Job Openings at Fadac Resources

Our client, a Real Estate Company, is currently in need of a VIDEOGRAPHER who is capable of handling a variety of project types in different recording environments according to the company’s needs.

Job Responsibilities: 

• Filming real estate properties video on set and on location. 
• Ensuring good photo composition, angles, and positioning of the space taken
• Participating in the development, implementation, assessment, and revision of the video style palette
• Setting up and taking down cameras, microphones, lighting, props, and other equipment
• Appling videography, production, and post-production skills in the planning, management, and documentation of video shoots.
• Adding computer graphics, closed captioning and special effects to footage

Job Requirements:

• Bachelor's degree or equivalent experience in videography and video editing, or a related field
• Physical ability to move and hold recording equipment for long periods
• Proficiency with camera equipment.
• Strong communication and interpersonal skills
   

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Our client whose work is directed at creating functional workplaces that shape people’s lives .They design, manufacture and build beautiful products and workspaces for brands and individuals that help improve workplace productivity. Due to expansion they are currently in need of a PROJECT MANAGER.

JOB RESPONSIBILITIES:

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.

JOB REQUIREMENTS:

• A bachelor’s degree in architecture
• Project Management Professional (PMP) certification required.
• 4-5 years’ experience in interior design.
• Proven experience in project management.
• Ability to lead project teams of various sizes and see them through to completion.
• Strong understanding of formal project management methodologies.
• Experience as a construction project manager, IT project manager, or ERP project manager.
• Understanding of ERP implementation.
• Experience overseeing a construction project.

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Our clients is a Telecommunications and Information Technology company revolutionizing broadband access and solutions in emerging markets. Due to expansion, they are looking to recruit a customer experience manager.

JOB RESPONSIBILITIES:

• As a Customer Experience Manager, you will be responsible for developing and implementing customer service strategies, develop and establish a solid and trust relationship between major key clients and company, handling difficult customer service situations, and improving the overall customer experience to sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Work with design, sales team, creative,  logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of service delivery and all client needs met
• Improve onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Learn from complaints and use customer feedback to improve services.
• Develop relationships with key stakeholders, including partners and key community groups.
• Make sure customer and complainant surveys are carried out continuously in order to produce timely, up to date information about customer experience across all areas of the business
• Produce information that can be used to inform service improvement, including making recommendations as to how services might be changed for the better.
• Oversee and undertake other activities as required in order to gauge customer feedback and make sure that this is used effectively. This will include postal surveys, one-to-one interviews and focus groups, and on-line methods of engagement, including the use of social media.

JOB REQUIREMENTS:

• BS.c in communications or marketing.
• An analytical mind with attention to detail, with particular focus on qualitative data when reviewing performance.
• Must have experience in ISP
• The ability to use your own initiative, balance priorities and work with minimal supervision.
• Self-motivated and passionate about improving the quality of customer service.
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Demonstrate leadership qualities.
• High computer literacy and ability to learn new software.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.

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Our client is a full service commercial Bank operating through a network of over 600 branches and service outlets located in major centers across the country. They are looking to hire an Account Officer

Job Responsibilities

• New Business Development/Account acquisition
• Customer Engagement (Physical and Virtual)
• Existing Business Relationship Management. (Cross/Up Selling)
• Channel Optimization.
• Liability Generation (CASA & FD).
• Risk Asset Creation.
• Credit processing and Appraisals.
• Close Monitoring of Credit relationships and loan recoveries.
• Achieving set Financial and Non-Financial Targets.
• Merchant/Agent onboarding.
• Perform other duties as assigned by the Branch Manager.

Job Requirements

• BSc, MSc in Banking and Finance, Accounting or any related field.
• 0-5 years banking experience
• Preferably between the ages of 22 - 28yrs.
• Good Customer Service / Relationship Management
• Strong selling/negotiation skills
• Strong Financial Analysis / Interpretation capabilities
• Good presentation skills
• Effective communication skills
• Credit Appraisal skills
• Team player
• Analytical/Problem solving skills