Fresh Vacancies at Mercy Corps

Requisition Number: HUMAN01702
Location: Maiduguri, Borno (with travel to field/ project locations)
Position Status: Full-time, Regular
Job Category: Programming
Supervisory Responsibility: N/A
Reports Directly To: Team Leader, Nigeria Crisis Analysis Team
Works Directly With: Program Management (Nigeria), Security team (Nigeria), Field Management (Nigeria), various external stakeholders.

Program / Department Summary

• Mercy Corps Nigeria implements a variety of programs with the vision of a Nigeria in which all people are empowered, engaged, resilient and secure. Programme work covers the following sectors: economic development, livelihoods/food security, adolescent girls & boys’ empowerment, financial resilience, conflict mitigation and humanitarian response. Common themes include community engagement, inclusive development, gender, and working in partnership with local government, the private sector and civil society actors.
• Nigeria is a complex, sophisticated society - and the crisis in its northeast has many dimensions. Mercy Corps is committed to the goal of better understanding crisis contexts in order to deliver a better impact for the people and communities we serve.
• Mercy Corps’ Crisis Analytics teams aggregate and analyze data to improve decision making and access in complex crises. The teams support our programming in Syria, Libya, the Democratic Republic of Congo and other locations. The teams directly contribute to data-driven decision making by layering information from primary sources, open sources and responders’ programmatic data, where it is analysed by subject matter experts and data scientists. This analysis is grounded in Mercy Corps’ status as an operational NGO, keeping products constructive and relevant.
• Typical products and services range from informal briefings to weekly products, contributions to risk assessments, in-depth assessment of the political economy of defined geography, deep-dives on specific thematics, etc., ranging in themes from conflict to market systems to governance, in line with programmatic needs.

General Position Summary

• The Analyst is expected to bring and maintain a comprehensive knowledge of the dynamics of the Nigerian context. The Analyst works with the Team Leader to contribute to briefings to stakeholders, and so is able to present professionally and distil the ongoing analytical outputs for easy consumption.
• S/he will leverage their understanding of the humanitarian and development sector, and their ability to meaningfully engage with the Mercy Corps Nigeria programme teams, to identify trends and issues for the team to monitor and explore. These outputs will improve the ability of Mercy Corps and the wider humanitarian community to operate with impact.
• The Analyst will principally focus on supporting programming in Nigeria’s north-eastern BAY states, with due consideration given to national and regional issues.
• The Analyst will have principal responsibility for the drafting of regular, periodic analytical products. The structure and intent of these products will be set by the Team Leader, but the Analyst will be required to produce relevant, high-quality content that meets the needs of audiences.
• This quality will come from an experience in analysis, data collection, local networks, and a collaborative and open-minded approach to problem-solving.
• The Analyst will adopt a flexible approach and a willingness to use non-traditional tools and information sources in order to generate insights within a dynamic environment.
• The Analyst will contribute to the creation and utilization of a network of field researchers in difficult to access areas of Nigeria.
• The Analyst will be equally comfortable giving guidance on negotiating access as understanding the relevance of regional economic trends.
• The Analyst will attend programme meetings as directed, to share knowledge and develop an understanding of the information needs of teams.
• The Analyst will be based in Maiduguri, Borno State and undertake regular travel across the northeast, including deep-field sites, in order to ensure comprehensive findings are developed that represent the BAY states.

Essential Job Responsibilities
Systems and Reporting:

• Support recruitment and management of field researchers
• Support Team Leader to understand information needs of programme teams
• Support programme teams to define their information needs

Programming and Operations:

• With other analysts, lead on the drafting of periodic analytical products that meet the current and future information needs of identified audiences
• Develop bespoke products as directed
• Work closely with allocated programme teams to understand their information needs, and provide timely and relevant advice
• Identify new areas of focus based on the understanding of audience needs
• Collect relevant and sufficient data to inform analysis
• Collaborate throughout the analytical process with all colleagues in the team
• Provide briefings as directed
• Develop and maintain a network of relationships across the northeast region in order to leverage diverse perspectives and deepen insights.
• Conduct regular field visits to gather regular, up-to-date information related to topics of interest.
• Develop and maintain an awareness of humanitarian principles, international humanitarian law and Mercy Corps’ culture and values.
• Other activities related to data collection and analysis as directed

