Fresh Jobs at The International Rescue Committee

Requisition ID: req2533
Location: Nigeria
Sector: Program Administration
Employment Category: Fixed Term
Employment Type: Full-Time

Job Overview/Summary

• The Deputy Director of Operations (DDO) is a member of the senior management team (SMT) (along with the deputy Director of Programs (DDP), Deputy Director of Field Management (DDFM) and Financial Controller (FC))
• She/he is responsible for leading and managing the operations teams in the Country Program ensuring they are fit-for-purpose and respond to the needs of IRC’s programs
• The DDO is expected to contribute to high levels of teamwork and inter-departmental and cross-sectoral collaboration
• Through her/his leadership, operations teams will be supportive of program delivery, results driven and guided by data analysis, problem identification and problem solving. The position is based in Abuja with frequent travel to all field locations.

Major Responsibilities
Ethics and Integrity:

• Adhere to and act in accordance with the IRC Way (code of conduct) and other Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.

Management and Strategy:

• Actively contribute to and participate in management and leadership platforms such as the senior management team, the country leadership team and the country management team
• Be a champion for the implementation of the Nigeria Strategic Action Plan and ensure quality and meaningful participation of operations teams in strategy related activities.

Security:

• Ensure the highest possible standard of security management through participatory threat and risk analysis and the development and implementation of standard operating procedures
• Guarantee widespread and cross-departmental understanding and ownership of security management
• Oversee ongoing contextual and risk analysis ensuring all necessary teams have access to relevant security information.

Human Resources and Administration:

• Provide leadership to the human resources and administration team and ensuring the application of best practices and adherence to national and state level NGO and other relevant compliance regulations. Ensure proper functioning of the HR department and necessary support to all sectors and teams. Oversee the development/review of HR policies, guidelines and processes
• Ensure recruitment, staff planning, training needs assessments and plans are carried out to meet the needs of all departments
• Oversee the administration functions especially as they relate to rental agreements, visas and registration.

Supply Chain and Warehousing:

• Lead an efficient and responsive supply chain system that meets the needs of program teams
• Ensure that all processes from procurement to warehousing meet IRC and donor compliance requirements
• Working closely with the DDP and DDFM, ensure that program and field staff are jointly preparing, implementing and monitoring appropriate tools such as procurement and distribution plans.

Information Communications Technology:

• Based on comprehensive needs assessments ensure that all digital data and information needs of operations and program teams are catered for
• This will involve the provisioning hardware, software and ongoing training
• Given the remote and insecure location of field sites, particular attention should be paid to ensuring robust connectivity and communication channels both between field teams and offices and between offices.

Fleet Management:

• Ensure the adequate provision of reliable and safe transport for all departments and particularly programs to allow the effective and efficient delivery of programs in sometimes remote locations with varied terrain
• Lead assessments of fleet capacity and ensure proper fleet management including servicing, driver training etc.

Finance and Compliance:

• In close collaboration with the FC and the DDP, ensure operating costs are included in operating budgets and funding proposals and that programmatic growth or scale downs are factored into operations planning
• In cooperation with the Compliance Coordinator, ensure that all support systems and operations teams are operating in accordance with IRC and donor compliance regulations and have necessary risk mitigation strategies in place.

Key Working Relationships

• Position Reports to: Country Director

Position Directly Supervises:

• The Deputy Director of Operations will directly supervise the following staff: HR Coordinator; Supply Chain Coordinator; and IT Manager
• Through a “management in partnership approach” the Deputy Director of Operations will jointly supervise: Field Coordinators (two) – in collaboration with the Deputy Director for Field Management;
• Security Coordinator – also in collaboration with the Deputy Director for Field Management.
• Management in Partnership is a type of matrix management used at the IRC. Management in Partnership aims to ensure effective and efficient management and supervision of multi-facing and cross-departmental roles.

Other Key Contacts:

• Country Program:  Senior Management Team members, Grants Coordinator,
• Organizationally: Regional Director, Deputy Regional Director for Programs, Regional Safety and Security Advisor, Regional Supply Chain Director, Global Supply Chain Quality Assurance Team, and others.

