Job Vacancies at Ericsson Nigeria

About this Opportunity

• We are now looking for an ICT Program Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of contract.

What You Will Do

• The role will establish the project plan baseline: define project scope, secure the vital resources, and plans and supervise all activities.
• Drive project execution: track project activities, supervise and handle changes, conflicts, and critical issues.
• Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events.
• Handle project finance: ensure financial system monitoring.
• Develop the business: participate to contract preparation and to pre-sales meeting.
• Develop the Program Manager discipline: simplify processes, methods, and tools with creative ideas.

You Will Bring

• Minimum of Graduate Degree.
• 7+ years of minimum Experience in Project Management with at least 5+ years as Program Manager.
• Demonstrated ability in BSS.
• Financial Acumen & Analysis Skills.
• Business Understanding & Consultative Selling Skills.
• Customer and Market Insight.
• Negotiation, Persuading & influencing Skills.
• Project Management Skills.
• Occupational Health & Safety (OHS)!
• Leading, supervising, planning & organizing skills.
• Proficiency with English Language!.

Additional Requirements:

• PMP/ PRINCE2 certifications
• Project sales process & Contract management
• 3rd party supplier’s management experience

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About this Opportunity

• We are now looking for a ENM SME Lead that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level support.
• This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What You Will Do

• Architected Integration and Automation of Alarms and Trouble Tickets for all Type of Multivendor EMS-Radio access Network.
• Installation Servers, Switches, and Storages as per standard Design and layout Document.
• Migration of Network Element between different ENM; FCAPS functionality and Hardware and Software Acceptance testing as per Ericsson’s Standard Acceptance Testing Document.
• Preparation and Execution of Method of Procedure as per Standard Migration workflows for various Network Elements under 2G/3G/4G Technology. Clean up of Outstanding cases/failures during Acceptance testing & handover phase.
• System health checks hardware and Software level (CPU, Memory, File system utilization, Services, Data base utilization etc.)
• Network Element Health check, customized Scripts for alarms dump; Email and Auto reports delivery. Security Management: Users access rights management, Customized Roles, access control for Network Elements and LDAP policies for user’s login. Backup Administration for OSS and its peripheral servers.

You Will Bring

• Bachelor's in Engineering (IT or Telecom).
• 5 - 10 years Working experience.

Additional Requirements:

• Knowledge of Managed Service telecom operations practice.
• Knowledge sharing and collaboration skills.
• Ericsson knowledge.
• English skills
• Delivering results & meeting customer expectations
• Analysing.
• Working with people.
• Creating & innovating.
• Applying expertise & technology.