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• Commit to supporting their own professional development, and that of teammates
• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Accountability
Knowledge and Experience:

• Minimum of three years experience in conflict analysis, investigative journalism, humanitarian programming, research or a related field
• Able to demonstrate extensive experience in a variety of formal and informal approaches to data collection within Nigeria
• Demonstrated capacity for analysis that supports decision making
• Experience living and/or working in the northeastern states of Nigeria
• Demonstrated high capacity for writing in English on technical subjects
• Able to convey complex information to a variety of audiences
• Ability to build and maintain networks of information sources across different geographic locations, sectors and perspectives.
• Willingness to work and travel in often difficult and insecure environments.
• Competency in internet and Microsoft Office systems including Word, Excel, PowerPoint.
• Competency in social media tools including Facebook, Twitter, Whatsapp.
• Fluency in Hausa and/or Kanuri is required.

Success Factors

• The successful candidate will be a key member of a small team where curiosity, critical thinking and the ability to see beyond the surface level are highly valuable.
• A professional attitude, demonstration of integrity, discretion and excellent work ethic are key aspects to the success of this new position. Strong communication skills (listening, speaking, writing) are imperative to developing positive relationships and representing the analysis team well.
• Interpersonal skills, openness to learning and humility are important attributes to working effectively within a context with significant diversity.
• The Analyst will bring strong time management and organizational skills and will have the ability to work in a fast-moving environment as a team member who will take initiative on projects and support others in their initiatives.

Qualifications
Required:

• Bachelors or better.

Preferred:

• Masters or better.

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Requisition Number: DRIVE01701
Job Category: Operations, Procurement, Logistics
Supervisory Responsibility: None applicable
Reports Directly To: Logistics Assitant.
Works Directly With: Assistant Logistics Officer, other drivers. Co-ordinates with Mercy Corps program and operations staff in the office.

Program / Department Summary

• The Driver will work within the Logistics department of the Operational Support structure, committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries.

General Position Summary

• The driver will provide safe transportation services for the MC program and support staff in the described AOR (Area of Responsibility).
• The driver will adhere to all traffic and MC safety rules and follow the transport guidelines required by the MC transport department.

Essential Job Responsibilities
Program Management:

• Operate MC vehicles as assigned by supervisor.
• Maintain vehicle log sheets in accordance with MC policies/regulations.
• Check the vehicle conditions after each trip/routinely – report needs and problems to transport management.
• Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
• Keep the vehicle ready, clean and on standby – ready for use at all times.
• Assist, as required, with logistics in the office
• Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business.
• Report all maintenance needs of the vehicle to the operations lead within the office on a regular basis;
• Undertake field assignments as assigned.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in the country of operation.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to BenefiCiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Accountability
Knowledge and Experience:

• Valid driver’s license and experience driving 4x4 vehicles.
• Must respect and adhere to all safety and traffic rules.
• Basic understanding of English and fluency in all local languages is required.
• Knowledge of routes, duty stations, project areas, the NGO and diplomatic community is required.

Success Factors:

• The successful candidate must be committed to assigned responsibility, having respect for time and be supportive to program activity. Should be helpful with guiding and assisting passengers.
• Ensure compliances with safety regulation during the trip.

Qualifications
Behaviours:

Preferred:

• Functional Expert: Considered a thought leader on a subjec

Education:
Required:

• Technical / other training or better.

Preferred:

• High School or better.

