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  • Posted: Feb 21, 2020
    Deadline: Feb 24, 2020
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    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
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    Head of Operations

    Our client, a premium Fashion brand is recruiting to fill the position below:

    Location: Surulere, Lagos

    Job Description

    • We are looking to hire an experienced Factory Manager to supervise the production team and ensure that production targets are met.

    Job Responsibilities

    • Supervise all day-to-day activities of the factory
    • Production meetings, production activities, worker schedules,
    • Delegate tasks to the appropriate team members
    • Estimate, negotiate and agree budgets and timescales with clients
    • Prepare budgets for production
    • Prepare and receive daily, weekly, monthly reports.
    • Ensure that all production orders are completed and delivered in a timely manner
    • Assess resource requirements and ensure accurate procurement of production supplies
    • Regularly inspect finished products to ensure they meet established quality standards
    • Develop systems and processes that track and optimize productivity
    • Analyze production data to identify and resolve any production issues
    • Motivate the team members to continually achieve production targets
    • Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
    • Work with the quality control team to establish and execute quality control processes
    • Work with the Creative Director to reduce production costs
    • Ensure that manufacturing policies, procedures and standards are followed daily
    • Work with Creative Director to organize relevant training sessions for the production team
    • Develop and implement innovative strategies factory operations
    • Prepare production reports and submit to the Creative Director
    • Screen, recruit and train new factory workers
    • Organize the repair and routine maintenance of production equipment
    • Stay abreast with latest production management best practices and concepts
    • Ensure that health and safety regulations are met.

    Qualifications

    • B.Sc in Engineering, Industrial Management, Business Administration or any other related field

    Requirements

    • Proven experience in a managerial or supervisory role in a factory
    • Knowledge of manufacturing best practices
    • Proficient in Microsoft Office Applications
    • Good time management skills
    • Excellent analytical and problem-solving skills
    • Strong management and leadership skills.

    Salary
    N100,000 - N150,000 monthly.

    go to method of application ยป

    Online Team Lead

    Our client is a leading Party Supplies company, well known for their quality and affordable party gift and decoration item

    Location: Ikoyi, Lagos
    Job Type: Full Time

    Job Description

    • The Online Team Lead will manage interactions with customers through the company's digital channels.
    • S/he will also receive and process customers online orders as well as respond to customers queries and complaints.

    Key Responsibilities

    • Take pictures of items and post on the website.
    • Manage customer engagement for all social media platform
    • Receive online orders, process orders and ensure the items are delivered to the customers
    • Communicates orders to the operations team for delivery
    • Ensures customer satisfaction at all times
    • Resolve customers complaints
    • Responds to customers enquiries via website or social media with approval from the Business Director
    • Create and post content and videos on social media platforms
    • Manages and resolves client complaints
    • Follow up on customers to get feedback post service delivery
    • Other tasks as assigned.

    Educational Qualification and Experience

    • HND or B.Sc. in any related discipline
    • 1-2 year's experience in direct sales, digital marketing or customer service
    • Experience in the retail industry is a plus

    Skills and Abilities:

    • Must know how to use a website
    • Digital marketing skills
    • Highly analytical with a drive for numbers
    • Good networking, prospecting and closing skills
    • High level of professionalism
    • Result-oriented team player with exceptional motivation and interpersonal skills.
    • Relationship management skills and openness to feedback
    • Excellent selling, communication and negotiation skills
    • Good written and verbal communication skills
    • Able to work in a fast pace environment
    • High proficiency in MS Office Suite
    • Good initiative, time and stress management skills

    Work Conditions:

    • May be required to work overtime.

    Remuneration
    N60,000 / month

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@owensxley.com with the "Job Title" as the subject of the mail.

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