Job Openings at Stanbic IBTC

Job ID: 80410203_80385563

Job Description
Design and implement EVP that encompasses:

• Product proposition,
• Sales proposition
• Service proposition
• Communication proposition
• Pricing proposition
• Credit proposition
• Process flow
• Segment operating model etc.

Qualification and Experience

• Minimum of First Degree
• Minimum of 10 years experience in similar capacity

Behavioural Competencies:

• Developing practical approaches
• Developing relationships
• Decision making
• Conflict resolution
• Team work

Technical Competencies:

• Knowledge of Banking processes and procedures
• Business acumen
• Risk management
• Financial planning
• Strategic planning

Leadership Competencies:

• Customer and Client focused
• Driving result delivery
• Aligning to business strategy.

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Job ID: 80410204_80385563

Job Description

• To provide strategic direction to grow market share and profitability of consumer clients through Employee Value Banking / Ecosystems.
• Develop a lead process flow and Reward and Recognition process for success lead generation.
• To develop a robust data base for the network and target companies are selected.
• Optimize business opportunities by collaborating with stake holders on product bundling and partnering with CIB and BCC team to provide Employee Value Banking/Ecosystems solutions to employees of their clients.

Qualification

• Candidates should possess a minimum of First Degree.

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Job ID: 80410207_80385148

Job Description

• The Manager, Personal Analytics is tasked with conducting full lifecycle analysis on personal clients to identify need of each client and develop strategies that will drive the team closer to achieving their targets.
• They will be tasked with developing analysis and reporting capabilities on all personal clients.
• They will also monitor performance and identify different ways for improvements on product uptake.  

Qualification and Experience

• Candidates should possess a minimum of First Degree
• 10 years’ experience of which 4-5 years should be in leadership role in Product Management within the banking industry.

Behavioural Competencies:

• Generating Ideas
• Convincing People
• Providing Insights

Technical Competencies:

• Product Knowledge
• Customer Understanding
• Product Related Systems

Leadership Competencies:

• Customer and Client Focused Innovation
• Seeking Deeper Understanding
• Driving Delivery of Results
• Purposeful Collaboration

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Job ID: 80410206_80388457

Job Description

• Responsible for the execution of solution initiatives, ranging from first click to retention and renewal initiatives, with a focus on instilling loyalty within the ever-growing Youth segment customer base. This entails prospecting, onboarding, and maintaining customer entrenchment throughout the journey.
• Responsible for the development of new products within the Youth segment space. A key member of cross-functional product development teams that typically include engineers, researchers, technologists and representatives of marketing and finance departments.
• Liaises with different members of the development team to drive both new and existing projects forward.

Qualification and Experience

• Minimum of First Degree
• 3-4 years of Personal and Business Banking experience.

Behavioural Competencies:

• Generating Ideas
• Making Decisions
• Providing Insights

Technical Competencies:

• Product Knowledge
• Customer Understanding
• Product Related Systems
• Product Marketing Communications
• Project Management

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Job ID: 80344037_80329141
Location: Ilupeju Industrial Avenue, Lagos
Job type: Full-time
Business Segment: Consumer & High Net Worth Clients

Job Description

• To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound & Inbound) and email to understand their individual needs and position a solution (product).
• Cross-sell the bank’s products and services to both existing and new customers (onboarding).
• To effectively support and deliver excellent service to Affluent clients by carrying out their banking transactions ranging from Foreign and Local transfers, account Maintenance, issuance of bank collaterals- platinum debit card, checkbook, etc.
• Manage client attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, proffer wealth and Financial Advisory, and engage clients to drive awareness of our Customer Value Proposition to drive customer retention and loyalty.

Qualifications

• Candidates should possess a First Degree in any field.
• Minimum of 3 years’ experience

Behavioral Competencies:

• Generating Ideas
• Exploring Possibilities
• Conveying Self-Confidence
• Developing Strategies
• Interpreting Data

Technical Competencies:

• Data Management
• Written Communication
• Email Monitoring
• Internal Auditing
• Effective Business Communication