Job Openings at Interswitch

Responsible for developing and executing solutions that make our customers processes easier and their lives better. Identify the needs and requirements of users, identify problems, developing user and data driven solutions while balancing customer and business needs

Responsibilities

• Develop product design strategy
• Identify user goals and needs and translate them into problems to be solved
• Create intuitive and suitable user-centered solutions using design thinking methodologies
• Leverage and synthesize data from multiple sources to create informed solutions for users
• Employ empathy when designing for users
• Have a deep understanding of user psychology
• Create user flows, personas, wireframes, sitemaps etc
• to foster ideation and solution creation and accurately communicate solutions to other stakeholders
• Conduct user research to identify user pain points and validate solutions
• Work in collaboration with many stakeholders from cross functional teams, including product management, business, risk, compliance, software engineers etc
• Ability to document design decisions for later reference and records keeping
• Employ user data, research and team input to generate interaction concepts that enable seamless and relevant experiences for their users
• Great understanding of responsive grid-based layouts
• Deep understanding of information architecture and user psychology
• Design seamless interactions for user touch-points across many Interswitch products
• Creating wireframes and prototypes that illustrate key product interactions
• Effectively communicate and defend concepts
• Well versed in graphic design, motion graphics, typography, colour, layout and other design principles
• Design easy-to-use, pixel-perfect aesthetically pleasing user interfaces
• Ability to use tools like Figma, AdobeXD, Whimsical, Miro etc
• Prototyping tools like Figma, Invision Studio, Principle

Requirements

• Bachelor’s degree/HND in Design, Fine Art or any related field or related field
• Minimum of 3 years cognate experience in Visual and/or Multimedia design
• At least 2
• 5 years’ experience with product design (UI/UX)
• You must be a great team player that embodies these values: focus, drive and relationship management
• Ability to generate disruptive ideas
• Never ending curiosity
• Ability to think out of the box
• Passionate about users, innovation, and improvement
• Understanding od design systems and trends
• Strategic design thinking

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Responsible for executing the strategy for allocated products, by planning and coordinating resources to enable the timely development and implementation of quality solutions and products. Drive the scope of the product development and optimisation, including breaking down this scope into specifications, features, and user stories in collaboration with cross-functional stakeholders and act as an ambassador for the product and a primary contact for related queries.

Responsibilities

• Support creation of machine learning algorithms by applying standard statistical analysis or data preparation methods
• Support data-driven analysis to identify opportunities for product / service improvement
• Serve as an advocate for data-driven product design, evangelise insights on what is working and what is not to help drive incremental gains in pipeline and revenue
• Gather and analyse data and information to assist in the ideation, design, and continuous improvement of product specifications, features and roadmap developed by the engineering teams
• Identify product training needs and develop product training courses to fill gaps in existing programmes, methods, or tools and run training programmes for specific areas using prepared content
• Serve as the first point of contact, to resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy
• Provide advanced product / service information and respond to complex customer questions about the product / service
• Support the formulation of the annual planning based on roadmaps and the development of business cases in support of the governance process
• Lead, plan and replan product releases as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the product life cycle
• Identify, understand, and share customers’ needs during scrum meetings to translate them into product measurable features; map customer journey to get a sense of their motivations, future needs, and pain points to improve the customer experience and deliver business value
• Communicate product strategy and functionality across Interswitch, review product documentation and collateral
• Assist in managing the product throughout its life-cycle, while ascertaining business relevance, adoption and continuous improvement
• Identify shortcomings in existing processes, systems and procedures, and use established change management programmes to address them
• Drive the continuous upgrading and enhancement of the product and the operating environment to maintain currency with technological progress, industry trends, competitive intelligence, economic change, and all business needs
• Develop internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs
• Manage and maintain efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining iterations (sprints) worth user stories available and ready in team backlog
• Coordinate the piloting of new products or features with clients, feedback the reviews, issues and defect to the project team for resolution to ensure the deployment of a fully functional and reliable product

Requirements

• University First Degree in Computer Science, Statistics, Business or Finance related field
• At least 6 years' experience in Product Owner / Management roles ideally within reputable financial institutions or the payments industry
• Data Collection, Analysis, Review and Reporting skills
• Policy, Regulation, Procedures and Compliance
• Planning and Organizing skills
• Project governing
• Project tracking and reporting skills
• Products / Services Management and Development
• Customer and Market analysis

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Responsible for executing software development and programming activities in alignment with project plans and strategies. Secure full functionality of key features of the code and to prepare software reports, manuals and other documentation on the status, operation and maintenance of the software and communicate potential execution hindrances and progress.

