Job Openings at EHA Clinics

Depatment: Software Engineering 
Employment Type: Full-Time - National Employee

Purpose of the Position

• As a Senior Business Analyst, you have the possibility to help create high quality applications by overseeing the planning, detailed designs and delivery of the product. 
• You will work with different stakeholders in order to analyze and refine requirements, conduct design and prototyping as necessary and assist other projects. The monitoring of progress of the project deliverables and technical support and guidance for developers are also part of the job.

What you”ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Provides support to new business development activities such as idea generation, conceptualization and proposal.
• Discovers, documents, and prioritizes client needs and requirements
• Support Technical Project Managers in developing specifications, timelines and budget.
• Decides upon release date(s) and content (Release Planning)
• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other project-related meetings
• Support Technical Project Managers  in establishing software development processes with the local development team
• Tracks tasks and milestones and reports on the project's progress. 
• Assists as needed with backlog maintenance.
• Manages different stakeholder expectations and works with key stakeholders to define scope, timescales, budget, quality, handover criteria.
• Manages small as well as large and complex projects through the entire project lifecycle (inception, design, development, integration, test, trial and maintenance
• Coordinates, manages and drives test organization activities with all stakeholders.
• Engages and assists Business Analysts to ensure that work requests and product backlogs are properly articulated, prioritized and detailed.
• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other project-related meetings.
• Oversees execution of cross-functional development projects from initiation through release, utilizing Agile/Scrum concepts, SDLC methodologies and principles where appropriate
• Works to identify blocked or stalled stories and influence the team to resolve the issues.
• Tracks tasks and milestones and reports on the project's progress. Assists as needed with backlog maintenance.
• Manages different stakeholder expectations and works with key stakeholders to define scope, timescales, budget, quality, handover criteria.
• Participates in pre-sales activities such as scoping proposed solutions, writing proposals, budget, resources and risk analysis
•  Responds well to supervisor requests and feedback.
• Is consistently at work and on time.
• Participates in and promotes a positive, supportive, cooperative team environment.
• Attends and participates in annual strategic planning meetings, country management meetings,
• staff meetings, training classes, and supervision.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are 
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Bachelor's Degree from a college or university in Computer Science, Computer Engineering, Information Systems Technology or a related field. A postgraduate degree in Computer Science is desirable.
• 5+ years related work experience including experience as a practicing Scrum Master/PO.
• Proven Experience in software development life cycle (SDLC), Agile, Scrum, Waterfall, PMI PMBOK 
• Knowledge and awareness of trending software solutions and technologies especially around the health and nutrition ecosystems.
• Possess strong strategic and creative thinking skills.
• Knowledge of network architecture/hardware desired but not required.
• Strong project management skills, including experience in agile practices and frameworks e.g. Lean, Scrum, and Kanban.
• Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.
• Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.
• Fluent in English, 
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegation, and timely/quality decision making. Training and presentation experience is preferred. 
• Working knowledge of project management tools, e.g. Atlassian Jira, Redbooth, etc.
• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.

Certifications and Licenses:

• PMI Agile Certified Practitioner (PMI-ACP), Agile PgM or Certified Scrum Product Owner.

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Division: EHA Clinics
Reports to: Business and Administration Manager
Department: Business & Administration, Operations

Summary of Job

• The Steward is responsible for all aspects of cleaning services of all EHA Clinics’  facility areas. 
• The Steward works with the Operations Assistant to inventory and restocks all service items, linens, toiletries and other supplies necessary. 
• S/he works together as a team to accomplish the task of maintaining a safe, efficient and enjoyable workplace.

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

Steward Duties:

• Execute daily maintenance of EHA Clinics facility areas such as vacuuming/shampooing carpets, dusting furniture, window washing, sweeping and mopping of room floors, restrooms sanitizing/cleaning and trash removal.
• Performs various cleaning activities of assigned areas – Rooms, lobbies and public areas and ensures assigned areas are kept clean and orderly.
• Maintains supplies and cleaning agents such as detergents, window cleaners, spot removers, deodorizers and all other agents and supplies.
• General wipe down of all surfaces and handles, handling outside cleaning needs such as sweeping off walkways, spraying down the side of the building, cleaning signs.
• Follows schedules and work assignments.
• Participates in meetings and discussions related to cleanliness.
• Ensures hygiene, health and safety standards are met at all times.
• Presents a professional demeanor at all times.
• Approaches others in a tactful manner.
• Reacts well under pressure.
• Treats others with respect and consideration regardless of their status or position
• Accepts responsibility for own actions.  Follows through on commitments.
• Is consistently at work and on time.
• Participates in and promotes a positive, supportive, cooperative team environment.
• Attends and participates in staff meetings, training classes and supervision.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Qualifications & Training

• Minimum of Secondary School Education. 

Work Experience:

• Three years of job-related experience, preferably with a hospital or clinic. 

