Passionate about a career in sales and customer service? Looking for a doorway into one of the fastest-growing industries in Nigeria? We, PayQart Solutions Limited, a financial technology company, seek experienced and self-driven Telesales Executive to join our growing team. As a Telesales Executive, you will be responsible for contacting potential and existing customers with the main goal being to achieve your sales quota. You will be delivering comprehensive product information and delightful customer service throughout the sales process. This position will be selling the company’s products and services, answering questions about the product or the company, asking questions to understand customer requirements, closing sales, and placing customer orders. You will ensure the customer receives a premium experience with personalized attention.
As a Telesales Executive, we are expecting you to be an outstanding communicator and listener with a professional, but friendly approach.
JOB RESPONSIBILITIES
- Facilitate online sales via the website and all other customer touchpoints and demonstrate all the behaviors associated with a high-performance sales culture; in this case, prospect for new business, upsell and cross-sell within our extensive database and deliver results against a quota.
- Educate customers on products available and navigate them through available payment options
- Follow up with all aspects of each sale until the products are delivered to the customer’s home and the customer is fully satisfied
- Well versed and comfortable with the computer and other sales systems
- Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.
- Prepare and present achievements and weekly/monthly reports
- Track and record all opportunities and customer details
PREFERRED QUALIFICATIONS
- Prior successful experience working in sales
- Minimum 2years experience working in a similar role
- BSc Holder or equivalent.
- Not more than 27years
- Strong written and verbal communication skills
- Highly organized.
- Excellent follow-up and follow-through skills
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Job Details
PayQart; a financial technology company is seeking a Frontend Developer to help us build a cutting-edge savings and lending platform. You must be willing and able to learn everything about our products and end-user needs, as well as deliver against the product paper/brief through go live.
The candidate should have experience in or at least willingness to learn more about financial services/fintech. The Frontend Developer will work closely with our Product Manager, business leads , and user community to ensure that all client-facing functions and features on both our website and mobile apps are intuitive, fast, efficient , and fully meet our clients' trading and security needs. Our platform will run 24x7, so we need a developer who is an expert at managing changes and updates in real-time with little room for any downtime or failover.
We are looking for developers who are passionate about emerging business & technology models as well as working in a space full of unknowns. This is an excellent opportunity for any developer seeking to explore new ideas with the team. We need developers who are enthusiastic and rigorous when tackling new problems, extremely versatile, who thrive in an agile, test-driven development and automated testing environment.
Responsibilities:
- Partner with product management, marketing , and the rest of the product development team to understand the product vision, user needs, brand design aesthetics and backend infrastructure
- Translate complex business needs into innovative technical solutions and contribute to product advancement to guarantee solutions are designed for successful deployment
- Develop high-quality prototypes, proofs of concept in addition to production‐quality solutions
- Create user-friendly, intuitive, fast-paced, real-time web pages and mobile apps
- Design web and mobile-based features that ensure high-quality graphic standards and brand consistency
- Interpret graphic visual or interaction designs in CSS and Javascript
- Ensure efficient performance and scalability of solutions - optimize applications for maximum speed
- Participate in team/project activities: requirement refinement, sprint planning, task estimations, coding, troubleshooting, retrospectives, etc.
- Maintain and continuously improve the website and mobile applications by getting feedback from and developing solutions for our clients
- Must be willing to work full time in an office environment.
Experience/Qualifications:
- Mastery of the core features of at least one backend language: Python, JavaScript / Node, PHP, Ruby
- Demonstrated experience of having taken large-scale initiatives from conception through to production, while continuing to support, optimize, and iterate
- Advanced understanding of at least one Web Framework for your language of choice: i.e Flask / Django for Python; Node / Express for JavaScript, Rails for Ruby, Lumen / Laravel for PHP.
- Deep knowledge of the fundamental front-end languages / technologies i.e HTML, CSS, JavaScript
- Deep knowledge of at least one front-end framework React, Angular, Vue as well as experience with responsive design interface development
- Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact.
- Working knowledge of at least one complementary front-end languages/frameworks (ex: React, Angular, Vue )
- Intermediate understanding of at least one Web Framework for your language of choice : Flask / Django for Python; Node / Express for JavaScript, Rails for Ruby, Lumen / Laravel for PHP.
- Deep understanding of fundamental database concepts - relational (SQL) database, non-relational (NoSQL) database, ORMs / ODMs and Web storage API (front end)
- Strong ability to problem-solve, debug, and understand pertinent performance metrics
- Strong preference for test-driven-development (TDD) and understands its importance
- Strength with at least one web server technology (ex : Apache, Nginx)
- Strength working within at least one cloud hosting platform (ex : AWS, GCP)
- Confident working with tools and editors (ex : Grunt, Sublime, Atom, JSLint)
- Measured experience with unit, integration, e2e and UI testing, with at least one relevant testing framework
- Expert leveraging software-development lifecycle (SDLC) methodologies, (such as agile) to drive positive personal / team outcomes to increase velocity and on-time delivery