Requirements

• Master's Degree required (Management-related or General Operations preferred);
• Minimum of 5 years’ experience managing operations and/or projects in fragile and insecure locations, preferably in Africa;
• Demonstrated ability to manage field staff and remote field offices;
• Experience in logistics, HR/Admin, and security management
• Experience having managed operations (including security)  in conflict-impacted setting
• Excellent cross-cultural communication skills
• Excellent staff capacity building and training skills
• Strong problem-solving, analytical and decision-making skills;
• Strong computer skills;
• Flexibility, ability to work independently and meet deadlines

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Requisition ID: req2056
Location: Nigeria
Sector: Program Administration
Employment Category: Fixed Term
Employment Type: Full-Time

Job Overview/Summary

• The Deputy Director of Programs (DDP) is a member of the senior management team (SMT) (along with the Deputy Director of Operations (DDO), Deputy Director of Field Management (DDFM) and Financial Controller (FC)).
• She/he is responsible for leading and managing the program/sector, grant management and M&E teams in the Country Program. The DDP is expected to contribute to high levels of teamwork and inter-departmental and cross-sectoral collaboration. 
• Through her/his leadership the IRC Nigeria country program will develop and implement high quality programs based on the principles of results, data-driven analysis, problem identification and problem solving.
• The DDP will also be the focal point for strategy development, review and monitoring. The position is based in Abuja with frequent travel to all field locations.

Major Responsibilities
Ethics and Integrity:

• Adhere to and act in accordance with the IRC Way (code of conduct) and other Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.

Security:

• Contribute to the highest possible standard of security management through SMT level security and risk analysis and planning and the integration of security principles in program design and implementation, grant management and M&E.

Management and Strategy:

• Actively contribute to and participate in management and leadership platforms such as the senior management team, the country leadership team and the country management team. Be a champion and focal point for the development, periodic review and implementation of the Nigeria Strategic Action Plan and ensure quality and meaningful participation of programs, grants and M&E teams in strategy and research related activities and initiatives.

Program Design and Implementation:

• Ensure the highest level of quality in program design through robust and in-depth context analysis, development of theories of change and sector level strategies. Through rigorous M&E processes and results-based management ensure periodic and systematic learning is informing program design and adaptation.
• In partnership with the DDFM ensure efficient and effective delivery of program commitments through overseeing the development and implementation of tools such as procurements plans, budget versus actual reports, work plans etc.
• Oversee appropriate technical assistance for all sectors ensuring that programs are reaching a high quality through use of best practice, evidence base and up-to-the-minute learning.

Business Development and Grant Management:

• In conjunction with SMT colleagues, lead the development, implementation and review of IRC’s country program business development strategy to ensure that individual sector programs, overall strategy and operations are adequately funded.
• Lead the grant management team to ensure IRC Nigeria are meeting all institutional donor and internal reporting and compliance requirement.

Representation and Communication:

• In conjunction with the CD and DDFM, ensure that the IRC is effectively represented in relevant coordination fora and networks. This representation should aim to bring to bear IRC’s learning and experience to improve the overall humanitarian and development response in Nigeria.
• Ensure that the IRC has an appropriate range of communication products to highlight the work of the country program to various audiences.

Human Resources Management:

• Provide leadership to the human resources and administration team and ensuring the application of best practices and adherence to national and state level NGO and other relevant compliance regulations.
• Ensure proper functioning of the HR department and necessary support to all sectors and teams. Oversee the development/review of HR policies, guidelines and processes.
• Ensure recruitment, staff planning, training needs assessments and plans are carried out to meet the needs of all departments. Oversee the administration functions especially as they relate to rental agreements, visas and registration.

Key Working Relationships

• Position Reports to: Country Director

Position directly supervises:

• M&E Coordinator, Grants and Communications Coordinator, Consortium Coordinator
• Through a “management in partnership approach” the Deputy Director of Programs will jointly supervise two Senior Program Coordinators in collaboration with the Deputy Director for Field Management.
• Management in Partnership is a type of matrix management used at the IRC. Management in Partnership aims to ensure effective and efficient management and supervision of multi-facing and cross-departmental roles.

Other key contacts:

• Country Program:  Senior Management Team members, Security Coordinator, Field Coordinators, Compliance Coordinator, Supply Chain Coordinator, HR Coordinator
• Organizationally: Regional Director, Deputy Regional Director, technical advisors and the Award Management Unit.

