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  • Posted: Jun 29, 2021
    Deadline: Dec 15, 2021
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    Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. PCL is a wholly owned Nigerian firm with offices in Lagos, Abuja and Johannesburg. Established in 1992...
    Read more about this company

     

    Quality Assurance Manager

    Responsibilities

    • Oversees the collection and production samples to evaluate quality.
    • Interpret blueprints for the purpose of establishing customers’ critical needs and how they should be measured.
    • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods or stability samples.
    • Perform the quality inspection process of new part samples and record the data.
    • Check dimensions and surface quality of random batches of finished products to ensure they meet all company quality standards.
    • Inspect all product returns, analyse the defect, and document the findings.
    • Verify all processes are conforming to established quality standards and required customer specifications.
    • Carries out ongoing lab and field sampling. Auditing visual, dimensional, and mechanical tests of materials and processes.
    • Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
    • Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.
    • Investigate customer complaints regarding quality issues and develop a solution.
    • Record, compile, and prepare reports for analysis and evaluation.
    • Assist in the development of needed records and standards and maintain accurate and detailed files as required.
    • Instruct the method of disposition of discrepant material.
    • Assist in designing and implementing the procedure for the use of Statistical Process Control across all departments as required.
    • Assist with auditing, writing, revising, and verifying quality standards and developing forms and instructions for recording, evaluating, and reporting quality data.
    • Investigate (and correct) customer issues and complaints relating to quality.
    • Document and implement inspection criteria and procedures.

    Requirements

    • Bachelor's Degree in Engineering, Business, Operations, or Quality Control
    • Work Experience with MOMAS, Mojec or from any electronic energy meter mfg. Companies is an Added Advantage
    • Minimum 3 years’ experience in a supervisory role as a Quality Manager.
    • Must be able to multi-task and work in a fast-paced environment.
    • Strong analytical skills.
    • Proficient with Microsoft Office (Word, Excel, PowerPoint, Access).
    • Must be currently working with an Electrical metering firm

    Salary
    N300,000 / month.

    go to method of application ยป

    Operations Manager

    Location: Lagos Island, Lagos

    Responsibilities

    • Plan and implement operations strategies and action plans to ensure that the operations supports strategic imperatives.
    • Assure timely and efficient operations plans
    • Monthly and Quarterly site analysis
    • Coordinating the Site supervisors, Operation Managers and or Contract Managers
    • Manage existing relationships to ensure maximum customer satisfaction to get new businesses from existing customers.
    • Support marketing team in the conversion of all identified prospects
    • Support sales pitches, proposals and presentations
    • Regular interface with clients by visits and phone calls
    • Ensure quality execution of every assigned jobs - retainership/one off that guarantee customer satisfaction
    • Coordinate all operations activities effectively to meet customer /company expectations
    • Establish and maintain excellent customer relationships management by regular visits to sites at average of minimum 10 sites per day for Lagos sites and at least visit each outstation site once a month
    • Coordinates regular meetings with site teams and team members in respect to performance assessment
    • Implement operations strategies and action plans as articulated by management
    • Ensuring proper HSE

    Requirements

    • Bachelor's Degree in Operations Management or related field.
    • At least 6 years experience in management, operations, and leadership.
    • Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
    • Ability to build consensus and relationships among managers, partners, and employees.
    • Excellent communication skills.
    • Solid understanding of financial management.

    Salary
    N300,000 - 400,000 / month.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@phillipsoutsourcing.net using "the job title" as the subject of the email.

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