Fresh Jobs at FairMoney

• As a software engineer at our company, you will have the opportunity to make a tangible impact on the future of banking. Our team is comprised of individuals with a passion for innovation and a drive to deliver the best possible experience to our customers.
• If you are looking for a challenging and rewarding career in a fast-paced, dynamic environment, then we want you to join our team!

We are looking forward for you to work on:

• Developing high-quality features working with our Product team to better serve customers;
• Building a platform on which each market can plug its specific features while maintaining a solid common core product;
• Tackling complex financial processes with the right patterns and appropriate solutions;
• Helping drive the architecture and technology choices that enable a world-class experience for our customers;
• Being responsible for designing, developing, and deploying medium to large-sized projects;
• Helping define engineering best practices and provide technical mentorship to other members of the engineering team;
• Contributing to continuous improvements to an infrastructure that can handle millions of clients;
• Analyzing and improving efficiency, scalability, and stability of monitoring, continuous integration, and platform integration
• Developing high-quality features working with our Product team to better serve customers;
• Building a platform on which each market can plug its specific features while maintaining a solid common core product;
• Tackling complex financial processes with the right patterns and appropriate solutions;
• Helping drive the architecture and technology choices that enable a world-class experience for our customers;
• Being responsible for designing, developing, and deploying medium to large-sized projects;
• Helping define engineering best practices and provide technical mentorship to other members of the engineering team;
• Contributing to continuous improvements to an infrastructure that can handle millions of clients;
• Analyzing and improving efficiency, scalability, and stability of monitoring, continuous integration, and platform integration

Our technical Stack

• Our customer-facing product is an Android application;
• It communicates with a Ruby on Rails or Go-lang backend (sidekiq, rspec);
• Our ML pipeline is an API-flask (Python);
• We are hosted on AWS: we use Kubernetes, SNS, SQS, Lambdas, an RDS Aurora Mysql and PostgreSQL databases as well as DynamoDB, S3, Kinesis (data-stream, firehose);
• Prototype of a data warehouse on GCP (GCS, BigQuery, Cloud Composer);
• We run our CI/CD pipeline with GitHub Actions

Requirements

Basic Qualifications

• You have 4+ years of experience in backend software development with Golang
• You have good verbal and written communication skills
• You have good problem-solving skills and object-oriented design skills

Preferred Qualifications

• Experience being a part of building complex software systems that have been successfully delivered to customers
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Basic understanding of Micro-services
• Experience with cloud providers, preferably AWS, alternatively GCP/Azure
• Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and create technical designs and specifications

go to method of application »

About the Role

• As a Field Recovery Agent, you will play a crucial role in ensuring the timely collection of loan repayments. Your primary responsibilities include monitoring and rehabilitating accounts in arrears through the effective deployment of standard collections and recovery practices within the legal framework. Handling customer objections and complaints professionally and collaborating with relevant departments to ensure swift issue resolution will be integral to your role.

Roles and Responsibilities:

As a Field Recovery Agent at FairMoney, your key responsibilities will include, but are not limited to:

• Conduct regular field visits to engage with defaulting customers(Agents and merchants), utilizing telephone, emails, and other legal means to demand payments on overdue accounts.
• Maintain a detailed daily activity log, tracking metrics such as the number of calls, right-party contacts, promises to pay, and fulfilled promises to pay.
• Verify information on overdue arrears and initiate daily follow-up calls to address outstanding issues.
• Negotiate and establish effective payment plans and settlements to prevent accounts from further delinquency.
• Track payments by diligently following up on pending promises and ensuring timely resolution.

Requirements

To excel in this role, you should meet the following criteria:

• University degree in any related field.
• Minimum of 1+ years of experience in consumer loans operations and merchants,  directly handling delinquent clients and resolving problem situations.
• Proficiency in Microsoft Excel.
• High self-motivation with strong interpersonal skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.

go to method of application »

About the Role

• As a Field Recovery Agent, you will play a crucial role in ensuring the timely collection of loan repayments. Your primary responsibilities include monitoring and rehabilitating accounts in arrears through the effective deployment of standard collections and recovery practices within the legal framework. Handling customer objections and complaints professionally and collaborating with relevant departments to ensure swift issue resolution will be integral to your role.

Roles and Responsibilities:

As a Field Recovery Agent at FairMoney, your key responsibilities will include, but are not limited to:

• Conduct regular field visits to engage with defaulting customers(Agents and merchants), utilizing telephone, emails, and other legal means to demand payments on overdue accounts.
• Maintain a detailed daily activity log, tracking metrics such as the number of calls, right-party contacts, promises to pay, and fulfilled promises to pay.
• Verify information on overdue arrears and initiate daily follow-up calls to address outstanding issues.
• Negotiate and establish effective payment plans and settlements to prevent accounts from further delinquency.
• Track payments by diligently following up on pending promises and ensuring timely resolution.

Requirements

To excel in this role, you should meet the following criteria:

• University degree in any related field.
• Minimum of 1+ years of experience in consumer loans operations and merchants,  directly handling delinquent clients and resolving problem situations.
• Proficiency in Microsoft Excel.
• High self-motivation with strong interpersonal skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.