Fresh Vacancies at Altara Credit

Location: Ogbomoso, Oyo State

Job Descriptions

• Collect and crosscheck customer’s documents to ensure they are complete and valid.
• Assess and analyze financial information and make good decisions.
• Prepare internal reports.
• Manage and maintain files for assigned portfolio of account
• Check inflows and follow up with customers.
• Maintain account’s book to ensure that the customers’ status is accurate and up to date.
• Develop reports on accounts
• Explain the way Altara Credit Limited scheme works.
• Provide customers with correct updated pricing for products

Requirements

• Minimum of OND / HND / B.Sc in a related field
• Great Analytical skills
• Great communication skills
• Good reporting skills
• Proven to be take good decision
• Proficient in the use of Microsoft Excel and PowerPoint.

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Location: Ogbomoso, Oyo

Job Description

• Maintaining Altara Credit image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
• Explains Altara Credit schemes to customers
• Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements
• Ensuring that Altara Credit Customers are attended to at the highest levels of customer service at all times, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice.
• Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
• Assists supervisor with preparation and sending reports
• Ability to cross sell products to customers
• Receive payments from customers and prepare necessary invoices and schedules
• Carry out other responsibilities as assigned by Lead.

Job Requirements

• B.Sc / HND in Business Administration, Marketing, Economics or any related discipline
• Minimum of 2 years’ experience as a customer service representative in a consumer finance company, microfinance or bank
• Excellent written and face interpersonal, communication and persuasion skills
• Strong mathematical skills
• Relationship management
• Knowledgeable in Microsoft office tools including MS Excel, Word and power point
• Analytical, problem solving skills, organizational skills and attention to details
• Great at time management, multitasking and prioritizations skills.

Skills Required:

• Exceptional communication skills
• Ability to multitask
• Rapport building
• Good time management
• Attentive to detail
• Proven sales and customer satisfaction record
• Good product knowledge
• Strategic prospecting skills.