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  • Posted: Dec 9, 2021
    Deadline: Dec 12, 2021
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  • Home to more than 160 million people, Nigeria has the largest population and the second largest economy in Africa, and has a major influence on the continent’s political agenda. However, Nigeria has a history of political instability, corruption and mismanagement of public resources, and has recently seen religious and ethnic conflict. As a result, ...
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    Humanitarian Response Manager

    Location: Maiduguri, Borno
    Type of contract: Fixed Term
    Contracted hours: 35
    Department: International
    Reports to: Country Director
    Salary Band: C
    Competency level: 3
    Number of Direct reports: 4

    Role Purpose

    • To provide results-based strategic guidance, leadership, management and capacity building to the Humanitarian and Sustainable Livelihood team. In so doing, the Response Manager is expected to take responsibility for engagement with stakeholders in the humanitarian space including donors and sector leadership and the development, management, and coordination of Christian Aid’s response strategy in an emergency situation/appeal/recovery in Nigeria.
    • The post holder will initiate new donor engagements (BHA, ECHO, FCDO, USAID, UN, etc)
    • Partnership development which should result into funding and sustained relationships with current/new donors. He/she will coordinate development of humanitarian and sustainable livelihood funding applications and contribute to the conceptualization, development and scale up of donor funded projects as a primary role.

    Key Outcomes

    • Positive relationships maintained and developed with critical stakeholders including donors and internal stakeholders like humanitarian division within Christian Aid for effective advocacy and communication.
    • Strategic engagement with the sector in the Northeast, government and other stakeholders and ensuring that Christian Aid is visible and contributes to strategic decisions in the sectors as may be required
    • Proactive and able to gather intelligence working closely with different sectors and platforms including unsolicited opportunities through well package ideas and learning from previous programmes.
    • Effective Humanitarian and sustainable livelihood projects delivered with high impact, in line with agreed aims & quality, country strategy and with funds used for designated purposes.
    • Humanitarian and Sustainable Livelihood projects supervised and managed successfully in compliance with minimum humanitarian standards and in line with organizational financial policies and procedures.
    • Accountable leadership on developing funding proposals, including assembling and managing proposal development teams in close working relationship with the Program Funding Manager, Head of Programme and Country Director focused on Humanitarian and sustainable livelihood interventions.
    • Strong linkages maintained between Christian Aid and partners work and advocacy, communications, and fundraising activities in the UK and elsewhere.
    • Have responsibility for budget management and budgetary decisions ensuring that expenditure is in line with approved field level agreements.
    • Responsibility of risk management and ensuring that the programme remains within allowable threshold.
    • Responsibility of leading and keeping the Humanitarian team motivated and engaged to deliver at their best including responsibility for duty of care to the team.

    Role Agility

    • Expected travel per annum: Up to 75 days
    • On call/unsocial hours: Yes, in event of Christian Aid response to humanitarian emergency.

    Role Context

    • A key function of the role is to grow funding portfolio for the Humanitarian and Sustainable
    • Livelihood Programme and manage partnership with existing donor partners ensuring high-quality implementation while building and maintaining sound relationships with key stakeholders both externally and internally.
    • The post-holder oversees work with partner organisations to ensure the humanitarian response is coordinated effectively in line with country strategy and humanitarian policies.
    • The post holder would be responsible for leading a team in delivering humanitarian interventions in Nigeria whilst working closely with the Head of programme in alignment with the country strategy.
    • The post holder will be a member of the Christian Aid Nigeria Programme Senior Management Team and contribute to driving the strategy for the Nigeria country programme.

    Role Requirements
    Relationships:  

    • External: The post-holder will liaise with Donors (ACT, DEC, FCDO, BHA, ECHO, etc) with high level of partnership engagement with tangible results. Expected to represent the organization at external meetings and also to the media as and when required.
    • Internal: The post holder will be working closely with colleagues in the senior management team in the country office particularly with the Head of Programming in ensuring programme quality and strategy alignment, Humanitarian division and other Country / Geographic teams. The post-holder will have strong cross-organizational relationships with various work groups.
    • Decision Making: Makes decisions regarding CA appeal funds within agreed parameters and in agreement with line/matrix managers. Leads on recruitment and management of staff in the team. Authorisation and signing of payments under the general supervision of the Country Director, in line with  policy and procedures. Proposes action CA should take in its response to the humanitarian crisis or  recovery and makes day-to-day decisions to guide the implementation and smooth running of the  humanitarian programme he/she is managing.  
    • Budgetary/savings responsibility, Yes: This includes making programmatic and administrative adjustments, ensuring rolling plans and budgets are written and presented for agreement, overseeing, Institutional, DEC, ACT and other Christian Aid reporting, and agreeing on necessary support to  partners.

    Person Specification
    Applied skills / Knowledge and Expertise:

    Essential:

    • Degree or equivalent in relevant technical discipline.
    • Knowledge and experience of emergency relief, rehabilitation and recovery programme issues.
    • Knowledge of global development issues, including policy and advocacy topics and familiarity with emergency problems relevant to the country or region.
    • Knowledge of capacity building tools and techniques.
    • Knowledge of Sphere and Red Cross Code of Conduct, awareness of CHS.
    • Knowledge and experience with funding partner engagement including institutional donors
    • Knowledge of HIV/AIDS, gender and the livelihoods approaches in relief and recovery.
    • Professional experience living and working in a disaster-affected country.
    • Experience of strategic planning and management of large and complex budgets.
    • Relevant experience of emergency project/programme management working with and through local partners.
    • Experience in Public speaking and/or working with the media.
    • Experience in distance management of staff.

