Job Openings at MainOne Cable

Department: Technical
Job Type: Permanent

Responsibilities

• The Building Management System (BMS) Engineer will be responsible for the day-to-day operations and monitoring of the MDXi Lekki Data Center, comprising of Data Center electrical & mechanical components such as CHILLERS, CRAC/CRAH VESDA & FM200, Access Control, CCTV, Water Leakage Detection etc., equipment within and outside Lagos. From a technical support’s standpoint, the resource will work closely with the technical team.

In Addition, the BMS Engineer will be Responsible for the following:

• Knowledge of BMS server, DCIM Server, NVR, CHILLERS, CRAH/CRAC, VESDA & FM200, Access Control, CCTV Systems, HVAC Systems, intrusion detection etc.
• Monitoring and reporting of All Electrical systems (Energy Meters, UPS, PDU, Feeders & Transformers) Reading and Consumption According to daily, weekly and monthly.
• Monitoring and reporting of all mechanical systems (Chillers, CRAH/CRAC, AHU, Access Control, etc.), daily, weekly and monthly.
• Preparation and Submission of Daily, Weekly, and Monthly Reports.
• Troubleshoot and fix day-to-day operational problems pertaining to BMS system.
• Support for Reviews & Audits, Audit tracker updating, and coordination.
• Ensuring that the team is meeting the SLAs with internal clients in all aspects.
• You will support and ensure that all applicable security standards – including the ISO9001, ISO27001 (ISMS), PCI Data Security Standard (PCI DSS) are duly complied with for quality assurance.

Qualifications, Skills & Competencies

• BSc in Electrical and Electronics / Mechanical / Computer Engineering or other relevant disciplines with at least 4-5 years work experience
• Transferable experience and knowledge of structured cabling.
• Good knowledge of ITIL, SQL, Windows server 2012, VMWare
• Understanding of electrical, mechanical and telecommunications principles, transmission, and IP networks etc.
• Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people and be a good team player and a positive frame of mind and be open to acquiring new skills

Demands of the Job

• Ability and willingness to work effectively and meet tight deadlines.
• Ability to work under none or minimal supervision.
• This is a shift-based role and the successful candidate may be required to work weekends and on public holidays.

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Department: Corporate Services & Development
Job Type: Permanent

Responsibilities

• The Front Desk Officer will be responsible for all front desk duties like manning the switchboard, receiving, endorsing letters and applications.

Other responsibilities include:

• Welcome clients and visitors, and ensure they are comfortable.
• Channel client’s queries to the right department/person.
• Provide administrative/secretarial support as and when needed.
• Manage the distribution of office supplies.
• Manage the booking and use of Board and Meeting rooms.
• Receive and document all incoming and outgoing mail.
• Assist with other tasks assigned as necessary to support the department.

Qualifications, Skills & Competencies

• OND / HND in any relevant discipline.
• At least 1-3 years of relevant work experience.
• Time & self-management skills.
• Good Interpersonal skills and Customer Service Orientation.
• Effective Communication and good command of written/spoken English.
• Basic Secretarial & Computer Skills and proficiency with MS Office Applications.

Demands of the Job

• Ability to work under pressure.
• Ability to prioritise duties and have a positive attitude to work.
• Maintain consistent punctuality and smart professional appearance.
• Maintain confidentiality.

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Department: Technical
Job Type: Permanent

Responsibilities

• Security Services Engineer will be responsible for the implementation, integration, configuration, development, and support of all stages of the security services (SD-WAN, SASE, DDoS etc.)  process
• This includes troubleshooting and optimizing already existing networks to get them up to speed. You may also need to provide demonstrations, assisting the sales teams with technical experience, and helping to cut costs and streamline operations.

The Security Services Engineer’s responsibilities shall also include:

• Integrate SD-WAN, SASE, DDoS and other security solutions
• Ability to demonstrate the effectiveness of a range of managed security solutions
• Work on positively impacting the operational potency of managed security solutions
• Day-to-day observance of the operational impact of the deployed services performance
• Threat response to security incidences, performing actions that isolates client’s network
• Identify security issues and risks, and develop mitigation plans
• Interpret Security Technical Implementation Guides (STIGs) and apply them to appropriate network devices.
• Evaluate and recommend new and emerging cloud security solutions and technologies
• Participate in tier 2 and tier 3 security operations support
• Participate in security incident analysis relating to offered services handling.

Qualifications, Skills & Competencies

• First Degree in a relevant field.
• At least 3 year experience in infrastructure or application-level vulnerability testing and auditing.
• At least 3 years of system, network and/or application security experience.
• Minimum of 3 years of experience working with WAN related technologies.
• Consistent implementation of managed security solutions at different levels
• At least 2 years of experience working with: Systems security, Network security, Firewalls, IDS / IPS, vulnerability assessments, incident response.
• Knowledge of network routing and security protocols and implementations: TCP/IP, SSL, IPSEC VPN, SSL VPN, and VLANs.
• Analyze events and logs using security event management tools.
• Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security.
• Knowledge of network and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols).
• Strong understanding of a process driven environment.
• Excellent problem-solving, debugging/troubleshooting skills.
• CCSP or Security+ certification or equivalent.

Demands of the Job

• Strong written and verbal skills
• Strong customer service experience and orientation required
• Availability to work extra hours in times of emergency and specialized project deliveries.
• Understand and manage the pressure of a 24x7 customer support environment
• Strong analytical and problem solving skills.
• Ability to work both independently and as part of a team to diagnose, troubleshoot, and resolve systems problems and issue.