Fresh Jobs at RedCloud Technology

The role:

• The Channel Sales Manager, Brands plays a pivotal role in connecting brands and distributors, facilitating collaboration, and driving sustainable growth.
• This position involves strategic planning, relationship management, and execution of initiatives that ensure strong partnerships between brands and distributors, resulting in mutually beneficial business outcomes.

Main Responsibilities:

• Serve as the primary liaison between brand teams and distributor networks, fostering robust partnerships for enhanced collaboration and communication.
• Collaborate with brand teams and distributors to develop comprehensive monthly trade volume plans, aligning trade goals with brand objectives and distributor capabilities to achieve KPIs.
• Utilize historical data, market trends, and distributor insights to forecast trade volumes precisely. Collaborate with brand teams to ensure optimal inventory planning and availability.
• Align brand strategies with distributor capabilities and market demands, providing valuable insights to brand teams based on distributor feedback and market dynamics.
• Work closely with brand marketing teams to create impactful promotional campaigns that resonate with distributors, align with their calendars, and drive trade through incentives.
• Continuously monitor trade volume performance against targets, identifying gaps and opportunities for improvement and proactively implementing corrective actions.
• Promptly address operational or communication issues between brands and distributors, collaborating cross-functionally to find effective solutions.
• Facilitate regular communication between brands and distributors through meetings, updates, and feedback loops, ensuring clarity in expectations and goals for both parties.
• Utilize data analytics tools to analyze trade volume data, market trends, and distributor feedback, providing actionable insights to inform strategic decisions.

What we are looking for in a candidate:

• Bachelor's degree in Business or related field.
• Proven experience in sales, channel management, or business development within the FMCG or consumer goods industry.
• Strong understanding of brand-distributor dynamics, trade operations, and supply chain management.
• Excellent communication and interpersonal skills to foster relationships with internal teams and external partners.
• Analytical mindset with the ability to interpret data and identify trends for informed decision-making.
• Proactive problem-solving skills and collaboration abilities within a cross-functional environment.
• Project management expertise to coordinate and execute multifaceted initiatives.
• Proficiency in data analysis tools, Microsoft Office Suite, and CRM software.

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Job Description

• As Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.
• Acting as a key point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Managing and developing client accounts to initiate and maintain favourable relationships with clients as our product road map evolves.

Main Responsibilities

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
• Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory
• Provide Sales Support and/or Professional Services for implementation
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Build a solid understanding of the FMCG distribution chain, from end to end
• Monitor and analyse customer's usage of our product
• Work with the Sales team to onboard and integrate new clients and developing existing client relationships

Experience we think you'll need:

• Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces
• Demonstrated ability to communicate, present and influence all levels, including executive and C-level
• Experience in delivering client-focused solutions
• Excellent listening, negotiation, and presentation skills
• Deep digital understanding
• Keen attention to detail and adherence to deadlines