Latest Jobs at Vasiti Dotcom

Job Description

• We are looking for a creative Software Developer (Full stack) to join our versatile team in building world-class products and services.
• As a Software Developer (Full stack) you will be tasked with managing all software development needs of Vasiti including designing and implementing new systems and features, as well as modifying and maintaining existing systems for adaptation to business and/or technology changes.

Responsibilities

• Lead and support the delivery of cross-functional, multi-platform product solutions ensuring products and solutions are technically sound, performance efficient, scalable and supportable.
• Design, develop, modify, implement and support Vasiti software components and processes anywhere in the Software stack as needed to improve software.
• Understand the business and user experience needs, and recommend innovative user focused solutions that establishes and maintains a high-level of user trust and confidence in Vasiti.
• Remain current on new technologies and available vendor packages; evaluate and make recommendations as necessary.
• Mentor Software Developers to allow for skill and knowledge development through advice, coaching and training opportunities.
• Determine root cause for complex software issues and develop practical, efficient and permanent technical solutions.
• Collaborate with other teams, departments and management as needed to successfully achieve Vasiti’s objectives.
• Assist in database management, task planning, estimation, scheduling, and staffing.

Requirements

• Bachelor's Degree in Computer Science or any related field.
• Minimum 3 years of programming experience.
• Must be a Full-Stack developer and be experienced and highly proficient in Node JS, Next JS, React JS, MySQL, Mongo DB, Html, Css, and JavaScript. Knowledge of other programming languages could be an added advantage.
• Proven ability to master and learn new technologies
• Experience with SEO and Cloud Hosting, and familiar with Cybersecurity best practices.
• Ability to provide in-depth evaluation and analysis of unique complex technological issues.
• Excellent analytical and problem-solving skills.
• Excellent organization and time management skills.
• Demonstrated ability to lead others.
• Ability to exercise discretion and independent judgment in the performance of duties.

go to method of application »

Key Role

• The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Prepare product or service reports by collecting and analyzing customer information.
• Identify and assess customers' needs to achieve satisfaction.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Handle product recalls
• Inform customer of deals and promotions
• Sell products and services

Requirements

• B.Sc. / BA in Business Administration, Mass Communications or relevant field. MBA will be highly desirable.
• A minimum of 2+ years proven work experience as a customer service Officer.
• Strong client facing and communications skills.
• Excellent knowledge of management methods and technique.
• Proficiency in English. Another language will be an added advantage.
• Excellent in written and verbal communication skills.
• Ability to think strategically
• Advanced troubleshooting, multi-tasking skills.
• Highly self-motivated.

Demand on the Job:

• All candidates must have ISP experience

Salary

• Very attractive.

go to method of application »

Job Summary
Are you looking for the opportunity to make valuable contributions and develop relevant skills to advance your career? Or do you love to take up exciting challenges and work with innovative team members to build world-class products and solutions? Then we are the right fit for you.

Job Description

• We are looking for a creative Digital Marketer to join our versatile team and help achieve our online marketing objectives.
• As a Digital Marketer you will be responsible for all aspects aspects of our marketing operations, including planning, implementing, and monitoring our digital marketing campaigns across all digital networks.

Responsibilities

• Plan and execute all digital marketing activities including SEO/SEM, marketing database, email, social media and display advertising campaigns.
• Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
• Identify trends and insights, optimize spend and performance based on the insights.
• Brainstorm new and creative growth strategies for Vasiti.
• Plan, execute and measure experiments and conversion tests.
• Collaborate with internal teams to create landing pages and optimize user experience.
• Utilize strong analytical abilities to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Instrument conversion points and optimize user funnels.
• Evaluate emerging technologies and provide leadership and perspective for adoption where appropriate.
• Stay up-to-date with the latest trends, technology and best practices in online marketing and measurement.

Requirements

• Bachelor's Degree in Marketing or relevant field.
• Must have at least 2 years work experience.
• Experience in a digital marketing or advertising position.
• In-depth knowledge of various social media platforms, best practices and website analytics.
• Highly creative with excellent analytical abilities.
• Outstanding communication and interpersonal skills.
• Solid knowledge of website analytics tools (e.g. Google Analytics, NetInsight, Omniture, WebTrends).
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.

Benefits of Working with Us

• Supportive environment.
• Your work has visible impact.
• Great learning and growth opportunities.
• License to innovate (Your innovative ideas have a voice).
• We offer a unique experience.