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  • Posted: May 9, 2024
    Deadline: Not specified
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    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
    Read more about this company

     

    IT Manager

    Responsibilities:

    • Manage information technology and computer systems
    • Plan, organize, control and evaluate IT and electronic data operations
    • Overseeing the annual IT budget and ensuring cost-effectiveness.
    • Monitoring daily operations, including server hardware, software, and operating systems.
    • Coordinating technology installations, upgrades, and maintenance.
    • Manage the company’s website, social media and digital marketing.
    • Selecting and purchasing new and replacement hardware and software, when necessary.
    • Testing, troubleshooting, and modifying information systems so that they operate effectively.
    • Generating performance reports for operating systems.
    • Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
    • Evaluating technology risks to develop a network disaster recovery plan and backup procedures.
    • Remaining up to date with advances in technology and industry best practices.

    Requirements:

    • Bachelor’s degree in information technology, computer science, software engineering, or a related field.
    • Minimum of 7 years cognitive experience as an IT Manager
    • Proven experience in managing IT infrastructure and services.
    • Experience with computer networks, network administration, and network installation.
    • Proficient in computer hardware, cabling installation and support, wireless technology applications and interfaces, and IT security.
    • Proficient in Microsoft Windows software, website management, digital marketing.
    • Must have Hardware and networking experience.
    • Management and leadership skills.
    • Multi-tasking and time-management skills, with the ability to prioritize tasks.
    • Highly organized and detail oriented.
    • Excellent analytical and problem-solving skills.

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    HMO Medical & Quality Assurance Manager

    Duties And Responsibilities

    • Work closely and coordinate the official activities of the Heads of Call Centre Unit, Claims Management Unit, the Underwriting Unit and the Providers Network Administration Unit for synergy and performance evaluation on a regular basis.
    • Embark on systematic relationship management process with the key officers in all the HCFs that are enlisted as service providers by the organization in order to achieve cordial working relationship and the provision of quality services to enrollees at all times.
    • In collaboration with the management, develop and deploy standard key performance indicators tools to regularly measure the day-to-day official responsibilities of all staff and also jointly develop and deploy monitoring and evaluation tools to generally address the issue of KPIs in the organization.
    • The candidate is expected to anchor interactive sessions at the top-level and give health talks as approved by the management.
    • The candidate is expected to interface with health care providers to resolve knotty professional-related issues that bother on the provision of qualitative health care services and enrollees’ satisfaction.
    • Coordinate and oversee the maintenance of good record keeping both online and physically to ensure easy retrieval of information at all times.

    Education:

    • Applicants must possess a Medical Degree (MBBS) from a reputable tertiary institution
    • Possession of MBA certificate will be required and serve as added advantage
    • Possession of other relevant certificates in business management and or other areas of administration will be required and serve as added advantage.
    • Up-to-date registration and license from the MDCN

    Experience:

    • Applicant must have minimum of 10 years Post NYSC experience.
    • Minimum of 5 years’ experience working in a similar capacity.

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    Head, Operations & Business Development

    Duties and Responsibilities

    • Strategically drive the marketing activities of the Company to grow the volume of business in Lagos which can extend to Ogun State based on the closeness of the two states. This responsibility is target driven and the holder must be a goal getter
    • The strategic marketing should focus on the Organized Private Sector with attention on big organizations with branches across the nation. Same marketing approach should be deployed towards the operators in the informal sector as the bulk of Nigerians are in this sector
    • Manage and ensure the sustenance of good relationship with the existing clients of the company
    • Should be committed loyal and determined to achieve and exceed set sales target for the company
    • Should be willing and always ready to lead the team in Lagos to interface and interact with the NHIA health care facilities that are working with the company.
    • Provide strategic leadership in office administration at the branch.
    • Be the first point of contact with business prospects/clients within the states.
    • Analyze business developments and monitoring market trends.
    • Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market the company’s health plans or services.
    • Negotiate contracts premiums with potential clients.
    • Ensure all reports daily, weekly, monthly, quarterly, etc. are prepared accurately and submitted as and when due.

    Education

    • B.Sc./HND in Marketing or any related field from a recognized tertiary institution
    • Acquisition or possession of additional qualifications like MBA will be an added advantage.
    • Possession of other related Certificate Courses will also be an added advantage

    Experience

    • Minimum of 5 years hands on experience in strategic marketing with verifiable track records.
    • Must be target driven and result oriented
    • Must have good communication and negotiation skills
    • Must be able to create and handle power point presentations excellently
    • Proven track records of successful Marketing Operations

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    HMO Medical and Quality Assurance Nurses

    Duties And Responsibilities

    • Attend to and resolve all enrollees’ enquires and ensure that all complaints are promptly resolved on first call resolution, or immediately escalated to the appropriate group or unit.
    • Meticulously log all for management analysis and documentation for all relevant stakeholders.
    • Follow-up on specific cases as assigned by the line manager for measurable outcomes and stakeholders’ satisfaction.
    • Actively and proactively engage in the vetting of bills from the organization’s network of facilities providing secondary/tertiary healthcare services on the public sector social health insurance program
    • Benchmark all received claims with the pre-authorized codes given by call center as any service provided by any facility without pre-authorized code is considered null and void.
    • Review all the received bills and possibly contact the enrollees for authorization of services provided.
    • Investigate and report any incident of abuse, neglect or maltreatment of enrollees immediately to the Management for appropriate actions to be taken.
    • Follow up on enrollees on admission in order to evaluate and document their progress and possibly assist the care team with developing and accessing health interventions.
    • Participate in case management through scheduled and unscheduled visitation to enrollees on admission.

    Education:

    • Graduate Professional Nurse and First Degree from an accredited Baccalaureate Nursing Program (University)
    • Must be a registered and licensed practitioner.
    • Possession of recognized additional training in primary health care and midwifery is desirable.

    Experience:

    • Applicants must have minimum of 2 years’ experience as a Nurse and Midwifery Professional.
    • Ability to work seamlessly with Computer and other communication equipment and software.

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    Health Maintenance Underwriter

    • The ideal candidate will be responsible for implementing guidelines that ensure a balanced ratio of favorable risks, minimizing claim costs, and enabling the company to provide insurance at competitive premiums.
    • This role requires a comprehensive understanding of risk analysis/management, professional analysis of data and make informed decisions.

    Duties and Responsibilities

    • Work directly with the Medical/Quality Assurance department to meticulously monitor and review all approval for secondary and or tertiary services and ensure that all approvals are consonance with the agreed tariffs of the program, either it is the public sector social health insurance program the private health insurance program or the tertiary institution social health insurance program.
    • For private insurance programs, monitor the process of giving approvals from the primary level all the way to the exit point in order to minimize leakages and abuse
    • Investigate any identified fraud cases and bring such cases to the attention of management for appropriate action.
    • Work collaboratively with others in the marketing department to determine appropriate premiums for intending or prospective clients at all times to manage risk exposure.
    • Collaborate with the medical team to review case notes in facilities within the reach of the organization to eliminate abuse of pre-authorization codes by HCFs.
    • Coordinate and oversee the maintenance of good record keeping both online and physically to ensure easy retrieval of information at all times.

    Qualifications And Experience

    • Applicants must possess a degree in any related field from a reputable tertiary institution
    • Possession of MBA or MSC certificate will be required and serve as added advantage
    • Possession of other relevant certificates in business management and or other areas of administration will be required and serve as added advantage.
    • Up-to-date registration and license from the MDCN

    Experience:

    • Minimum of 3 years’ experience working as an Underwriter and at least 7 years’ post-NYSC experience

    Method of Application

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