Job Openings at ECH Consulting

Description

• Our client is looking for a professional Store Manager to oversee daily operations.
• The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals
• In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Responsibilities

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Requirements

• Bachelor's Degree in any relevant field.
• A minimum of 3 years experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

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Responsibilities

• Evaluate daily job objectives
• Consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
• Perform opening and closing of store, generate sales reports.
• Handle daily business paperwork.
• Regulate operations including cleanliness, organization, staffing and revenue requirements.
• Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.
• Experience in POS system including troubleshooting; handle currency and credit transactions quickly and accurately.
• Complete daily retail administrative tasks, initiate personnel actions, prepare payroll, and conduct training and disciplinary tasks.
• Maintain standards of operation for total store including visual presentation, security/shortage control, and paperwork including payroll control.
• Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.

Requirements

• A Bachelor's Degree / HND qualification
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• Extensive experience with preparing budgets, and financial and expense reports.
• Exceptional interpersonal skills in dealing with employees and customers.
• Proficiency with spreadsheet and word processing software.
• Excellent written and verbal communication skills.
• Familiarity with applicable labor laws, and retail health and safety standards.

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Responsibilities

• Devise ways to optimize inventory control procedures
• Inspect the levels of business supplies and raw material to identify shortages
• Ensure product stock is adequate for all distribution channels and can cover direct demand from customers
• Record daily deliveries and shipments to reconcile inventory
• Use software to monitor demand and document characteristics of inventory
• Place orders to replenish stock avoiding insufficiency or excessive surplus
• Analyze data to anticipate future needs
• Evaluate suppliers to achieve cost-effective deals and maintain trust relationships
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Report to upper management on stock levels, issues, etc.

Requirements and Skills

• B.Sc / BA / HND in relevant field
• Proven experience as inventory manager or similar position
• Excellent knowledge of data analysis and forecasting methods
• Working knowledge of inventory management software (e.g. ERP)
• Ability to accurately track inventory and create reports
• An analytical mind with strong math skills
• Excellent organizational and planning skills
• Outstanding communication and interpersonal abilities
• Reliable and trustworthy professional with excellent record-keeping abilities..

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Responsibilities

• Answering telephone calls, responding to queries, and replying to emails.
• Preparing expense reports and office budgets.
• Managing office supplies and ordering new supplies as needed.
• Systematically filing important company documents.
• Forwarding all correspondence, such as letters and packages, to staff members.
• Scheduling meetings and booking conference rooms.
• Hiring maintenance vendors to repair or replace damaged office equipment.

Requirements

• HND / OND qualification
• Male, preferably for gender balance
• Proven experience working in an office environment.
• Proficiency in all Microsoft Office applications.
• Working knowledge of business management.
• The ability to multitask.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.