job Summary

• The Data Entry Assistant is expected to carry out data entry into all EMR and electronic platforms provided by CCFN for documenting service delivery and other efforts of the CBO.
• This requires daily and weekly data collation and reporting activities in the community where primary implementation takes place.
• They will additionally ensure the availability of quality data through regular scheduled data verifications and validations activities.
• S/he will ensure the availability and use of Program Monitoring and Evaluation tools.
• The ideal person is expected to support the CBO Monitoring and Evaluation in the achievement of all Strategic Information mandates assigned the CBO.

Key Areas of Accountability

• Carryout data entry for HTS and Treatment indicators in the course of service delivery at CBO level.
• Assist in providing SI related technical support and supervision in the planning, implementation and review of program implementation strategies.
• Support CBO technical staff in ensuring service delivery activities are recorded into the provided national tools as appropriate. Transcribing the services recorded into the NMRS and other electronic platforms provided is a critical component of his/her task.
• Consistently identify gaps in M&E processes and resolve them under the supervision of the Monitoring and Evaluation officer.
• Responsible for logistic support activities which include prompt supply of PMM and PME forms and registers in the course of project implementation to prevent of stock outs of same.
• Participate in relevant trainings, coaching sessions and other forums that increases job knowledge and improves overall quality.
• Participates actively in Data Quality Assurance (DQA) activities and other data quality and validation activities to ensure our data meets standards set for quality.

Additional Responsibilities:

• The Responsibilities (Above) are not intended to be all-inclusive. The employee will also perform other related tasks as required and will be responsible for reporting and communicating progress and achievement of the specific assigned tasks.

Qualifications and Experience
Qualified applicants must have:

• Minimum of OND. Bachelor’s Degree or HND preferable.
• Completion of NYSC or an exemption certificate.
• Experience in health- related M&E is an added advantage.
• Hands on experience in the use of computer (Word processing, Excel, and database programs).
• Good communication and reporting skills including proficiency in both written and spoken English.

Key Competencies:
Applicants must also possess:

• Good organizational, verbal and written communication skills.
• Ability to handle confidential information with discretion and make reasoned judgments in a timely fashion. Committing to a course of action without undue delay or prevarication
• Team work and personal impact
• Attention to detail.

Additional Advantage.

• Understanding of faith-based organizations and capacity-building in local partnerships
• Familiarity with policies, procedures, and priorities of Caritas agencies
• Demonstrated commitment to improving gender equality in programming and operations.
• Flexibility to work both in a team and independently
• Cultural sensitivity, patience and flexibility
• Ability to travel nationally and internationally as required.