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail 

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making a decision.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions

Professional Development

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note :

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

Salary
Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits:
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period

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Department: Informatics
Division: EHA Clinics
Reports to: Senior Manager, Clinical and Laboratory Informatics

Summary of Job

• We uses the Odoo ERP to manage its entire business processes (recruitment, procurement, inventory, sales, accounting, CRM, etc), and a 3rd-party module called oeHealth to manage its EMR.  We are recruiting a Software Engineer ERP  with expert Odoo techno-functional experience.
• The software engineer ERP is expected to have expert knowledge of Python and Javascript programming and experience developing and supporting a couple of Odoo modules including:
  • Website module
  • Inventory
  • Accounting
  • Sales
  • Subscription
  • Helpdesk
  • CRM

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Guide problem solving and architectural decisions within the team and across the company
• Work with other software developers, analyze and review the codebase to ensure security and scalability
• Under study EHA Clinics’ business processes (EMR, Inventory, Accounting, etc.), and design systems that adequately address its business needs
• Develop and optimize services with profiling, debugging, data structure, and algorithms
• Design, architect, and refactor software for a wide range of services 
• Collaborate with DevOps, QA Engineers, and other developers to drive forward how we build, test, and deploy our services 
• Stay up-to-date with the latest technologies and best practices, inspiring colleagues and team members with examples and concepts 
• Work closely with business stakeholders to define best practice standard operating procedures for all functional aspects of the business that are supported by the Odoo ERP 
• Responsible for requirements gathering and scope definition together with various business stakeholders 
• Assist in data integration and mapping -- data is required to be transferred to and from Odoo to other mission-critical systems 
• Determine reporting requirements, and fulfill the proper long-term solution for delivering this reporting 

Role Requirements
The requirements listed below are the knowledge, skills, and/or ability required to successfully perform this job: 

• Good knowledge of technology across several domains, with expert level (minimum; 2 years, preferably 5 years’) knowledge of Python and Javascript application development 
• At least 6 months’ Odoo techno-functional experience, having worked with modules such as website, sales, CRM, accounting, procurement, etc 
• Experience upgrading Odoo from one version to another
• Adequate knowledge of Odoo performance tuning
• Expert knowledge of Relational Databases (Postgres) - design development, optimization, and performance tuning 
• A rock-solid understanding of data structures, algorithms, and software design 
• Rigor in high code quality, unit testing, automated testing, and other engineering best practices 
• A good understanding of what is needed to get things done in a collaborative manner 
• Attention to details, not only caring about writing codes that work, but about performance, scalability, security, and optimization 
• Ability to look at the big picture and the small details, and make design and architecture decisions 

Desirable but not required:

• An understanding of the agile methodology 
• Experience with the following tools: Git, Jira, Docker, Circleci, Travis, Jenkins, Terraform, Kubernetes, Helm, CI/CD, Postgres 

Working Hours:

• The Software Engineer - ERP  is a full-time position requiring a minimum of 40 hours per week.

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Department: EHA Clinics - Clinical and Laboratory Informatics
Reports to: Technical Lead, informatics

Purpose of the Position 

• The intern will work with the informatics team of EHACLINICS to build and manage enterprise systems under the mentorship of senior engineers who will coach you on development best practices.  
• Adequate metrics and records are put together in collaboration with all departments to ensure projects and initiatives are monitored effectively to achieve EHA Clinics’ goals.

Description of Tasks 
The intern must have sufficient knowledge of at least one programming language preferable python and is expected to:

• Take ownership of products under the supervision of a Senior Engineer
• Be a collaborative member of the team
• Have a deep understanding of data structure and algorithm
• Will be part of a scrum team and have some knowledge of the Software Development Life Cycle
• Ability to write clean code
• Some knowledge of unit testing 
• Experience working with a virtualization system is an added advantage but not required
• Complete necessary reports and documentations
• Perform any other tasks assigned by the line manager.
• Any other tasks assigned by the Management.

Duration and dedication:

• Six months, with the possibility of an extension.- Dedication: 40 hours/ week (Monday – Friday)

Reporting:

• The intern will work under the supervision of the Program Manager, Community Health.

Qualifications 

• A Bachelor's Degree in Computer Science, Information Technology, or any such related field will be preferred.
• Graduates of tertiary institutions and National Youth Service Corps members can apply. 
• This is an intern position and as such, minimal experience is required. 
• The Candidate must have worked with at least one programming language. 

Skills to be developed:

• This position will expose you to developing and managing enterprise systems which include our EMR, ERP, and mobile application
• You will build skills in software development best practices and documentation
• You will be part of am agile team and will interact with Senior Engineers, UI/UX designers, Quality assurance engineers
• We ll expose you to our various tech stacks - flutter, python, java, odoo, kibana, elastic search, firebase, postgre, kubernetes, etc

Required Output:

• As an intern, you will take part in cutting edge technology and other activities and projects that contribute to bringing solutions to health challenges in Nigeria. Tasks are to be developed in a professional and efficient way, focusing on end-results and delivering high-quality products. 
• The diversity of our team means that you will find yourself working in multicultural teams with people from diverse backgrounds and cultures who have wide perspectives, experiences, expectations as well as approaches. 
• Knowledge of the region’s political, socioeconomic, and cultural dynamics will be gained. You will also gain a first-hand perception of the day-to-day working environment of EHA Clinics. You will be given a real chance to work with our team of outstanding and inspiring career professionals and senior managers.
• Within the organization, you might have the chance to be exposed to conferences, participate in meetings, and contribute to analytical work as well as on-the-ground projects. Upon the successful conclusion of the assignment, will provide a certificate for the interns that fulfill their commitments with integrity, professionalism, and respect for diversity.
• Upon completion of the internship, the intern shall produce a comprehensive report that explains what they have learned within the internship period and how that impacts their career journey and do a presentation to EHA Clinics. The intern will produce a story to communicate the result of the analysis.

Salary and Other Information

• This is an unpaid position, however, a monthly stipend of Forty Thousand Naira (₦40,000) only will be provided for transportation and feeding allowances. All other costs related to living expenses MUST be borne by the intern. The intern will have to make his or her own arrangements for travel, accommodation, and incidents.
• Health Insurance: EHA Clinics will provide health insurance cover during your period of internship. 
• Confidentiality: You have to be discreet and keep confidential any and all unpublished information obtained during the course of the internship and do not publish any reports or papers based on such information.