    Desirable:

    • Excellent interpersonal skills.
    • Relevant post-graduate degree in development or humanitarian discipline.
    • Knowledge of the role of churches and ecumenical organizations in relief and development.
    • Experience of advocacy on the development and humanitarian issues
    • Knowledge of the political, social and economic context of the region and the development issues and challenges it faces.

    Analytical Skills:

    • The post holder is responsible for overall leadership of humanitarian work in a particular country and is expected to work with initiative and innovation, using analytical skills and their own judgement to recommend high-level humanitarian programme and funding decisions for the organisation in consultation with a wide range of country team and humanitarian colleagues and partner organisations.

    Developing Self and others:

    • The post holder is expected to work independently with limited supervision, providing leadership and influencing strategies within the region and ensuring the upholding of humanitarian standards and principles by Christian Aid staff and partners. Key skills required are being able to effectively manage from a distance as well as be able to influence the decisions of colleagues at a range of seniority levels.
    • The post holder should be able to work with minimal supervision.
    • The post holder will guide others on complying with Christian Aid’s policies and procedures and will be able to work alongside junior, peer and senior colleagues in this capacity.  

     

    Interview Date
    18th January 2022.

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    Counter Fraud Manager

    Type of contract: Fixed Term
    Contracted hours: 35
    Contract length: 3 Years
    Department: Corporate Services
    Reports to: Head of Counter Fraud
    Salary Band: C
    Competency level: 3

    Role Purpose

    • This role has been created to provide additional resource to support our anti-corruption strategies and to lead on a portfolio of investigations reporting to the Head of Counter Fraud in the Audit, Risk and Assurance function.
    • The role is based in Africa but will be required to work globally on a range of matters including training and awareness raising, investigations capacity building, counter fraud risk management and investigations case management. 
    • The role will work closely with the Financial Crime Manager and with other colleagues in Audit, Risk and Assurance to ensure that strategies are aligned and to promote effective learning from incidents under their direct responsibility and to support the workload management of colleagues as and when needed.
    • The role will be required to work independently and to prioritise and manage a substantial workload.

    Key Outcomes

    • Risk Management: Supports the ongoing development of anti-corruption risk management strategies taking account of local contextual challenges and opportunities
    • Investigations & caseload management: Leads investigations into a portfolio fraud and misuse cases, including travelling overseas where required and/or managing local resources engaged in investigations.
    • Supports the building of Christian Aid’s capacity to investigate matters that have emerged, including through training  of local teams on investigations processes and through direct support to investigations teams.
    • Ensures confidentiality of witnesses and data protection.
    • Supports the maintenance of the fraud and misuse register and ensures incidents are investigated to a high standard and appropriately reported. 
    • Oversees the use of third-party investigators, where appropriate, for cases under their direct responsibility.
    • External reporting: Supports appropriate and timely reporting to the Charity Commission and relevant donors f or cases under their direct responsibility.
    • Sector engagement:  Participates with sector peers internationally in support of developing and embedding best practice approaches to anti-corruption work.

    Role Context

    • Fraud and Corruption are key risks which Christian Aid must proactively tackle to effectively deliver its work.
    • We are, like any large and complex international organisation, exposed to fraud and corruption risks including through occupational fraud and abuse, and risks arising from the actions of third parties. Furthermore, we work in a variety of complex environments, including in countries with heightened corruption risks.
    • You will support us to continue our work, helping us to deliver essential programmes in some of the most challenging environments for aid delivery that currently exist, by supporting the embedding of highly effective ‘prevent, detect and investig ate’ counter fraud mechanisms.
    • The post-holder will be proactive, resilient and results orientated and used to working with a significant degree of autonomy in a complex environment, managing a range of issues concurrently.
    • The post holder will be an experienced investigator and will ensure that cases are thoroughly, sensitively and confidentially investigated.
    • The role will involve travel overseas as necessary to ensure the effective implementation of our policies and, where required, to directly perform investigations. This may include visiting hostile or f ragile environments

    Person Specification
    Essential:

    • Educated to Degree level or extensive relevant investigative experience within a law enforcement agency
    • Holds a relevant  investigations qualification in their country of operation  
    • Significant experience conducting fraud investigations, with a proven track record of  managing a complex and demanding caseload , including: extensive interview  management  skills in the development of  interview strategies and interviewing  of  witnesses and suspects; statement taking; collation of  evidential packages; investigation report writing; handling  information f rom sensitive sources such as confidential whistle blowers  
    • Extensive experience of managing teams involved in case management to ensure timely, high quality output
    • Ability to communicate effectively both verbally and in writing, including ability to take complex information and communicate it in terms a range of audiences will understand  
    • Experience of delivering training  and support ing policy development and implementation
    • Proven ability to manage workload in a changing and complex environment and to consistently deliver results to a high standard.

    Desirable:

    • Experience of working in an international  NGO
    • Foreign language skills e.g. Spanish, French, Arabic
    • Experienced in reviewing financial systems.

    Method of Application

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