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Requisition Number: CIPPP01700
Position Status: Full-time, Regular
Job Category: Programming
Supervisory Responsibility: Program Officers
Reports Directly To: The Deputy Chief of Party
Works Directly With: Relevant field-based teams, country Finance and operations teams

Program / Department Summary
The Community Initiatives to Promote Peace (CIPP) is a 60-month Cooperative Agreement with the United States Agency for International Development (USAID). It is implemented by Mercy Corps, in partnership with Pastoral Resolve - PARE, Interfaith Mediation Centre - IMC, Savannah Centre for Diplomacy Democracy and Development-SCDDD, and African Radio Drama Association - ARDA CIPP aims to: Promote peaceful coexistence and collaboration in Nigeria by mitigating violent conflict in at-risk communities in six states of Nigeria’s North West (Kaduna, Kano, and Katsina States) and North Central (Kogi, Benue and Plateau States) through an integrated, multifaceted program that:

• Empowers communities to prevent and respond to violence and violent extremism by strengthening key skills and relationships, and
• Fosters an enabling environment for peace through policy advocacy, media outreach, and linkages to development programs.

General Position Summary

• The Program Manager is responsible for coordinating and implementing the delivery of Community Initiatives to Promote Peace (CIPP) program including daily management of program activities and program staff, and ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results.
• The PM is a strong team leader, able to develop and mentor team members in Kaduna, Katsina, Kano, Benue, Abuja, Plateau and Kogi and is an effective communicator, able to work with internal and external stakeholders to achieve common objectives.
• S/he is responsible for managing relationships with local partners, beneficiaries and government representatives, contributing to achievement of program goals through innovation and program development and displaying expertise in peacebuilding, policy and media sectors as well as regional experience to the team on the ground.

Essential Job Responsibilities
Strategy & Vision:

• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to country-wide strategy development.
• Develop and organize activities to secure resources for programs and convince stakeholders to provide support.

Team Management:

• Develop the capacity of program officers, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach the objective
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• In collaboration with the CoP and DCoP, hire, orient and lead team members as necessary.

Program Management:

• Collaborate with program, finance and administrative staff.
• Ensure CIPP implementation in field sites is on time, target and budget, working closely with M&E systems to reach desired impacts.
• Create and maintain systems ensuring effective and transparent use of financial resources by program officers for timely and informative reporting in line with USAID and Mercy Corps policies and procedures.
• Prepare and share with the team, detailed quarterly and monthly program implementation plans
• In collaboration with the communications officer, ensure timely submission of program weekly reports to USAID.
• Work closely with the chief of party in preparing the quarterly reports.
• Implement and model Mercy Corps’ philosophy of social entrepreneurship and leverage Mercy Corps’ best practices.
• Manage and fulfill Mercy Corps’ Program Management Minimum Standards (PM@MC) based on the organization-wide guide Ensuring the CIPP PM@MC file is up to date.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
• Plan and implement the CIPP quarterly program review meetings

Influence & Representation:

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.
• Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
• Maintain high ethical standards and treat people with respect and dignity.
• Exhibit an awareness of his/her own strengths and development needs.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability
Knowledge and Experience:

• BA / BS) or equivalent in Conflict studies, social sciences or other relevant fields; MA/S preferred.
• Five (5) years of international relief and development program management experience, in peacebuilding and conflicts
• Established ability to manage and communicate effectively with team members of varied work styles.
• Demonstrated flexibility and creativity in planning and problem solving.
• Proven ability to learn quickly, lead a program to achieve stated results and objectives.
• Experience with the development, implementation & compliance of (donors) & (corporate/private) funded programs.
• Ability to effectively represent Mercy Corps and its interests to key stakeholders.
• Experience working with host governments, national and international NGOs.
• Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
• Excellent oral and written English skills required; proficiency in Haus is an added advantage
• Ability to work effectively with an ethnically diverse team in a sensitive environment.
• Previous experience in insecure environments.
• Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

Success Factors:

• The successful PM will combine exceptional management skills and experience in maintaining staff morale and partner relationships.
• S/he will have an outstanding ability to develop, implement and manage innovative peacebuilding programs within the current and future program structure of Mercy Corps Nigeria.
• S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills.
• Prioritizing, problem-solving, ability to seize opportunities, attention to detail and strategic vision are essential.
• The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
• Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Qualifications
Required:

• Bachelors or better.

Preferred:

• Masters or better.