Jobs at Westfield Consulting

Job Summary

• The Front Desk Officer is responsible for managing the reception area, providing excellent customer service, and performing administrative task to ensure smooth operations.

Principal Duties and Responsibilities

• Welcomes customers and provides basic information about products and services.
• Handles phone calls, messages, and walk-in inquiries.
• Manages order bookings, pick-ups, and customer complaints.
• Maintains a clean, organized reception area and supports daily shop operations.
• Handles WhatsApp orders and online orders
• Contributes to team effort when required
• Takes messages and communicates them to appropriate enquirers.

Qualifications and Experience

• BSc / HND / ND / NCE in any field.
• 1 - 2 years of experience in Customer Service.
• Good communication skill.
• Proficiency in Microsoft suite.

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Job Summary

• The Admin Supervisor is responsible for managing office operations, supporting staff, and ensuring efficient administrative processes within the company.

Principal Duties and Responsibilities

• Oversee day-to-day administrative operations of the bakery.
• Coordinates staff schedules, maintains records, and ensures smooth workflow.
• Supervises procurement of ingredients, materials, and supplies.
• Ensures compliance with company policies and supports management in decision-making.
• Keeps inventory, creates job orders
• Follow up with customer complaints

Qualification and Experience

• BSc/HND/ND/NCE in any field with 2 - 3 years of experience in any discipline.
• Strong communication and negotiation skill
• Good Leadership skill.