Job Openings at Marriott International

Job Summary

• Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen.
• Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation.
• Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget.

Core Work Activities 
Ensuring Culinary Standards and Responsibilities are Met:

• Maintains food handling and sanitation standards.
• Performs all duties of Culinary and related kitchen area employees in high demand times.
• Oversees production and preparation of culinary items.
• Ensures employees keep their work areas clean and sanitary.
• Works with Restaurant and Banquet departments to coordinate service and timing of events and meals.
• Complies with loss prevention policies and procedures.
• Strives to improve service performance.
• Communicates areas in need of attention to staff and follows up to ensure follow through.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Assists in determining how food should be presented and creates decorative food displays.

Supporting Culinary Team Activities:

• Supervises daily shift operations.
• Ensures all employees have proper supplies, equipment and uniforms.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures completion of assigned duties.
• Participates in the employee performance appraisal process, giving feedback as needed.
• Handles employee questions and concerns.
• Communicates performance expectations in accordance with job descriptions for each position.
• Participates in an on-going employee recognition program.
• Conducts training when appropriate.
• Monitors employee's progress towards meeting performance expectations.

Maintaining Culinary Goals:

• Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
• Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets.

Providing Exceptional Customer Service:

• Sets a positive example for guest relations.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Empowers employees to provide excellent customer service within guidelines.

Additional Responsibilities:

• Reports malfunctions in department equipment.
• Purchases appropriate supplies and manages food and supply inventories according to budget.
• Attends and participates in all pertinent meetings.

Candidate Profile 
Education and Experience:

• High School Diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

Or

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

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Job Summary

• In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure.
• Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention).
• Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property.
• May have direct reports (property systems manager, property systems technicians) or direct work of on-site shared services staff.

Core Work Activities
Managing Projects and Policies: 

• Functions as on-site project manager who plans and manages both new systems and system upgrades for property site.
• Performs assessments of needs ensuring compliance with budget, standards.
• Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification.
• Prepares project plans and monitors on-site.
• Coordinates multiple-vendor projects.
• Verifies compliance to technology-related vendor contracts.
• Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP.
• Provides timely, accurate, and detailed status reports as requested.

Meeting Technology Needs:

• Evaluates and makes recommendations regarding technology/asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc.
• Foresees, identifies and resolves system(s) performance problems.
• Certifies software applications for use at property.
• Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology.
• Verifies property’s technology assets are secure and maintained in accordance with Marriott International policies and standards.
• Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses knowledge to solve 2nd level support issues and train/develop junior staff.
• Verifies availability of current documentation for cabling, network systems, and applications exist.
• Reviews networks’ performance and performs design/re-design as needed to meet property needs.
• Verifies that periodic inventories of applications and hardware are conducted.

Forecasting and Complying with Financial Parameters:

• Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property’s overall business success.
• Manages technology profit and loss. Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V.
• Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.
• Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning.
• Reviews vendor proposals and selects appropriate vendor for technologies/hardware.

Building Successful Relationships:

• Communicates IR standards and best practices.
• Is expected to present proposals, analyses, projects, cost-models, etc. in a well- written and/or verbally articulate manner.
• Is viewed as a credible leader by subordinates, peers, and senior management.
• Provides exceptional customer service.

Managing and Conducting Human Resource Activities:

• May have direct management responsibility for property-based system managers and technicians. Provides work direction to cluster--based systems technicians and managers.
• Responsible for hiring, training, development, compensation, performance management of direct reports. Additionally, provides performance feedback to Area System Manager on cluster support positions.

Candidate Profile
Education and Experience:

• B.Sc / BA or equivalent work experience.
• Additionally, 5-7 years’ experience in like position.
• System-related professional certifications preferred.
• Previous management experience and demonstrated matrix management skills
• Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.).

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Position Summary

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues.
• Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines.
• Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
• Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
• Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Program TV's and perform general housekeeping and engineering-related inventory duties.
• Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
• Display basic computer skills including inputting air handler schedules and making temperature changes.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

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Position Summary

• Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines.
• Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC.
• Display above average engineering operations skills and strong general mechanical ability.
• Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision.
• Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.
• Use the Lockout/Tagout system before performing any maintenance work.
• Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
• Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Display the ability to train and mentor other engineers as necessary.
• Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

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Position Summary

• Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment.
• Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature.
• Monitor and analyze energy and utilities usage.
• Calibrate all controls, gauges, meters, and other equipment.
• Assemble, install, test, repair, and maintain electrical systems or electronic wiring.
• Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance.
• Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Reach overhead and below the knees.
• Move in confined or elevated spaces.
• Move over sloping, uneven, or slippery surfaces.
• Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.