Responsibilities

• Contribute to development of existing and new applications by analysing and identifying areas for modification and improvement
• Contribute to development of new applications to meet customer requirements
• Follow software development project plan and execute programming and coding activities within budgetary margins and timeline
• Engineer efficient and reusable front-end systems that drive complex mobile applications
• Leverage programming tools that facilitate software development and coding
• Carry out end-to-end software development and maintain code sanitisation through regular debugging of the programme
• Introduce automation into software development processes, conduct automation testing and audits, and release automation practices
• Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software
• Perform software management, change management, diagnostics, enhancement, optimisation, and system support functions (technical and user support) by diagnosing system problems and offering quick turnaround solutions
• Support relevant team leads in regular system testing to protect system safety from cybersecurity threats
• Collaborate with team of fellow software developers to align on software development progress and integration and implement mitigation measures if need be
• Attend meetings with Team Lead, Software Testing and Lead, DevOps to understand client needs and incorporate software improvements during software development phase
• Work with team of fellow software developers to draft weekly progress reports, and submit to software development team lead
• Maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements
• Organise and prepare complex documents using a variety of computer applications such as Microsoft Office
• Also responsible for gathering and summarising data for special reports
• Create and ensure compliance with a companywide document management system
• Design various systems documentation (logical design specifications) to be used in implementing the systems, including architecture, flowcharts, layouts, diagrams, charts, code comments, etc
• Prepare reports, manuals and other documentation on the status, operation, and maintenance of the software

Requirements

• Bachelor’s degree in computer science or related field
• At least 6 years' experience in software development that enables job holder to deal with most situations and to advise others
• At least 3 years hand-on experience building and deploying high traffic consumer-facing Apps and platforms
• Experience should include use of some of the following modern development software and technologies:
• Languages: (Java, Swift, PHP, JavaScript, HTML, CSS, C#)
• Mobile: (Android)
• Frameworks: (Laravel, Ionic, Angular1,
• Net)
• Databases: (MYSQL, MSSQL)
• Tools: (Cordova, Git, Maven, Gulp, Gradle)

go to method of application »

Responsible for executing software development and programming activities in alignment with project plans and strategies. Secure full functionality of key features of the code and to prepare software reports, manuals and other documentation on the status, operation and maintenance of the software and communicate potential execution hindrances and progress.

Responsibilities

• Contribute to development of existing and new applications by analysing and identifying areas for modification and improvement
• Contribute to development of new applications to meet customer requirements
• Follow software development project plan and execute programming and coding activities within budgetary margins and timeline
• Engineer efficient and reusable front-end systems that drive complex mobile applications
• Leverage programming tools that facilitate software development and coding
• Carry out end-to-end software development and maintain code sanitisation through regular debugging of the programme
• Introduce automation into software development processes, conduct automation testing and audits, and release automation practices
• Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software
• Perform software management, change management, diagnostics, enhancement, optimisation, and system support functions (technical and user support) by diagnosing system problems and offering quick turnaround solutions
• Support relevant team leads in regular system testing to protect system safety from cybersecurity threats
• Collaborate with team of fellow software developers to align on software development progress and integration and implement mitigation measures if need be
• Attend meetings with Team Lead, Software Testing and Lead, DevOps to understand client needs and incorporate software improvements during software development phase
• Work with team of fellow software developers to draft weekly progress reports, and submit to software development team lead
• Maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements
• Organise and prepare complex documents using a variety of computer applications such as Microsoft Office
• Also responsible for gathering and summarising data for special reports
• Create and ensure compliance with a companywide document management system
• Design various systems documentation (logical design specifications) to be used in implementing the systems, including architecture, flowcharts, layouts, diagrams, charts, code comments, etc
• Prepare reports, manuals and other documentation on the status, operation, and maintenance of the software

Requirements

• Bachelor’s degree in computer science or related field
• At least 3 years' experience in software development that enables job holder to deal with most situations and to advise others
• At least 2 years hand-on experience building and deploying high traffic consumer-facing Apps and platforms
• Experience should include use of some of the following modern development software and technologies:
• Languages: (Java, Swift, PHP, JavaScript, HTML, CSS, C#)
• Mobile: (Android)
• Frameworks: (Laravel, Ionic, Angular1,
• Net)
• Databases: (MYSQL, MSSQL)
• Tools: (Cordova, Git, Maven, Gulp, Gradle)