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  • Posted: Oct 17, 2022
    Deadline: Not specified
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  • MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
    Read more about this company

     

    Pipeline/Lead Conversion Manager

    Description

    • Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
    • Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
    • Management of external relationships e.g. Corporatives and Transport Authorities
    • Optimise processes for effective and efficient budget use
    • Supervise and oversee the PCA team
    • Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
    • Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
    • Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
    • Analyze the territory/market’s potential, track sales and status reports and communicate same with business
    • Keep abreast of best practices and promotional trends
    • Communicate the recruitment goals and objectives to recruiters
    • Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
    • Communicate with the team to determine the effectiveness of recruitment plans and strategies
    • Research and recommend new sources for the recruitment of active and passive candidates
    • Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
    • Build networks to find qualified candidates and promote the company
    • Review applicants to evaluate their qualifications and whether they meet requirements
    • Manage and ensure that job inquiries are responded to
    • Coordinate the assessment of candidates' background information, objectives and personality
    • Keep abreast of existing/new market practices
    • Research new ideas and anticipate future threats and opportunities
    • Analyze, identify and suggest untapped candidate pools
    • Work with asset manager to provide a consistent supply of driver capacity through contracts
    • Support in the building of a strong Riders/Driver community
    • Delegate responsibilities to ensure staff members grow as capable participants.
    • Understand recruitment and selection relatedness to workforce planning and its implications for productivity
    • Promote the company's mission and values
    • Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
    • Coaching, managing, counselling, appraising and disciplining employees
    • Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

    Requirements

    • Hands-on experience with creating effective Pipeline generation and conversion strategies.
    • Strong working knowledge of developing orientation systems and tools
    • Excellent organizational skills and attention to detail
    • Track record of managing Partners and 3rd Party vendors for multiple clients
    • Strong knowledge of recruitment practices, metrics, and guidelines.
    • Detail oriented
    • Excellent leadership and project management skills
    • Superb sales and management skills
    • Excellent verbal and written communication
    • Able to initiate and maintain strong relationships with people from all types of background
    • Strong problem solver, with hands-on approach to plan and execute well
    • A start-up attitude- willingness to work hard to get things done
    • Ability to make discretionary judgment and to manage and impart confidential information
    • A degree in Operations management, Supply Chain, Logistics or equivalent degree
    • 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
    • Experience in e-Commerce transport operations is an added advantage

    Benefits

    • Competitive pay & benefits
    • Premium Health insurance cover
    • Consistent Learning and Development

    go to method of application »

    Human Resource Associate

    Description

    • Ensure accurate Employee data entry into the HR system.
    • Provide support to staff on day-to-day issues, serving as the first point of call for staff on all inquiries related to MAX as a whole.
    • Provide support in the development, review and improvement of talent management across MAX
    • Take ownership of employee complaints and issues and resolve them systematically and efficiently.
    • Use the intel received from employee touchpoints to help the business develop strategies for preventing and dealing with employees problems.
    • Proactively engage all relevant internal and external stakeholders across MAX.
    • Assist with performance, benefit, and compensation review and evaluation processes.
    • Monitor the utilization of all types of leaves. Ensure all leaves taken by staff are properly documented on the provided HRIS.
    • Assist with budgeting for the team.
    • Work closely with your assigned HRBP and escalate issues when necessary to ensure proper resolution
    • Ensure compliance with federal, state, and local employment laws and best practices in all regions of operation

    Requirements

    • 2-4 years HR experience in a fast paced environment
    • Strong passion for people
    • Demonstrate knowledge of people operations and HR functions
    • Strong problem solving mindset and skill
    • Excellent time management skills and very organized
    • Experience with statutory and legal requirements associated with HR operations
    • Excellent attention to Detail
    • Strong critical and analytical thinking skills
    • Excellent communication, writing, and speaking skills
    • Ability to maintain confidentiality
    • Strong passion for helping people succeed

    Benefits

    • Competitive pay & benefits
    • Premium Health insurance cover
    • Consistent Learning and Development

    Method of Application

    Use the link(s) below to apply on company website.

     

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Average Salary at Max.ng
₦ 68K from 4 employees
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