Job Openings at Seedstars

About the job

This is an exciting role at the intersection of Product and Growth. You will be responsible for digging into data, exploring trends, in order to discover customer problems and propose new solutions to enhance our Microloans core product. Your solutions will be then prioritized and implemented by the product team. Ready to be our pioneer cooking up tomorrow's products?

Responsibilities for this role include

• Ideate, for new product features or changes to existing product features or any other initiative that drives product growth
• Work with product managers to evaluate and prioritize the ideas based on data
• Build product experiment pipeline and own the delivery and learning of those experiments
• Partner with Growth Analyst to develop thorough understanding of any growth opportunities within the product, which can be known problems or potentially new opportunities
• Partner with Marketing team to develop customer persona and thorough understanding of target customer personas and target markets
• Conduct thorough impact assessment with analytics provided by Growth Analyst and select the ideas to build, taking into consideration all information gathered
• Conduct thorough post-experiment performance analysis with the analytics provided by Growth Analyst and communicate impact performance to relevant stakeholders

Your profile

• Track record of driving positive business impact with creative ideas
• Minimum of 2 years of conducting A/B testing and have a good understanding of A/B testing science
• Minimum of 1 year of product management background in a tech company
• A very analytical mindset able to build and prioritize experiment pipelines and any growth actions based on data evidence
• A good understanding of basic marketing concepts such as customer persona
• A good understanding of tracking basics
• Familiarity with core growth tools such as customer journey map and Growth analytics concepts such as North Star metric
• Experience with conducting customer interviews is a plus
• Experience with using SQL or Python to conduct analysis is a plus

go to method of application »

Key responsibilities:

• Make outbound calls to debtors and ensure that terms and conditions of loan facilities are complied with, i.e. prompt repayment
• To embrace the challenge of minimizing loss resulting from non-payment of loans
• Ensuring the CRM tool is used to record interactions with clients, fast typing speed while on the phone required
• At ease with transitioning to Customer Support activities to assist customers in need of help, e.g. for repayments, loan applications, and complaints, via phone, e-mail, social media
• To provide feedback on collection activities for policy changes
• Preparation of reports, providing insights based on data analysis, and identification of patterns

Your profile:

• Young, smart, and hungry to achieve extraordinary results
• You love technology: familiar with the internet, mobile apps, Android phones, e-mail, social media
• You can handle multi-tasking and high pressure by prioritizing your work
• Excellent communication skills, both oral and written with strong negotiation skills
• Good grammar, spelling, and punctuation
• Proficiency in Excel and PowerPoint
• Strong interest in building a career in the FinTech industry
• Excellent collaborator and team player

Benefits and perks:

• Coaching opportunities and learning Financial Technology from the best
• Join a young, passionate, hungry, and growing team of entrepreneurs & facilitators
• Regular get-togethers like team events, etc.
• A high degree of autonomy, flat hierarchy, open communication and get shit done attitude

go to method of application »

About the job

QuickCheck is seeking to hire a 'hands-on' Product Manager to join its team in Lagos. The PM will be responsible for the delivery of the product team by orchestrating internal and external stakeholders, listening to customers and defining requirements, monitoring product performance while scaling up. This is a key role that connects the dots end-to-end throughout the whole customer journey. You will provide thought leadership and direction that drives customer experience and business results, in alignment with the QuickCheck mission.

Responsibilities for this role include

• The ultimate success of the product: sustainable product-market fit and profitability
• Based on company objectives and product vision, you define (with the product team), monitor and achieve the quarterly product roadmap, KPIs and OKRs
• Delivery: with the Product Dev Lead, you make sure the goals of the product development cycle are met and the team timely gets the product out the door. You test releases and assure the quality is met before launch
• Communication: you are the one who puts all pieces together by getting feedback from all product stakeholders
• Methodology: you help us craft and continuously fine tune our product management process
• Manage loan products portfolio
• Create strategies to boost product utilization.
• Segment and portfolio analysis
• Product reporting and analysis to management for informed decision making
• Assist the Risk Department with the NPL management and reporting
• Develop new products generating new business opportunities by performing market research to identify customer needs/trends and opportunities.
• Assesses market competition by comparing the unsecured lending proposition to competitors' products across offerings, process, customer experience and portfolio quality.

Your profile

• Proactive, with an innate drive to exploring different options for reaching results, autonomously and with HIGH attention to detail
• 5+ years in managing credit products, either with a technical, financial or business background
• Strong project management skills: high-quality delivery taking into account scope, costs and time
• Great communicator: ability to listen and collect feedback from different stakeholders, you make sure everyone is constantly aligned to the agreed objective
• You lead by example, humble but with high ambitions and desire to learn more
• Proven ability to influence cross-functional teams without formal authority
• You possess strong analytical skills, proficiency in Excel. SQL knowledge will be highly helpful in this role
• You read daily internet/mobile market trends and in love with technology

Benefits and perks

• Be part of an international team
• Modern and cool office, Silicon Valley style 8-)
• High degree of autonomy, flat hierarchy, open communication and get shit done attitude
• Pension, Life, and health insurance schemes
• Flexible working hours
• Possibility of remote working depending on the role

go to method of application »

About the job

QuickCheck is seeking to hire a 'hands-on' Design Manager to join its team in Lagos. In this role, you will lead our design chapter, who work in autonomous squads developing QuickCheck’'s platform. We look for someone with strong UX research experience and the ability to shape product strategy as you lead the design direction and strive to push forward overall design quality. You help us by guiding the whole design team to understand our users and their problems and then designing solutions with a holistic approach.

Responsibilities for this role include

• Lead design long-term strategy and work with Product and Engineering to drive product vision
• Liaising with product teams to make sure that the design satisfies user needs and product requirements at every stage of the project.
• Lead Design as a competence across QuickCheck
• Manages and develops the design team.
• Liaising with all Squads to make sure the designers collaborate well with them.

Your profile

• 6+ years Product Design experience
• People Manager: Have at least a year experience in management. Built teams over time through hiring, growing, and retaining high-performing professionals
• Strong UX Research knowledge 
• Proactive, with an innate drive to exploring different options for reaching results, autonomously
• Great communicator: ability to listen and collect feedback from different stakeholders, you make sure everyone is constantly aligned to the agreed objective
• Proven ability to influence cross-functional teams without formal authority

Benefits and perks

• Be part of an international team
• Modern and cool office, Silicon Valley style 8-)
• High degree of autonomy, flat hierarchy, open communication and get shit done attitude
• Pension, Life, and health insurance schemes
• Flexible working hours
• Hybrid working arrangement