Fresh Jobs at Globalclique

Job Description

• The HR Personnel will play a critical role in aligning HR strategies with the company’s mission to deliver exceptional flower arrangements and gifts globally. This individual will oversee recruitment, employee relations, performance management, compliance, and workforce development, ensuring the company attracts, retains, and nurtures top talent.

Requirements
Onboarding

• Facilitate seamless onboarding processes for new hires.

Employee Relations

• Foster a supportive and inclusive workplace culture that promotes teamwork and excellence.
• Address employee concerns and conflicts professionally, ensuring timely resolution and adherence to company policies.

Performance Management

• Implement and manage performance appraisal systems to drive productivity and ensure goal alignment.
• Identify training and development needs, organizing programs to enhance employee skills.

HR Policies & Compliance

• Develop, review, and enforce HR policies and procedures in compliance with labour laws and industry standards.
• Maintain accurate employee records and ensure adherence to employment regulations.

Payroll & Benefits Administration

• Oversee the preparation and distribution of employee salaries, benefits, and incentives.
• Ensure timely and accurate payment processes, resolving any discrepancies promptly.

Workforce Planning & Development

• Collaborate with leadership to forecast staffing needs based on business goals and seasonal demand.
• Create strategies to enhance employee retention and satisfaction.

Health, Safety, & Wellbeing

• Promote workplace safety and wellness initiatives tailored to the unique nature of the flower and gift distribution industry.
• Organize programs to support employee well-being, such as team-building activities or stress management workshops.

Requirements

• A degree in Human Resources Management, Business Administration, or a related field.
• Proven experience in an HR role, preferably in retail, luxury goods, or a customer-facing industry.
• Strong interpersonal and communication skills with a high level of emotional intelligence.
• Knowledge of Nigerian labour laws and best HR practices.
• Proficiency in HR software and Microsoft Office tools.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Qualifications

• A degree in Human Resources Management, Business Administration, or a related field.
• Proven experience in an HR role, preferably in retail, luxury goods, or a customer-facing industry.
• Strong interpersonal and communication skills with a high level of emotional intelligence.
• Knowledge of Nigerian labour laws and best HR practices.
• Proficiency in HR software and Microsoft Office tools.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Benefits

• Be part of a leading brand that brings joy and beauty to clients across Lagos and beyond.
• Contribute to our mission of dominating the global market with luxurious flower arrangements and gifts.
• Work in a dynamic and supportive environment that values creativity, excellence, and innovation.

go to method of application »

Job Description

• The Operations Manager will oversee and streamline daily operations, ensuring seamless coordination of gift processing, order fulfillment, quality assurance, and delivery management. This role is critical to maintaining our commitment to excellence in service delivery and supporting our growth ambitions.

Key Responsibilities
Gift Processing & Documentation

• Categorize and record all gift components (e.g., flowers, cakes, chocolates, perfumes, teddy bears, champagne) with detailed specifications (type, quantity, size).
• Assign tasks to relevant staff members for efficient handling and processing.

Message Quality Assurance

• Review and ensure all messages accompanying orders are grammatically accurate, professionally formatted, and error-free.
• Attach finalized messages to their respective orders.

Media Preparation & Quality Control

• Oversee the attachment of messages and ensure accurate documentation through photographs of completed arrangements.
• Conduct rigorous quality checks before and after media shots to ensure presentation excellence.

Delivery Coordination

• Collaborate with the Delivery Manager to verify all items listed for delivery against the delivery form.
• Ensure delivery forms are fully signed and completed, including recipient details.
• Capture photographs of the delivery address, personnel, and delivered items at the point of handover.

Payment Management

• Confirm and document payment details for delivery personnel.
• Ensure timely payments are processed instantly or within agreed timelines.

Qualifications

• Proven experience in operations management or a similar role, preferably in the luxury goods or gifting industry.
• Strong attention to detail and excellent organizational skills.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Proficiency in using digital tools for documentation and communication.
• Excellent written and verbal communication skills.