Jobs at Strivo Labs

Job Summary

• We are seeking an experienced and strategic Group Head, Human Resources to lead the organisation’s HR function and drive people strategy across multiple business units.
• The ideal candidate will be responsible for developing and implementing HR strategies that align with business objectives, while overseeing talent acquisition, employee engagement, performance management, compensation and benefits, learning and development, employee relations, HR operations, and compliance.
• This role requires a strong HR leader who can operate strategically while maintaining oversight of day-to-day HR operations in a fast-paced and growing organisation.

Key Responsibilities

• Develop and implement HR strategies aligned with the organisation’s business goals and objectives.
• Lead end-to-end recruitment and talent acquisition activities across the organisation.
• Oversee HR operations, including payroll, benefits administration, HRIS, employee records, and documentation.
• Develop workforce planning and succession planning strategies to support current and future business needs.
• Build and maintain positive employee relations and provide guidance on HR policies, workplace concerns, grievances, and disciplinary matters.
• Develop and implement employee engagement and retention initiatives.
• Design and manage performance management systems, including goal setting, performance reviews, feedback, and performance improvement processes.
• Identify training and development needs and implement programmes that improve employee capabilities and performance.
• Oversee compensation and benefits programmes, ensuring competitive and equitable reward structures.
• Develop, review, and implement HR policies and procedures in line with applicable employment laws and industry best practices.
• Ensure compliance with employment legislation and regulatory requirements.
• Use HR data, metrics, and analytics to track workforce trends and support informed business decisions.
• Promote a positive, inclusive, collaborative, and high-performing organisational culture.
• Lead and develop the HR team, providing coaching, guidance, and professional development.
• Partner with senior management and business leaders on people-related strategies and organisational decisions.
• Support organisational change initiatives and ensure effective communication throughout the process.
• Continuously review HR processes and recommend improvements that enhance efficiency and employee experience.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• A Master’s degree or professional HR certification such as SHRM-SCP, PHR, CIPM, or equivalent is an added advantage.
• Minimum of 14 years’ experience in progressively responsible HR roles.
• At least 8 years’ experience in HR leadership or management.
• Experience working across multiple business units or within a group structure is highly desirable.
• Strong knowledge of HR best practices, employment laws, regulations, and HR technologies.
• Proven experience developing and implementing HR strategies and programmes.
• Strong knowledge of talent acquisition, recruitment, employee engagement, performance management, and retention.
• Experience designing and implementing performance management, learning and development, and compensation programmes.
• Proven ability to lead, manage, and develop HR teams.
• Strong analytical and problem-solving skills, with the ability to use HR data to support decision-making.
• Excellent communication, interpersonal, negotiation, and stakeholder management skills.
• Ability to work effectively in a fast-paced and evolving environment.
• Strong understanding of organisational culture and employee experience.

What We’re Looking For:

• Strategic and commercially minded HR leadership.
• Strong understanding of people, culture, and organisational development.
• Excellent leadership and stakeholder management capabilities.
• Ability to balance strategic priorities with operational execution.
• Strong integrity, confidentiality, and professionalism.
• Ability to navigate ambiguity and manage competing priorities effectively.

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Start Date: Immediate

Job Summary

• We are looking for a detail-oriented Trade-In Procurement & Inventory Specialist to manage the procurement, verification, grading and inventory control of traded-in devices.
• The role is responsible for ensuring that devices entering the business are properly verified, accurately graded, recorded and traceable throughout their movement across procurement, refurbishment and resale.
• The ideal candidate should have strong procurement or inventory management experience, excellent attention to detail, a strong control mindset and a practical understanding of smartphones and electronic devices.

Key Responsibilities
Device Procurement & Verification:

• Manage the intake and collection of traded-in devices from stores, agents and partner locations.
• Carry out or coordinate IMEI checks, ownership verification and stolen/blacklisted device screening.
• Ensure devices meet the required acceptance criteria before they are added to inventory.
• Identify and escalate devices that fail verification.
• Ensure customer accounts and personal data are properly removed from devices before processing.

