Latest Jobs at First Excelsia Professional Services

Industry: Finance 
Our client, a fast-growing Finance House is seeking to fill the role of Head, ICT. 
The ideal role holder will be responsible for managing the company’s hardware, software and computer networks while providing both strategic and operational support to the business across the spectrum of all ICT related operations. This spans liaison with ICT vendors, database management, network infrastructure, system functionality, regulatory compliance and leadership of other ICT personnel.
Job Description:

• Database management, system and cyber security management 
• ICT performance review, management and reporting
• Organisation-wide ICT project management 
• Manage installations, upgrades and configurations of ICT hardware and software
• Assess system/software performance and recommend improvements
• Resolve ICT issues escalated by users (internal/external)
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
• Analysing the business requirements of all departments to determine their technology needs 
• Monitoring network infrastructure, troubleshooting system issues and management of network administration 
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Communication and interpretation of product ideas to software developers 
• Monitoring of design, development and implementation of ERPs/software or applications   
• Manage ICT related contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses.
• Develop, design and review of ICT policies 

Person Specification:

• Minimum of 8 years relevant working experience with at least 3 years spent as Head of ICT Management in a Finance Company/Financial Services Sector.
• Minimum of Bachelor’s Degree in Computer Science or related disciplines from any recognised institution
• The ideal candidate should be a member of relevant & recognised professional bodies. 

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Industry: Finance

Our client, a fast-growing Finance House is seeking to fill the role of Head, Operations.

The primary activities of the role will entail collaboration with other executive management to develop business and operational strategies, drive and coordinate daily operational activities. The ideal role holder will provide advice to senior management on administrative and procedural matters such as process operations, staff management, financial planning, and facilities management.

Job Description:

• Overseeing and coordinating daily operational activities 
• Design and development of operational policies in line with the business’ strategies and regulatory stipulations
• Responsible for ensuring that employees conform to the firm’s policies and procedures from an operations and service perspective
• Overseeing and coordinating customer service and customer experience management
•  Ensure compliance with all regulatory laws
• Manage contracts and relationships with customers, vendors, partners and other stakeholders
• Facilitation of the strategic drive for teams to form partnerships and new initiatives 
• Facilitation of internal and external communication
• Facilitating collaboration with risk officers in ensuring compliance standards are upheld, risk evaluation and quality assurance
• Responsible for facility management, oversees procurement and logistics
• Mentor and motivate team members to achieve productivity and engagement
• Oversees expense management, including budget tracking, headcount ratios, travel, expense reports, and other kinds of expenses pertaining to the organisation, with a focus on adherence to firm policies and effective cost management.

Person Specification:

• Minimum of 8 years relevant working experience with at least 3 years spent as Head of Operations in a Finance Company/Financial Services Sector
• Minimum of Bachelor’s Degree in Accounting, Banking and Finance, Business Administration or related disciplines from any recognised institution
• An MBA will be an added advantage

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Industry: Finance

Our client, a fast-growing Finance House is seeking to fill the role of a Product Executive.

The primary activities of the ideal role holder will span the implementation of product marketing strategies and relationship management activities for the organisation. The ideal role holder will work with the marketing/ relationship management team to design, develop and drive the company’s group of products and services.

Job Description:

• Products research and development
• Implementation of marketing strategies.
• Planning, directing, and coordinating marketing efforts.
• Competitor research.
• Understanding and developing budgets and finance, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.
• Identifying potential customers and business development
• Relationship management
• Developing and managing advertising campaigns.
• Building brand awareness and positioning.
• Supporting sales and lead generation efforts.
• Coordinating marketing projects
• Organizing company conferences, trade shows, and major events.
• Managing social media marketing strategy and content marketing.

Person Specification:

• Minimum of 2 years relevant working experience preferably in a Finance Company/Financial Services Sector.
• Minimum of Bachelor’s Degree in Marketing, Banking and Finance or related disciplines from any recognised institution
• Membership of a relevant professional body is an added advantage.

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Industry: Finance

Our client, a fast-growing Finance House is seeking to fill the role of a Product Manager.

In this role, the suitable candidate will be responsible for providing both strategic and operational direction, guidance and leadership for relationship managers and the marketing department of the organisation. The ideal role holder will work with the executive management to design, develop and drive the company’s group of products and services.

Job Description:

• Products research and development
• Overseeing marketing and relationship management department
• Evaluating and developing marketing strategies.
• Planning, directing, and coordinating marketing efforts.
• Competitor research.
• Understanding and developing budgets and finance, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.
• Identifying potential customers and business development
• Relationship management and leadership of relationship managers 
• Developing and managing advertising campaigns.
• Building brand awareness and positioning.
• Supporting sales and lead generation efforts.
• Coordinating marketing projects from start to finish.
• Organizing company conferences, trade shows, and major events.
• Overseeing social media marketing strategy and content marketing.

Person Specification:

• Minimum of 8 years relevant working experience with at least 3 years spent as Head of Marketing/Business Development in a Finance Company/Financial Services Sector.
• Minimum of Bachelor’s Degree in Marketing, Banking and Finance or related disciplines from any recognised institution
• Should belong to relevant professional bodies.