Counter Fraud Manager at Christian Aid

Type of contract: Fixed Term
Contracted hours: 35
Contract length: 3 Years
Department: Corporate Services
Reports to: Head of Counter Fraud
Salary Band: C
Competency level: 3

Role Purpose

• This role has been created to provide additional resource to support our anti-corruption strategies and to lead on a portfolio of investigations reporting to the Head of Counter Fraud in the Audit, Risk and Assurance function.
• The role is based in Africa but will be required to work globally on a range of matters including training and awareness raising, investigations capacity building, counter fraud risk management and investigations case management. 
• The role will work closely with the Financial Crime Manager and with other colleagues in Audit, Risk and Assurance to ensure that strategies are aligned and to promote effective learning from incidents under their direct responsibility and to support the workload management of colleagues as and when needed.
• The role will be required to work independently and to prioritise and manage a substantial workload.

Key Outcomes

• Risk Management: Supports the ongoing development of anti-corruption risk management strategies taking account of local contextual challenges and opportunities
• Investigations & caseload management: Leads investigations into a portfolio fraud and misuse cases, including travelling overseas where required and/or managing local resources engaged in investigations.
• Supports the building of Christian Aid’s capacity to investigate matters that have emerged, including through training  of local teams on investigations processes and through direct support to investigations teams.
• Ensures confidentiality of witnesses and data protection.
• Supports the maintenance of the fraud and misuse register and ensures incidents are investigated to a high standard and appropriately reported. 
• Oversees the use of third-party investigators, where appropriate, for cases under their direct responsibility.
• External reporting: Supports appropriate and timely reporting to the Charity Commission and relevant donors f or cases under their direct responsibility.
• Sector engagement:  Participates with sector peers internationally in support of developing and embedding best practice approaches to anti-corruption work.

Role Context

• Fraud and Corruption are key risks which Christian Aid must proactively tackle to effectively deliver its work.
• We are, like any large and complex international organisation, exposed to fraud and corruption risks including through occupational fraud and abuse, and risks arising from the actions of third parties. Furthermore, we work in a variety of complex environments, including in countries with heightened corruption risks.
• You will support us to continue our work, helping us to deliver essential programmes in some of the most challenging environments for aid delivery that currently exist, by supporting the embedding of highly effective ‘prevent, detect and investig ate’ counter fraud mechanisms.
• The post-holder will be proactive, resilient and results orientated and used to working with a significant degree of autonomy in a complex environment, managing a range of issues concurrently.
• The post holder will be an experienced investigator and will ensure that cases are thoroughly, sensitively and confidentially investigated.
• The role will involve travel overseas as necessary to ensure the effective implementation of our policies and, where required, to directly perform investigations. This may include visiting hostile or f ragile environments

Person Specification
Essential:

• Educated to Degree level or extensive relevant investigative experience within a law enforcement agency
• Holds a relevant  investigations qualification in their country of operation  
• Significant experience conducting fraud investigations, with a proven track record of  managing a complex and demanding caseload , including: extensive interview  management  skills in the development of  interview strategies and interviewing  of  witnesses and suspects; statement taking; collation of  evidential packages; investigation report writing; handling  information f rom sensitive sources such as confidential whistle blowers  
• Extensive experience of managing teams involved in case management to ensure timely, high quality output
• Ability to communicate effectively both verbally and in writing, including ability to take complex information and communicate it in terms a range of audiences will understand  
• Experience of delivering training  and support ing policy development and implementation
• Proven ability to manage workload in a changing and complex environment and to consistently deliver results to a high standard.

Desirable:

• Experience of working in an international  NGO
• Foreign language skills e.g. Spanish, French, Arabic
• Experienced in reviewing financial systems.