Device Grading & Quality Control

• Grade devices according to approved condition and quality standards.
• Coordinate device diagnostics and functionality checks.
• Resolve grading discrepancies with relevant channels and partners.
• Conduct spot checks to ensure accurate and consistent grading.
• Ensure device condition is accurately reflected in inventory records.

Vendor & Supplier Management:

• Identify, assess and onboard refurbishers, repair partners, spare-parts suppliers and logistics providers.
• Request and evaluate supplier quotations.
• Negotiate pricing, turnaround times and service quality.
• Monitor vendor performance against agreed requirements.
• Review vendor invoices against services delivered before approval for payment.

Inventory & Stock Control:

• Record devices accurately, including IMEI, grade, cost and location.
• Maintain clear chain-of-custody records throughout the device lifecycle.
• Conduct regular stock counts and reconcile physical inventory with system records.
• Monitor movement of devices between locations.
• Ensure proper storage and security of devices.
• Investigate and escalate unexplained inventory variances.

Reporting & Compliance:

• Prepare regular reports on device intake, rejection rates, grading accuracy, turnaround times and inventory.
• Ensure procurement activities follow approved processes and controls.
• Identify and escalate potential fraud, repeat offenders and control gaps.
• Maintain accurate and auditable procurement and inventory records.

Requirements

• Bachelor’s Degree or HND in Supply Chain, Procurement, Business Administration, Engineering or a related field.
• 2–4 years of experience in procurement, supply chain, inventory management or device operations.
• Strong Microsoft Excel and inventory recording skills.
• Working knowledge of smartphone hardware, IMEI verification and basic device diagnostics.
• Strong attention to detail and documentation.
• Strong integrity and a firm approach to compliance and controls.
• Good negotiation and vendor management skills.
• Ability to manage multiple vendors, locations and priorities simultaneously.
• Experience with smartphones, electronics, repairs, refurbishment or reverse logistics will be an advantage.
• Experience using ERP or inventory management systems will be an advantage.
• Procurement or supply chain certification will be an added advantage.

What We’re Looking For:

• The ideal candidate is highly organised, detail-oriented and process-driven, with the confidence to reject non-compliant devices and challenge discrepancies when necessary.
• You should be comfortable working with vendors, inventory records and physical devices while maintaining strong controls throughout the procurement process.

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Start Date: Immediate

Role Overview

• We are looking for a commercially driven Trade-In Sales & Device Liquidation Specialist to manage the resale and liquidation of traded-in devices.
• The successful candidate will build and manage relationships with wholesalers, dealers, refurbishers, corporate buyers and other relevant sales channels to ensure traded-in devices are sold efficiently, competitively and within the required timelines.
• The role requires strong negotiation skills, an understanding of pricing and margins, excellent follow-up, and the ability to move stock quickly while protecting business value.

Key Responsibilities
Buyer Network &  Business Development:

• Build and maintain a network of verified wholesalers, dealers, refurbishers and corporate buyers.
• Develop and maintain effective resale channels for used and refurbished devices.
• Identify new buyers and commercial opportunities within the device trading market.
• Conduct buyer onboarding and due diligence in line with company requirements.
• Negotiate volume deals, bulk pricing and repeat purchase arrangements.

Sales & Deal Execution:

• Sell graded devices by unit or bulk at approved prices.
• Manage negotiations with buyers and close sales within agreed timelines.
• Run bids, auctions or bulk sales processes where appropriate.
• Prepare sales quotations, invoices and relevant sales documentation.
• Ensure full payment is received before stock is released.

Stock Movement & Liquidation:

• Monitor stock levels and ageing on a daily basis.
• Take proactive steps to move slow-moving and ageing inventory.
• Recommend markdowns, bundles or bulk clearance strategies where required.
• Support the liquidation of non-repairable devices through approved channels.
• Work closely with internal teams to ensure sold stock is released promptly.

Market & Pricing Feedback:

• Track buyer demand, market prices and sales trends.
• Share actual selling prices and buyer feedback with relevant teams.
• Identify device models or grades that consistently underperform in the market.
• Provide market insights that can support pricing and inventory decisions.

