Job Openings at 21 Search Ltd

Job Responsibilities:

• Formulation and implementation of recruitment and retention strategies that meet
• Conduct new employee orientation and assist in the onboarding process.
• Maintain accurate and up-to-date employee records in the HR information system.
• Ensure compliance with data protection and confidentiality policies.
• Prepare HR-related documents
• Assist in the development and implementation of HR policies and procedures.
• Guide employees on HR policies and address policy-related inquiries.
• Support employee relations activities and contribute to a positive work environment.
• Support performance management processes, including goal-setting, performance reviews, and feedback sessions.
• Coordinate candidate interviews and assessments.
• Assist in tracking and documenting employee performance and development plans.
• Collaborate with managers to address performance issues and implement improvement plans.
• Monitor and review staff performance and deploy appraisals to ensure performance is
• objectively measured periodically.
• Assist in organizing employee engagement initiatives, such as team-building activities and recognition programs.
• Support benefits administration, including enrollment, changes, and communication.
• Respond to employee inquiries regarding benefits and assist in resolving any issues.
• Assist in ensuring compliance with employment laws and regulations.
• Support the preparation of HR reports and analytics as required.
• Ensure and monitor compliance with ISO documentation and audit requirements
• Maintain strict Workforce succession planning strategies and management. development.

Requirement

• Bachelor\'s degree in Human Resources, Business Administration, or a related field is required.
• At least 7 years of human resource management experience preferred
• Set up and implement L&D plan for the employees within the group to foster growth and
• Relevant certifications, such as PHRi, SHRM-CP is a plus.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

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Job Summary:

We are seeking a highly organized and detail-oriented Operations and Admin professional to join our team. The successful candidate will be responsible for operation and administrative arm of the business,  ensuring the smooth day-to-day running of the business, and contributing to the overall efficiency and effectiveness of our operations.

Key Responsibilities:

• Provide administrative support to the operations team, including preparing reports, documents, and presentations.
• Coordinate and manage the day-to-day activities of the operations team, including scheduling and dispatching
• Maintain accurate and up-to-date records and databases, including customer information, shipment details, and inventory levels.
• Handle customer inquiries and resolve any issues or concerns in a timely and professional manner.
• Assist in the planning and coordination of logistics operations, including route planning, scheduling, and resource allocation.
• Monitor and report on key performance indicators (KPIs) and metrics
• Identify areas for improvement and implement process improvements to increase efficiency and reduce costs.
• Collaborate with other departments, including HR and finance, to ensure alignment and effective communication.
• Ensure that invoices are sent out as stated in our contracts and ensure ontime collections.
• Responsible for managing the procurement unit.

Requirements:

• A degree in Business Administration, Logistics, or related field preferred.
• At least 3 years of experience in an operations or administrative role,  preferably in a a groupof companies/corporate environment.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with data analysis and reporting tools, such as Tableau or Power BI.