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  • Posted: Feb 7, 2023
    Deadline: Not specified
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    Honeywell International, Inc. is an American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments. The company operates three business units, known as a Strategic Business Unit-Aer...
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    Advanced Field Service Engr

    • Drive the development of on-site installation, servicing and repair processes of complex equipment and systems.
    • You will provide technical presentations to an audience of customers, other industry peers and competitors. 
    • You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists.
    • You will drive continuous improvement initiatives in the processes related to field services and product development.
    • You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
    • You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders. Must be willing to travel in SSA and primerily Angola and Nigeria.

    Key Responsibilities

    • Validate customer requests
    • Educate customer and field technicians
    • Write documentation used by field technicians
    • Standby duties
    • Ensure Right and Fast Delivery

    YOU MUST HAVE

    • Bachelor's degree in Engineering, or equivalent.
    • 5+ years’ experience in the field
    • Team leadership experience would be advantageous
    • Knowledge of DCS, Honeywell Experion PKS and TPS systems
    • Travel required within SSA, Nigeria and Angola

    WE VALUE

    • Previous Oil and Gas industry experience
    • Previous technical/installation experience
    • Previous customer service experience
    • Good written and oral communication
    • Instrumentation experience
    • Advanced Degree
    • Good presentation skills

    go to method of application ยป

    Sr Account Manager

    • Manage all aspects of engagements with existing and new customers for our Process Solutions organization.
    • You will build relationships and understand customer business in order to provide appropriate products or solutions.
    • You will define sales and growth strategy toward key customers while aligning with critical sales business objectives.
    • You will identify opportunities and build credibility with customers Utilize your product knowledge to deliver the value proposition to the customers

    Key Responsibilities

    • Responsible for the customer relation, customer communication, the content of the quotation, T&C, pricing (within boundaries of SEA)
    • Execute actions to achieve PMC AOP order. Target key account and new account development / vendor approvals / demand generation/spec management to get competitive advantage / new product launch
    • Create and Manage opportunity pipeline and individual opportunities in SFDC (Salesforce.com), and log in all sales call’s weekly.
    • Develop basis of design: Validate the customer's request & needs, complete and validate the missing information in the inquiry through historical knowledge and customer clarifications
    • Position cross PMC portfolio as needed.
    • Provide pre-sales and post-sales support to resolve product line related internal challenges and drive customer satisfaction by escalations / resolutions.
    • Pull opportunity through the sales cycle, negotiations, internal checks, internal escalation processes, Commercial and legal review of order/contract, through booking and handover to CC(Customer Care)
    • Follow up on payments/invoices is by finance/ C2C, however, sales plays a role in problem resolution when payment issues are being escalated.
    • Support demand planning by providing orders forecast (ideally 4 month outlook) for your accounts.
    • Help understand market dynamics (Macro, competition, customer buying behavior, win-loss, new product ideas, etc.) to improve overall win and margin rates.
    • Ensure coverage of the complete territory through territory planning and action plans both direct and thru channels when needed.
    • Actively participate in go to market, channel selection criteria and Ensure that the sales channels to the market, both direct & indirect, are fully capable to deliver this value proposition effectively to the customers.
    • Work very closely with other HPS Line Of Business (LOB), Deep dive and analysis of top customers order / margin trends, project and run rate pipeline analysis on a monthly/quarterly basis, to determine further growth opportunities.
    • Evaluate and monitor performance of current channels, and recruit new channels as necessary.
    • Build and maintain long-term professional relationships with owners, managing directors, and sales teams of Channels.
    • Grow Honeywell share within partner’s total business 
    • Establish Efficient weekly MOSs with channels to Maintain an accurate orders forecast and Keep accurate opportunity records in CRM 
    • Complete Mutual Account Plans and quarterly reviews with all partners, execute with urgency, and achieve planned results 
    • Make sure partners are adequately trained, carry proper demos, and can clearly articulate value propositions for all represented products 
    • Lead and execute sales campaigns and initiatives

    YOU MUST HAVE

    • Bachelor's degree, or equivalent
    • Oil and Gas industry experience
    • Instrumentation experience
    • Tank gauging Experience
    • Terminal automation
    • Added advantage to have Ghana industry experience

    Method of Application

    Use the link(s) below to apply on company website.

     

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