Reporting & Controls:

• Prepare regular reports on units sold, revenue, recovery rates and stock ageing.
• Reconcile sales, payments and stock movements with relevant internal teams.
• Ensure all sales are properly documented and approved.
• Maintain accurate records of buyers, transactions and payments.

Requirements

• Bachelor’s Degree or HND in Business Administration, Marketing, Economics or a related field.
• 2–4 years of experience in B2B sales, wholesale sales, dealer management or inventory liquidation.
• Strong negotiation, persuasion and deal-closing skills.
• Strong understanding of pricing, margins and stock movement.
• Good knowledge of Microsoft Excel and sales tracking.
• Strong relationship-building and follow-up skills.
• Commercially driven with a strong sense of urgency.
• High level of integrity, particularly in handling stock, payments and customer relationships.
• Experience selling smartphones, electronics, used/refurbished devices or other consumer electronics will be an advantage.
• Existing relationships within the device trading, wholesale or resale ecosystem will be an advantage.

What We’re Looking For:

• We are looking for someone who is commercially minded, highly proactive and comfortable negotiating and closing deals.
• You should be able to build buyer relationships, move inventory quickly and consistently follow through until payment and stock release are completed.

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Job Summary

• We are looking for a highly analytical Trade-In Pricing & Commercial Analyst to manage device valuation, pricing and costing across a trade-in business.
• The role is responsible for determining appropriate values for traded-in devices by analysing device specifications, condition, market prices, refurbishment costs, logistics and expected resale value.
• The successful candidate will use data and market intelligence to develop pricing models, protect margins and ensure pricing decisions remain commercially competitive.

Responsibilities
Pricing & Device Valuation:

• Build and maintain pricing models for devices based on brand, model, storage capacity and condition.
• Develop and maintain device price matrices and grading-based valuation models.
• Review and update device prices based on market movements.
• Evaluate pricing requests outside approved pricing ranges.
• Ensure pricing decisions are properly documented and supported by data.

Market Research & Competitive Analysis:

• Monitor used-device prices across physical and online secondary markets.
• Track prices from wholesalers, refurbishers, marketplaces and other relevant channels.
• Benchmark pricing against competitor and relevant trade-in programmes.
• Monitor new device launches, market price changes and FX movements.
• Maintain reliable records of market data and sources used for pricing decisions.

Costing & Margin Analysis:

• Calculate the total cost associated with each device, including acquisition, diagnostics, refurbishment, spare parts, logistics, storage and handling.
• Establish minimum margin and recovery thresholds.
• Compare expected resale values with actual selling prices.
• Analyse the financial impact of promotions and additional trade-in incentives.
• Identify pricing gaps that may negatively affect profitability.

Controls & Risk Management:

• Ensure pricing approvals follow agreed approval limits.
• Identify pricing anomalies and unusual valuation patterns.
• Support the investigation of grading and pricing discrepancies.
• Maintain accurate and auditable pricing records.
• Support Finance and other internal teams with pricing and costing analysis.

Reporting & Insights:

• Prepare regular reports on price movements, offer acceptance, average acquisition cost and margins.
• Analyse pricing performance and identify areas for improvement.
• Provide data-backed recommendations on pricing changes.
• Maintain accurate pricing databases and dashboards.

Requirements

• Bachelor’s Degree or HND in Accounting, Finance, Economics, Statistics or a related field.
• 2–4 years of experience in pricing, costing, commercial analysis or financial analysis.
• Advanced Microsoft Excel skills, including pricing models, lookups, pivot tables and scenario analysis.
• Strong understanding of costing, margins and commercial decision-making.
• Strong analytical and numerical skills.
• High attention to detail and accuracy.
• Ability to make evidence-based pricing decisions within tight timelines.
• Strong integrity and ability to maintain accurate financial and pricing records.
• Experience in devices, electronics, telecommunications, fintech or asset financing will be an advantage.
• Experience with Power BI, SQL or other data analytics tools will be an advantage.
• Knowledge of smartphone models, specifications and depreciation patterns will be an advantage.

What We are Looking For:

• We are looking for someone who is highly analytical, commercially sharp and comfortable working with numbers, pricing models and market data.
• You should be able to translate market information into practical pricing decisions while balancing customer competitiveness with business margins.