Job Openings at LADY BIBA

LadyBiba is a fashion brand dedicated to making women standout as Lady Bosses in a classy and unique way.

We are recruiting to fill the position below:
Employment Type: Contract (Hybrid - work 3days in the office and 2 days remote)

Job Responsibilities

• Greeting customers and assisting them in finding products or services they need.
• Advising customers on product features and benefits, and providing them with accurate information about pricing, promotions, and warranties.
• Assisting customers with the checkout process, including handling cash, credit card, and other payment transactions.
• Processing returns and exchanges, and resolving customer complaints in a courteous and efficient manner.
• Maintaining the appearance of the store, including stocking shelves, arranging displays, and ensuring that merchandise is well-presented and in good condition.
• Performing inventory checks and restocking merchandise as needed.
• Collaborating with other sales staff to achieve sales targets and objectives.
• Staying up-to-date with product knowledge, promotions, and industry trends to provide customers with accurate information.
• Providing feedback to management on customer preferences, buying patterns, and other market trends that could impact sales.
• Conducting market research to identify target audiences and create campaigns that resonate with them.
• Collaborating with marketing, sales, and product development teams to ensure consistent messaging across all channels.
• Managing social media accounts and creating engaging content to promote the brand.
• Must know how to do copywriting and use wordpress.

Requirements

• Bachelor's Degree / HND / OND. B.Sc in Marketing or related field is a plus.
• High school degree.
• Experience: 2 - 4 years
• Proven work experience as a Customer Success Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments

Salary
N70,000 / Month.

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LadyBiba is a fashion brand dedicated to making women standout as Lady Bosses in a classy and unique way.

We are recruiting to fill the position below:

Job Responsibilities

• Establish policies that promote company culture and vision.
• Administer various human resource plans and procedures for all organization personnel.
• Manage company’s facility and work tools/ environment.
• Develop, implement and update personnel policies and procedures that promote the company culture and vision.
• Develop and implement monthly and quarterly departmental goals indicating individual KPI’s and performance plans in line with the overall mission, vision and goals of the organisation.
• Acquire and manage talent through proper recruitment and selection to the on boarding process for all levels in the organisation.
• Perform compensation and benefits administration, including claims resolution, change reporting, loan claims and administration, leave application process and revise as necessary.
• Facilitate the performance appraisal process and provide the necessary feedback (coaching, pep talk, job enrichment, training, promotion, demotion, termination) for every staff of the organisation.
• Improve Manager and employee performance by managing conflict, counselling, coaching and exit interviewing.
• Recommend new approaches, policies and procedures tocontinually improve efficiency of every department and services performed.
• Maintain compliance with federal, state and local employment and benefits laws and regulations.
• Manage all external vendors and ensure effectiveness with their work.
• Manage attendance system and ensure compliance among employees with filling of attendance booklet.
• Carry out weekly/monthly inventory audit at the HQ and Lekki Space respectively.
• Send report on all activities to management.

Qualifications

• A Bachelor's Degree in Management, Administration or other Business / personnel related courses
• Possession of SHRM, CIPMis an added advantage
• A minimum of 3 years Human Resource experience
• Ability to design and implement strategies and policies

Attribute and Required Skills:

• Microsoft Office applications
• Recruitment and candidate selection
• Human Resources Management
• Benefits Administration
• Performance Management and appraisal
• Communication Processes
• Knowledge of employment law