Job Openings at Dunn & Braxton

Job Description

• The Company is seeking to hire a Claims Survey Officer, who will be responsible for managing risks via pre & post-loss inspections and surveys.
• Also, s/he will be involved in investigating potentially fraudulent claims and undertaking a range of loss-adjusting activities.

Key Responsibilities

• Analyze and investigate complicated insurance claims to help prevent fraud.
• Pre-loss inspection/survey for new risks incepted.
• Post-loss inspection/survey for risks proposed for renewals.
• Post-loss claims inspections and adjustments.
• Salvage retrievals/disposal
• Analysis of Technical partners' reports (Surveyors, Motor engineers & loss adjusters) in claims adjustments.
• Investigations of potentially fraudulent claims.
• Minimize claims leakage; that is the overpayment of claims or technical partners' fees or the payment of a non-valid claim.
• Involvement in loss adjusting and legal discussions relating to settlement.
• Seeking direct recovery (where applicable) on claims pay-out.
• Taking responsibility for company productivity and profit.
• Providing claim reports that will enable strategic decision-making and business improvement.
• Adhering to legal requirements, industry regulations and customer quality standards set by the Management.

Key Requirements

• Good First Degree in Insurance or related field.
• Proficiency in the use of Microsoft Office.
• Minimum of 2 years’ Cognate experience as a Claims Survey Officer or similar role.
• Ability to work with minimal supervision and pay attention to details.
• Good business writing and communication skills
• Excellent team management skills
• Strong attention to details
• Willingness to learn on the job
• Excellent customer service skills

Preferred:

• Experience in the Insurance Industry.

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Job Description

• The Bancassurance Executives act as the Company’s representatives in identifying business opportunities (Sales of Life and General Insurance Products) within designated partner bank branches closest to their homes.

Key Responsibilities

• Establish, maintain &grow relationships with Branch employees and customers.
• Solicit new clients, and grow prospective/existing clientele.
• Handles activities that involve reporting, planning &administration.
• Conducts market analysis activities, which include activities such as branch/client profiling and surveys on competitor products.
• Attends the District/Region’s monthly/quarterly meetings.

Experience / Qualifications

• First Degree or equivalent education
• Minimum 2 years post NYSC work experience with at least 1 year experience in Insurance Sales.

Skills:

• Team player
• Good oral and written communication skills
• Good interpersonal skills
• Excellent Grooming
• Adaptability, Flexibility & Tenacity.

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Job Description

• The Company is seeking to hire a Claims Officer, who will be responsible for managing and implementing claims programs for all lines of general business products.
• S/he will manage a claim from the beginning, i.e. the time it is reported through to final settlementof the matter and beyond that if there is a recovery, to manage that recovery. Also, s/he may be involved in investigating potentially fraudulent claims and undertaking a range of Claims adjusting activities.
• The ideal candidate for this role should be highly analytical and possess an in-depth knowledge of policies and regulations in the insurance industry. S/he must be able to work in a fast-paced environment.

Key Responsibilities

• Analyze and investigate complicated insurance claims to help prevent fraud.
• Providing advice on making a claim and the processes involved.
• Processing new General Business claims notifications.
• Collecting accurate information and documents to proceed with a claim.
• Where possible/appropriate, obtain or check the validity of the information provided by the claimant, consultants and other sources.
• Interpretation of the policy wording and policy schedule to determine the extent of coverage and the application of any warranties, conditions or exclusions.
• The identification and collection of any policy excess/deductibles.
• Analyzing the claim made by a policyholder or third party and guiding policyholders on how to proceed with the claim.
• Show respect, compassion and integrity to achieve a reasonable settlement and protect the brand.
• Engaging people from a network of approved professionals ranging from repairers to lawyers, loss adjusters and medical advisersand arranging for them to make repairs or provide reports on the extent of the damage, loss or injury.
• Reading to comprehend, loss adjusters, lawyers and expert opinion reports and ensuring they are complete and logical.
• Monitoring the progress of a claim; investigating potentially fraudulent claims and identifying reasons why full payment may not be made.
• Minimize claims leakage; that is the overpayment of claims or consultant fees or the payment of a non-valid claim.
• Ensuring fair and prompt settlement of a valid claim by the insured.
• Negotiating a prompt and commercially sound settlement with third-party claimants.
• Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims and consulting professionals.
• Ensuring the customer is treated fairly and that the customer receives excellent service according to theindustry and company guidelines;
• Involvement in loss adjusting and legal discussions relating to settlement;
• Seeking legal recovery of monies paid out.
• Taking responsibility for productivity and profit.
• Providing claim reports that will enable strategic decision-making and business improvement
• Adhering to legal requirements, industry regulations and customer quality standards set by the Management.

Key Requirements

• Good First Degree in Insurance or related field.
• Proficiency in the use of Microsoft Office.
• Minimum of 2 years’ Cognate experience as a Claims Officer or similar role.
• Ability to work with minimal supervision and pay attention to details.
• Good business writing and communication skills
• Excellent team management skills
• Strong attention to details
• Willingness to learn on the job
• Excellent customer service skills