Requirements

• At least seven years of international experience with two years of experience in the management of emergency, post-conflict and development programs.
• Demonstrated skills and experience in program design and delivery, including proposal development
• Proven capacity in staff management, multi-tasking, time management and diplomacy.
• Excellent communication and presentation skills
• Must be an innovative and creative problem solver, and a team player, with experience working with multi-cultural teams.
• Fluent in English

Working Environment:

• This position is fully accompanied based in Abuja and accommodation will be in individual house

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Requisition ID: req739
Location: Maiduguri, Borno
Sector: Operations
Employment Category: Fixed Term

Job Overview/Summary

• The Deputy Director of Field Management (DDFM) is a member of the Senior Management Team (SMT).
• Based in Maiduguri and reporting to the Country Director (CD), the DDFM will lead IRC field operations in Nigeria in close coordination with other members of the SMT and key operations and finance personnel.
• The DDFM is responsible for ensuring cohesion between programs and operations through a close working relationship with the Deputy Director for Programs and Deputy Director for Operations.
• The DDFM advises senior management about programming directions and opportunities, and ensuring that program activities are carried out effectively, efficiently, and safely, in furtherance of objectives as laid out in the Strategic Action Plan and taking into consideration all internal and external factors affecting the operational environment.

Major Responsibilities
Leadership and Management:

• Participate in Senior Management Team (SMT) initiatives including weekly, monthly and quarterly meetings as well as other ad hoc events;
• Develop and lead, in collaboration with SMT colleagues, sub-national management fora to ensure cross sectoral program integration and cross departmental partnership and synergies;
• In collaboration with the Deputy Director for Operations, oversee robust and comprehensive security and risk management through participatory approaches across all departments and levels of staff in field locations;
• In collaboration with the Senior Program Coordinators and Field Coordinators, continually monitor and assess the evolving humanitarian context and needs in the North East and channel these to SMT colleagues
• Represent the IRC externally on behalf of the Country Director in Nigeria’s North East and ensure the organization is strategically positioned in relevant sub-national UN, NGO and government fora;
• Act as a champion for the Strategic Action Plan (SAP), ensure that all operations and program activities are orientated towards meeting SAP objectives and participate fully in SAP reporting and revisions;
• In partnership with the Deputy Director for Programs, provide leadership and supervisory management of Senior Program Coordinators for the efficient and effective delivery of program commitments through overseeing the development and implementation of tools such as procurements plans, budget versus actual reports, work plans etc.;
• Working closely with the Deputy Director for Programs, Senior Program Coordinators and the grants team, support program coordinators to ensure comprehensive donor grant management and compliance.
• Working closely with SMT colleagues, ensure that operations (finance, supply chain, HR, IT) are responsive to the needs of programs, are in line with IRC policy /donor regulations and meet the highest compliance standards possible.
• Ensure effective human resource management, in conjunction with relevant colleagues, through responsive supervision and performance management of direct reports and overseeing staffing, leave, performance management planning and roll out across relevant teams.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Key Working Relationships

• Position Reports to: Country Director
• Position directly supervises: The Deputy Director for Field Management will supervise the following staff through a “management in partnership approach”:
• Field Coordinators (currently two) - in collaboration with the Deputy Director of Operations
• Senior Program Coordinators (currently two) - in collaboration with the Deputy Director of Programs
• Security Coordinator (one) - in collaboration with the Deputy Director of Operations.
• Management in Partnership is a type of matrix management used at the IRC. Management in Partnership aims to ensure effective and efficient management and supervision of mutli-facing and cross departmental roles.

Other key contacts:

• Country Program: Senior Management Team members, M&E Coordinator, Consortia Coordinators, Grants Coordinator.
• Region: Regional Director, Deputy Regional Director for Programs, Regional Safety and Security Advisor,

Requirements

• Advanced degree in relevant Technical or Managerial subject area
• At least seven years of international experience with four years of experience in the management of emergency, post-conflict or development programs.
• Demonstrated skills and experience in program design and delivery, including proposal development and/or strategic level operations design and delivery
• Proven capacity in staff management, multi-tasking, time management and diplomacy.
• Experience of working hostile environments as well as security analysis and management
• Excellent communication and presentation skills
• Must be an innovative and creative problem solver, and a team player, with experience working with multi-cultural teams.
• Fluent in English.