Job Openings at Credpal

Purpose Statement

We are currently hiring In-store Agents to provide excellent customer service and meet sales quotas for our (Buy now pay later) Product.

Key Deliverables

• Greet and direct customers.

• Provide accurate information (e.g. product features, pricing and after-sales services)

• Answer customers’ questions about specific products/services

• Conduct price and feature comparisons to facilitate purchasing.

• Cross-sell products.

• Manage returns of merchandise.

• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).

• Inform customers about discounts and special offers.

• Provide customer feedback to the Store Manager.

• Stay up-to-date with new products/services.

• Onboard customers and assist them in signing up for CredPal products. 

Preferred Qualification

SSCE/OND Graduate

Preferred Requirements

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role.

• Understanding of the retail sales process.

• Basic math skills.

• Track record of achieving sales quotas.

• Excellent communication skills, capable of building trusting relationships.

• Ability to perform in fast-paced environments.

• Flexibility to work various shifts.

• High school degree.

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Location: Yaba, Lagos
Job Type: Full Time
Level: Mid-level 

Purpose Statement

• We are looking to hire a Credit Risk Analyst who will be responsible for evaluating the financial status of potential customers, monitoring existing clients, performing risk assessments, writing detailed reports, and making informed decisions while extending credit.

Key Deliverables

• Analyze and assess the financial statements and credit history of existing and potential clients.
• Review credit applications and perform credit checks.
• Structure deals and perform risk assessments.
• Ability to make informed decisions backed by sound assessment.
• Consult and negotiate with clients regarding financial transactions, payment terms, and credit limits.
• Ability to handle multiple projects and submit applications on time.
• Understanding of business, economic, industry risk and financial forecasting.

Preferred Qualification

• Bachelor's Degree in Finance, Accounting or related field.
• 3-5 years of experience as a Credit Risk Analyst in a Fin-tech Company/Financial Services Industry.
• Relevant training & certifications.

Preferred Requirements:

• Attention to details.
• Strong communication skills (written and verbal).
• Excellent organizational, analytical, and time-management skills.
• Ability to prioritize tasks.
• Proficient in Microsoft Office.
• Advanced Excel skills.