Fresh Jobs at Sun King (Formerly Greenlight Planet)

About The Role

• We are looking for experienced Warehouse Supervisor who would leverage on their expertise to grow our business, strategizing warehouse process in other to satisfy our business.
• Department Operations Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Country Warehouse Manager

What you would be expected to do

• Overseeing receiving, warehousing, and distribution operations.
• Ensure operational policies and procedures is well adhered to.
• Ensuring effective and safety of warehouse equipment.
• Ensuring the safety of warehouse employees.
• Maintaining documentation and keeping accurate records of warehouse activities.
• Safeguards warehouse operations and contents by establishing and monitoring security procedures, protocols and by managing people, processes and systems.
• Coordinates the investigation of unsafe conditions through the application of the company’s safety standards.
• Complies with the federal, state and local warehousing processes, material handling requirements, etc.
• Ensure the daily reports of the warehouse are completed in stipulated time.
• Work closely with the logistic coordinator to resolve issues between warehousing and distribution processes.
• Ensure that all the supplies are received, documented, processed and proper acknowledgment given as at when due.
• Plan, assign and address complaints and resolve problems within the shortest time frame possible.
• Comply effectively with company work and safety rules.

You might be a strong candidate if you

• HND/BSC in supply chain management or related background.
• 3+ years of warehouse management experience in the Solar space, FMCG or related industry.
• Excellent knowledge of warehouse management procedures. Proficient knowledge of and inventory controls, staffs and products.
• Proficient in the use of Microsoft Office suites. Outstanding communication skills, both written and verbal. Good Managerial, organizational, multitasking, and problem-solving skills.
• Experience in the use of ERP systems is an added advantage.

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The Team You Would Join

• The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To State Business Manager, South East

What you would be expected to do

Inventory management

• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders

Reports

• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment

Repairs

• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns

Store management

• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries

You might be a strong candidate if you

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

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About The Role

• The Customer Fulfillment Specialist will serve as the interface between the company and customers. The person will ensure that customers’ orders are fulfilled in a timely and satisfactory manner, so customers return and refer the business to other potential customers.
• Department Operations Employment Type Permanent - Full Time Location Nigeria Workplace type Hybrid

What You Would Be Expected To Do

• Manage a cluster of retail shops or partners to ensure timely fulfilment of all customer orders.
• Prepare proforma invoices, packing lists, and other required sales/export documentation.
• Handle investigations and reconciliations of customer complaints and queries (e.g., short delivery, damaged goods, delays, blocked orders, wrong invoicing/pricing) promptly and accurately.
• Communicate with customers to ensure satisfaction after service delivery.
• Participate in the development and implementation of customer service and fulfilment policies and procedures.
• Direct the daily operations of the fulfilment service team to ensure efficiency and compliance with standards.
• Plan and prioritize work tasks to guarantee proper departmental functions.
• Track and review customer complaints and resolutions, ensuring timely closure.
• Handle complex and escalated fulfilment/customer service issues.
• Define, communicate, and monitor customer/fulfilment service standards.
• Develop and track customer/fulfilment satisfaction goals, while coordinating team efforts to achieve them.
• Report on key fulfilment metrics such as order processing time, on-time departure rate, and fulfilment accuracy.
• Maintain accurate customer databases in line with approved financial risk levels.
• Work with the Sales team to monitor and classify trade returns by reason codes and implement measures to minimize recurrence.
• Focus on key customer service drivers: proactive communication, timely order processing, efficient order management, and excellent service delivery.
• Work with the Logistics Coordinator to ensure on-time delivery of customer and retail outlet orders.

You Might Be a Strong Candidate If You

• Have a minimum of HND/BSC in supply chain/Purchasing and supplies/Business management or related field.
• Have 2 years’ cogent experience preferably FMCG in the supply chain line .
• Possess strong Excel/analytical skills (macros, VLOOKUP, pivot tables, charts) to provide actionable data insights.
• Are good in solving problems with an open mind to go the extra mile.
• Have good Internal Stakeholder Management.
• Have the ability to accept changes and come up with agile solutions
• Possess solid supply chain management (SCM) knowledge.
• Are an effective time manager and work under little or no supervision.
• Have soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers’ expectations.
• Knowledge and hands on experience in warehousing and distribution.
• Have the ability to work with distributors, sales teams, and sales agents to ensure smooth distribution operations.
• Have knowledge and working experience with a robust ERP / WMS (knowledge of SAP materials management module is an added advantage).

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About The Role

• The FAE performs in-depth FA and Verification at the levels of Products usage, Mechanical, Printed Circuit Board Assembly (PCBA), Component with the technical guidance from R&P team (China). This position requires good assessment skills to identify and attribute failures to the DESIGN, COMPONENT or PROCESS levels as well as good communication skills to provide feedback to both internal and external Quality teams regarding all failures. The FAE will be also required to provide technical assistance for all levels of FA, including inverters installation, installation procedure established, local Failure Troubleshooting by the Technicians from the after sales team.
• Department Operations Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Customer Quality Manager

What you would be expected to do

• Perform Product and Electronic component failure assessment using appropriate tools and methods.
• Regular field visit to collect / investigate / verify / resolve customer’s complaints.
• Regularly maintain West-Africa troubleshooting result done by other teams (after sales team).
• Assist in the critical quality risk product control, deploy immediate actions locally for mitigating the risk.
• Coordinate and work with the service team for a continuous improvement troubleshooting process.
• Give guidance (Qualification & Failure assessment) to the partner once claim occurs.
• Provide training and guidance to ensure continuous improvement of the team's technical capabilities and knowledge.

You might be a strong candidate if you have

• Bachelor’s degree or its equivalent, major in Electrical Engineering, Electronic Engineering, or a related field.
• Good Assessment and problem-solving skills with a focus on failure assessment.
• Experience with inverter installation and high-voltage electrical installation.
• Experience in electronic component failure assessment, familiarity with common electronic component failure modes and assessment methods.
• Excellent communication and teamwork skills, able to work with multiple teams and coordinate work effectively.
• Proven track record of delivering excellent results in past experiences
• Familiar with the assessment skill, 5W, 8D, fishbone diagram.
• Familiar with the common electronic equipment, e.g: multimeter, AC/DC power supply, oscilloscope.
• Positive and proactive can-do attitude. Willing to be hands-on.
• Good presentation and communication skills and able to work cross-functionally.
• Be willing to visit field / customer regularly.

go to method of application »

About The Role

• The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.
• Department EasyBuy Direct Sales Employment Type Fixed Term Contract Location Nigeria Workplace type Onsite

What you would be expected to do

Inventory management

• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders

Reports

• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment

Repairs

• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns

Store management

• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries

You might be a strong candidate if you

• Have a Bachelors’ Degree or its equivalent from a recognized. institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.