Job Openings at Food Concepts Plc

Job Theme:

• Implementation, Monitoring and Coordination

Key Responsibilities:

• Ensure and monitor store compliance to Company policies, procedures and systems
• Report variance and ensure proper follow up
• Monitor the implementation of internal audit recommendations to ensure the satisfactory resolution of identified significant issues
• Conduct OSC – Operations Standard Compliance on stores to ensure compliance to store standards
• Ensure follow up on gaps identified and communicate to Line Manager
• Undertake and report on the value for money that the company obtains in all its activities with special regard to economy, efficiency and effectiveness
• Proactively identify trends and issues from audit findings and formulate recommendations for improving internal controls and addressing identified weaknesses/gaps across all locations/markets in which the company operates
• Review and report on the accuracy, timeliness and relevance of the financial and other information provided to management for decision making
• Monitor the implementation of internal audit recommendations to ensure the satisfactory resolution of identified significant issues
• Report on stores compliance to standards
• Develop and maintain the company’s Quality Management system, ensuring full compliance with its guidelines and a consolidated uniform approach across the company
• Assist management in the identification of business improvement opportunities in line with the recommendations of the Quality Policy and provide required assistance in managing projects which are spin-offs of such exercises

Key Performance Indicators:

• No. of store compliance
• No. of variance/breaches
• No. of fraud cases
• No. of repeat occurrences of Control breaches
• All other Performance Indicators will be based on performance against agreed objectives

Skills, Competencies and Requirements:

Functional Competencies/Requirements:

• Good knowledge of computerized accounting and auditing record keeping systems
• An ability to maintain current knowledge of developments related to business matters of interest to internal audit, particularly legislation changes and developments as they affect the Food Industry, and new auditing techniques and practices
• Fundamentals of Accounting

General Management Competencies/Requirements:

• Strong Analytical
• Problem solving skills
• Strong Time Management & Multi-tasking skills
• Ability to plan, schedule and coordinate effectively

Educational Qualifications/Experience:

• Minimum of university degree or its equivalent in related discipline
• Minimum of 2-3 years working experience

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Results Orientation
• Strategic Thought Process and Follow through
• Assertiveness & tenacity
• Strong cerebral capacity
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and significant ability to multi-task effectively
• Ability to cope with and work under pressure

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Job Objective:

• The Area Manager is responsible for a group of stores. He/She is responsible for ensuring these stores perform against set measurements targets, and that the team of people involved are properly motivated, developed and empowered to perform and progress in their respective career.

Key Responsibilities:

• To improve sales growth across your stores through consistent execution of the compliance portfolio.
• To improve profitability across your stores through effective cost control
• To improve store retail standards through the consistent execution of the key performance indicates.
• To provide strong leadership and direction to your stores through clear communication, objective setting and performance management.
• To continuously improve the capability of the management teams by coaching and developing both technical and managerial skills
• To ensure your stores have the correct skilled resource to meet both operational and customer needs by having a live succession plan in place.
• Oversee and manage all aspects of the day-to-day restaurant operations, ensuring that:
• Operations are in sync with the Company’s strategy
• Identifying, targeting and securing business from new and existing customers
• Performance is constantly monitored against clearly established, defined and communicated performance indicators
• All value-adding creative activities of the Company are aligned with market opportunity for optimal performance
• Develop, administer and constantly review the operational and administrative policies, standards and practices employed by the Company. These shall cover but not be limited to:
• Performance Reviews and Audits
• Resource Planning and Optimization
• Planning and Budgeting
• Short Interval Controls
• Reporting Systems
• Financial and Efficiency Ratios
• Asset Management
• Ensure compliance with any and all requirements defined/established by Government Regulatory agencies who have an over-sight responsibility of the restaurants’ activities
• Develop, build and manage the restaurants’ relationship with all internal and external stakeholders by ensuring that regular and ad-hoc communication meetings/visits/sessions are held as and when required.
• Key Performance Indicators:
• Financial Indicators (all relative to agreed indices/ratios and or budgets)
• Monthly, Quarterly and Annual Revenues (if applicable)
• Cost Savings
• Revenue Contribution
• Gross Profit Margin, EBITDA, PAT
• OPEX (Actual vs. Budget)
• All other Performance Indicators will be based on performance against agreed objectives

Skills, Competencies and Requirements:

Functional Competencies/Requirements:

• Strong domain knowledge of the QSR Industry and business
• Cost Management Skills
• Fundamentals of Accounting
• Business Planning and Modeling Skills
• Problem Solving & Analysis
• Performance Management
• Strong understanding of the several country’s specific business related laws, regulations and policies
• Networking Skills
• Relationship Management
• Customer Lifecycle Management

General Management Competencies/Requirements:

• Strong Leadership skills
• Strong Oral and Written Communication skills
• Strong Presentation Skills
• Strong Negotiation Skills
• Strong People Management Skills
• Brand Management
• Ability to plan, schedule and coordinate effectively

Educational Qualifications/Experience:

• Minimum of university degree ( a masters degree in Business Administration will be advantageous)
• Previous business development experience in the Food and or Retail environment
• Minimum of 8 years working experience

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Assertiveness & tenacity
• Strong cerebral capacity
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and significant ability to multi-task effectively
• Ability to cope with and work under pressure