Job Offers at iCentra

Job Summary: 

• We are seeking for a result driven and experienced Project Delivery Specialist to lead and support the successful delivery of multiple projects across our unit and working across various client engagement. The ideal candidate will have a strong background in project management, preferably with consulting experience, and a solid understanding of general IT concepts. A key part of this role involves writing compelling proposals, coordinating project teams, and ensuring timely execution of deliverables. This role requires someone who can manage competing priorities, coordinate team efforts, and ensure quality delivery while contributing to business growth. 

Key Responsibilities: 

• Develop detailed project plans, schedules, work plans, and resource allocations. 
• Coordinate cross-functional team activities to ensure timely and quality execution. 
• Monitor project performance, track milestones, and provide regular status updates to internal stakeholders and client. 
• Draft and review project proposals, responds expression of interests (EOIs), concepts notes, ensuring alignment with client needs and organizational goals. 
• Identify and mitigate project risks and issues proactively. 
• Conduct in-depth research and analysis to support project design, strategy development, and solution recommendations. 
• Maintain project documentation and ensure compliance with internal standards. 
• Support the implementation of project management best practices and tools. 
• Collaborate with internal and external stakeholders to ensure project alignment  
• Contribute to process improvement efforts and knowledge-sharing within the unit. 

Qualifications & Skills  

• Bachelor’s degree in business, IT, Project Management, Management, or a related field. 
• Minimum of 3 years’ experience in managing projects, preferably in a consulting or professional services environment. 
• Strong experience in writing proposals and business documentation. 
• Minimum of 3 years of experience in project management or consulting. 
• Strong understanding of project management methodologies and tools. 
• Project Management certification (e.g., PMP, PRINCE2, Agile/Scrum) is a strong advantage. 
• Proven ability to manage multiple projects simultaneously. 
• General IT knowledge and comfort working with digital tools and platforms. 
• Excellent written and verbal communication abilities. 
• Ability to multitask, work independently, and manage competing deadlines. 

go to method of application »

Job Summary: 

• We are looking for a client focused and results driven Key Account Officer to support our business development, marketing, and sales functions. The successful candidate will serve as the primary point of contact for key clients, working to maintain strong relationships and identify opportunities for business growth through upselling, cross-selling, and account expansion. Familiarity with consulting, marketing strategy, and business development practices is highly desirable. 

Key Responsibilities: 

• Build and nurture long-term relationships with key stakeholders. 
• Understand client needs and propose relevant solutions or services to meet those needs. 
• Conduct market research and trend analysis to uncover emerging client needs and develop strategies to address them. 
• Lead and support the preparation of high-quality proposals, EOIs, concept notes, etc.   
• Build and maintain a healthy sales pipeline through networking, referrals, inbound leads, and outbound efforts 
• Identify and pursue opportunities for upselling and cross-selling across accounts. 
• Monitor client satisfaction and develop strategies to increase retention. 
• Support proposal and bid submissions as needed. 
• Track and report on account performance metrics and opportunities. 
• Build and maintain strong, long-term relationships with key clients. 
• Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and retention. 
• Track account performance and prepare regular reports on client engagement and revenue growth. 
• Support the development of marketing and sales strategies to attract and retain clients. 

Qualifications & Experience: 

• Bachelor’s degree in business, Marketing, Communications, or a related field. 
•  5 – 7 years Proven experience in account management, business development, or B2B sales. 
• Strong communication, negotiation, and interpersonal skills. 
• Ability to understand client needs and translate them into actionable solutions. 
• Familiarity with CRM tools and sales performance metrics. 
• Proven ability to identify greenfield opportunities and close deals. 
• Strong proposal writing and bid development experience is essential. 
• Excellent interpersonal, negotiation communication, and client engagement skills. 
• Experience in a consulting, professional services, or solution-selling environment is a strong advantage.